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Intake Navigator Jobs (NOW HIRING)

Goodwill

Career Navigator

Lebanon, TN · On-site

$19 - $25/hr

Career Navigator The Career Navigator plays a vital role in advancing our mission of changing lives ... Conducts intake appointments for individuals seeking employment or training. * Supports ...

Avance-Austin

Student Navigator

Austin, TX · On-site

$19.50 - $25.75/hr

... intake paperwork withparticipants with all intake paperwork and pre and post assessments ... The Student Navigator will conduct travel to and from partner and AVANCE Austin sites as required.

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Intake Navigator information

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$31K

$44.4K

$83.5K

How much do intake navigator jobs pay per year?

As of Jun 5, 2026, the average yearly pay for intake navigator in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Navigator, and why are they important?

To thrive as an Intake Navigator, you need a solid understanding of client assessment, case management, and community resources, often supported by a background in social work or a related field. Familiarity with case management software, electronic recordkeeping systems, and sometimes certifications in mental health or social services are typical requirements. Strong interpersonal skills, active listening, and cultural sensitivity help Intake Navigators build trust and communicate effectively with diverse clients. These skills and qualities are crucial for accurately identifying client needs and connecting them to appropriate services efficiently and compassionately.

What is the difference between Intake Navigator vs Case Coordinator?

AspectIntake NavigatorCase Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may enhance prospects
Work EnvironmentHealthcare or social service agencies; client intake settingsSocial service agencies; client management and case oversight
Employer & Industry UsageHospitals, clinics, social service organizationsNonprofits, government agencies, healthcare providers
Common Search & Comparison IntentUnderstanding roles related to client intake and initial assessmentsManaging client cases and ongoing support

The main difference is that Intake Navigators focus on initial client intake and gathering information, while Case Coordinators manage ongoing case support and follow-up. Both roles are essential in healthcare and social services, but they differ in scope and responsibilities.

What are Intake Navigators?

Intake Navigators are professionals who assist individuals in accessing services, benefits, or programs by guiding them through the initial intake process. They help clients understand eligibility requirements, complete necessary paperwork, and connect them with appropriate resources or support services. Intake Navigators often work in healthcare, social services, or community organizations to ensure that individuals receive timely and accurate assistance tailored to their needs.

How does an Intake Navigator typically collaborate with other departments to support clients effectively?

Intake Navigators work closely with various departments, such as case management, clinical teams, and administrative staff, to ensure clients receive comprehensive support. They often serve as the first point of contact, gathering essential information and coordinating referrals to appropriate services. Effective collaboration involves regular communication, participation in interdisciplinary meetings, and timely sharing of client updates to facilitate a smooth transition through the intake process. This teamwork helps address client needs holistically and streamlines service delivery.
More about Intake Navigator jobs
What states have the most Intake Navigator jobs? States with the most job openings for Intake Navigator jobs include:
What job categories do people searching Intake Navigator jobs look for? The top searched job categories for Intake Navigator jobs are:
Intake Navigator jobs near you
Infographic showing various Intake Navigator job openings in the United States as of May 2026, with employment types broken down into 12% As Needed, 59% Full Time, 11% Part Time, 3% Temporary, 14% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

CARE NAVIGATOR: INTAKE SPECIALIST

Central MN Mental Health Center

Saint Cloud, MN • On-site

$19.71/hr

Full-time

Posted 17 days ago

Job description

COMPENSATIONStarting at $19.71/hour non-exempt (commensurate with experience)

SCHEDULE Monday - Thursday 8:00 AM -5:15 PM; Friday 7:30 AM -12:30 PM

CAREERS INSPIRED TO SUPPORT

CMMHC has a rewarding opportunity to serve as a Full-Time Care Navigator: Intake Specialist within our St. Cloud team. We truly exercise a people first mindset. We know that providing a caring and supportive environment for our clients begins and ends with our employees. We are looking for compassionate people to join our mission. We will offer a great place to work, collaborative team environment, and resources to support your personal and professional development.

HOW YOU'LL MAKE AN IMPACT

The Care Navigator: Intake Specialist position is an administrative job with responsibility for the intake of all new clients.This position will be responsible for administering mental health screenings, physical health measurements, and recording required client profile fields. The Duties may include but are not limited to:

  • Provide exceptional customer service;
  • Process referrals from internal and external parties
  • Prepare and open charts for new clients;
  • Schedule new client appointments and assign appropriate clinician;
  • Obtain and verify client insurance
  • Meet with new clients to review and sign client forms and information
  • Take client's vitals
  • Perform data entry
  • Travel to other CMMHC locations for coverage

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