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Intake Manager Jobs in Spokane, WA (NOW HIRING)

Float Health

Intake Specialist

Spokane, WA · On-site +1

$48K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by managing new patient referrals and coordinating timely start-of-care visits. These visits are ...

Float Health

Intake Specialist

Spokane, WA · Remote

$18 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by managing new patient referrals and coordinating timely start-of-care visits. These visits are ...

MultiCare

Behavioral Health Intake Specialist

Spokane, WA · On-site

$31.32 - $45.09/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will provide person-centered counseling, advocacy and case management for patients * You will develop treatment plans which clearly identify the patient's voice, treatment strategies, and ...

Delta Dental of Washington

Program Manager, Sales

Spokane, WA

$80K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Program Manager, Sales to oversee a portfolio of cross-functional Sales ... Establish consistent portfolio planning and execution through standardized intake processes and ...

Excelsior Wellness

HUB Access Coordinator

Spokane, WA

$19.75 - $26.75/hr

... and intake-related activities. * Support Care Coordinators, Community Health Workers, and other designated staff in managing referral workflows and follow-up expectations. * Foster a positive ...

Excelsior Wellness

HUB Access Coordinator

Spokane, WA · On-site

Identify and address barriers that may delay referral completion, intake scheduling, enrollment, or access to services. * Ensure accurate and timely documentation, record management, tracking, and ...

Excelsior Wellness

HUB Access Coordinator

Spokane, WA · On-site

$19.75 - $26.75/hr

... and intake-related activities. * Support Care Coordinators, Community Health Workers, and other designated staff in managing referral workflows and follow-up expectations. * Foster a positive ...

MEDIKO INC

Medical Assistant - WA

Spokane, WA

$27 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If applicable, this role supports intake-related processes associated with Medicaid 1115 Reentry ... Demonstrated ability to manage time effectively, adhere to protocols, and deliver high-quality ...

Team Select Home Care

Relationship Manager, WA

Spokane, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Relationship Manager (RM) is responsible for the operational oversight of an assigned client ... Oversee referral and intake coordination as assigned. * Ensure insurance eligibility and ...

Team Select Home Care

Relationship Manager, WA

Spokane, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Relationship Manager (RM) is responsible for the operational oversight of an assigned client ... Oversee referral and intake coordination as assigned. * Ensure insurance eligibility and ...

URM Stores Inc

Data Integrations Manager

Spokane, WA · On-site

$125K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own intake, prioritization, planning, delivery, and release coordination for integration ... Manage integration backlog, capacity, dependencies, risks, escalation paths, and stakeholder ...

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Intake Manager information

See Spokane, WA salary details

$35.9K

$67.7K

$110.7K

How much do intake manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for intake manager in Spokane, WA is $67,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $79,900.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Spokane, WA?

The most popular types of Intake jobs in Spokane, WA are:

What job categories do people searching Intake Manager jobs in Spokane, WA look for?

The top searched job categories for Intake Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Intake Manager jobs?

Cities near Spokane, WA with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $67,689 per year, or $32.5 per hour.

Intake Specialist

Float Health

Spokane, WA • On-site, Remote

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

About Float
Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting Nurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going to an overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
We're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 85,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients.
The Role
As an Intake Specialist, you'll play a key role in our operations and customer success by managing new patient referrals and coordinating timely start-of-care visits. These visits are typically more urgent than routine healthcare appointments, so your ability to act quickly, communicate clearly, and manage details with precision will directly impact patient outcomes and satisfaction.
You'll serve as a liaison between specialty pharmacies, nurses, and patients-leveraging technology platforms to ensure smooth coordination, timely staffing, and successful care delivery. This is an externally facing role that requires excellent organizational skills, strong attention to detail, and a proactive, solution-oriented mindset.
Customer service is central to this position. As the first point of contact for patients, pharmacies, and nurses, you'll represent Float Health with empathy, professionalism, and efficiency. Your ability to resolve issues quickly and accurately will help build trust and drive a seamless experience for all stakeholders.
You'll contribute to achieving company goals by making staffing decisions aligned with operational and financial objectives. You'll need to be flexible and adaptable as priorities shift. We're looking for someone who is highly engaged and eager to identify opportunities to improve our workflows, technology, and overall user experience.
Who you are
  • You're flexible and have a learner mindset: we're a start up, we move fast and are constantly improving.
  • You thrive in urgency: our patients are sometimes discharged directly from the hospital to home visits on short notice, you are a key part of their care delivery.
  • You're team-oriented: in a remote role, strong teammate connections are more important than ever.
  • You have a strong sense of accountability and integrity: external customers and internal team members will rely on you everyday.

What you'll do:
  • Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including:
    • Collecting information from pharmacies and patients
    • Matching appropriate nurses to patients
    • Managing offers in our marketplace to ensure we pay the nurses a responsible rate
    • Onboarding patients to Float Health
    • Confirming logistics and schedules with all users to ensure a safe and seamless home visit
    • Responding to restaff and reschedule requests as they arise
  • Communicate clearly, kindly, and proactively with specialty pharmacies, nurses, and patients via email, phone calls, chat, and SMS
    • Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound
  • Work cross functionally with internal teams in shared queues and Slack to ensure visit documentation and other visit related tasks are completed
  • Prioritize and coordinate multiple tasks simultaneously
  • Learn new processes and technology continuously
  • Develop and maintain positive relationships with peers at specialty pharmacies
  • Complete tasks related to pharmacy engagement as needed
  • Provide feedback to improve our technology and processes

Required skills:
  • Previous experience with medical scheduling
  • Ability to utilize multiple technology platforms simultaneously
  • Ability to manage inbound communication while supporting other tasks
  • Ability to type 60 words per minute with high accuracy
  • Excellent critical thinking and problem-solving abilities
  • Highly organized with excellent time management skills
  • Exceptional customer service skills
  • Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users
  • Ability to work effectively both independently and in a team environment

Preferred experience:
  • Proficiency in medical terminology and policies and prior experience in the healthcare industry is highly desirable
  • Previous infusion therapy, healthcare intake, or specialty pharmacy experience preferred
  • Previous start up experience is preferred
Location and Schedule
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week. We are looking for someone who can work weekends as part of their regular schedule for this role.
Work Hours: Float operates in the PST time zone. This role is expected to work Sunday-Thursday, with shifts typically running 9am-5pm or 11am-7pm PST.
Benefits:
  • Medical, dental, vision
  • 401k matching
  • Unlimited PTO with minimum days
  • Paid parental leave
  • Phone & internet monthly stipend
  • Annual Learning Stipend
  • HSA & FSA
  • Voluntary Life, Accident, Hospital, and Critical Illness Insurance
  • Zero commute. Work wherever you are (on or around US hours)

Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000. Individual compensation will be commensurate with the candidate's experience and skills.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the best nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.

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