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Intake Manager Jobs in Redmond, WA (NOW HIRING)

Key Works

Admissions and Intake Manager

Seattle, WA · On-site

$7.5K - $80K/yr

The Admissions and Intake Manager provides leadership and oversight for the Admissions, Intake, and Clinical Assessment functions. This position is responsible for ensuring a timely, efficient, and ...

Key Works

Admissions and Intake Manager

Seattle, WA · On-site

$7.5K - $80K/yr

Description The Admissions and Intake Manager provides leadership and oversight for the Admissions, Intake, and Clinical Assessment functions. This position is responsible for ensuring a timely ...

Clayton Clinical

Central Intake Coordinator

Seattle, WA · On-site

$80K - $100K/yr

Ability to manage multiple referrals and deadlines simultaneously * Clear, professional written and verbal communication skills * Comfort working with electronic medical records and intake systems

Dubin Law Group

Be Seen First

Legal Intake Specialist

Seattle, WA · On-site

$22 - $25/hr

Ability to manage a high volume of calls and tasks in a fast-paced environment * Strong attention ... Our intake team plays a critical role in connecting with potential clients and setting the ...

Crisis Connections

Intake Specialist

Seattle, WA · On-site

$25.50/hr

Intake Specialist Part-time Schedule: Full Time, 37.50 hours/week Location: Fully Remote, must be ... Contact Center Manager Union Representation: OPEIU Representation Training will take place 4 days ...

Crisis Connections

Intake Specialist

Seattle, WA · On-site +1

$25.50/hr

Intake Specialist Part-time Schedule: Full Time, 37.50 hours/week Location: Fully Remote, must be ... Contact Center Manager Union Representation: OPEIU Representation Training will take place 4 days ...

New

Amazon

Portfolio Manager, Global Tax Services

Seattle, WA · On-site

$126K - $165K/yr

... intake process or prioritization framework. You'll consult with Tax leaders across 9 VP Tax ... We manage a large volume of technology initiatives across six delivery teams and are committed to ...

Key Works

Intake Coordinator

Seattle, WA · On-site

$29 - $30/hr

The Intake Coordinator assists individuals while admitting to Key Works' Long-term Substance Use ... Collaborate with Medication Room Coordinator and case management to ensure patient has continuity ...

Key Works

Intake Coordinator

Seattle, WA · On-site

$29 - $30/hr

The Intake Coordinator assists individuals while admitting to Key Works' Long-term Substance Use ... Collaborate with Medication Room Coordinator and case management to ensure patient has continuity ...

Amazon

Portfolio Manager, Global Tax Services

Seattle, WA

$126K - $165K/yr

... intake process or prioritization framework. You'll consult with Tax leaders across 9 VP Tax ... We manage a large volume of technology initiatives across six delivery teams and are committed to ...

Holland & Knight

Lateral Intake Coordinator

Seattle, WA · On-site

$36.80 - $55.20/hr

The Lateral Intake Coordinator supports lateral partners during their onboarding process and ... Ability to work well under pressure and manage multiple tasks simultaneously. * Excellent ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Redmond, WA

Intake Manager information

See Redmond, WA salary details

$39.8K

$75K

$122.6K

How much do intake manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for intake manager in Redmond, WA is $74,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Redmond, WA? The most popular types of Intake jobs in Redmond, WA are:
What are popular job titles related to Intake Manager jobs in Redmond, WA? For Intake Manager jobs in Redmond, WA, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Redmond, WA look for? The top searched job categories for Intake Manager jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Intake Manager jobs? Cities near Redmond, WA with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Redmond, WA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,974 per year, or $36 per hour.

Admissions and Intake Manager

Key Recovery and Life Skills Center

Seattle, WA • On-site

$75K - $80K/yr

Full-time

Posted 28 days ago

Job description

Job Type
Full-time
Description
The Admissions and Intake Manager provides leadership and oversight for the Admissions, Intake, and Clinical Assessment functions. This position is responsible for ensuring a timely, efficient, and welcoming admissions and intake process while developing systems that support organizational growth, referral relationships, operational excellence, and an exceptional resident experience. The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance metrics, and operational strategies, and drives continuous process improvement across the front end of the organization.
Team Leadership
  • Supervise, coach, and develop Admissions, Intake, and Clinical Assessment staff
  • Foster collaboration across Admissions, Intake, Clinical, Health, RSS, Case Management, Utilization Review, Transportation, and Senior Leadership teams
  • Coordinate staffing schedules to ensure adequate coverage for admissions and intakes
  • Conduct regular team meetings focused on performance, collaboration, and continuous improvement
  • Ensure a welcoming, organized, and high-quality admissions and intake experience for residents, families, and referral partners

Admissions Operations
  • Oversee daily admissions operations and ensure timely response to all referrals and prospective residents
  • Monitor referral pipelines and admissions activity to maximize census opportunities
  • Develop and maintain relationships with referral sources, providers, hospitals, detox facilities, managed care organizations, and community partners
  • Assist with admissions activities during periods of high volume as needed

CRM, Data, and Systems Management
  • Serve as the departmental owner and subject matter expert for admissions CRM systems
  • Design, implement, and continuously improve CRM workflows, tracking systems, and reporting for referrals, admissions, conversion rates, referral sources, and census trends
  • Create dashboards and reports to support operational and strategic decision-making
  • Ensure accurate data collection and reporting to support organizational planning and growth

Intake Operations
  • Monitor intake quality, documentation, and customer experience
  • Collaborate with multiple departments to ensure readiness for incoming residents
  • Assist with intake activities as needed

Quality Improvement
  • Develop and standardize policies, procedures, and workflows across admissions and intake
  • Develop and monitor KPIs for admissions, intake, and referral performance to identify opportunities for improvement
  • Evaluate new technologies and operational practices that improve departmental performance
  • Lead implementation of approved operational improvements

Requirements
Qualifications
Required:
  • Bachelor's degree (Master's preferred)
  • Experience supervising staff
  • Experience in behavioral healthcare admissions, business development, or healthcare operations
  • Experience with CRM implementation, management, or optimization
  • Strong understanding of admissions and intake workflows
  • Demonstrated experience leading operational improvement
  • Strong analytical and organizational skills
  • Exceptional interpersonal and communication abilities

Preferred
  • Licensed behavioral health professional (SUDP, LMHC, LICSW, LMFT, etc.)
  • Residential treatment experience
  • ASAM familiarity
  • Experience with Salesforce, HubSpot, Kipu CRM, Zoho, Microsoft Dynamics, or similar CRM platforms
  • Experience developing dashboards and performance metrics
  • Lean, Six Sigma, or process improvement experience

Salary Description
$75,000 - $80,000/yr. - DOE

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