ZipRecruiter

Log In

1

Intake Manager Jobs in Redmond, WA (NOW HIRING)

Clayton Clinical

Central Intake Coordinator

Seattle, WA · On-site

$80K - $100K/yr

Ability to manage multiple referrals and deadlines simultaneously * Clear, professional written and verbal communication skills * Comfort working with electronic medical records and intake systems

Dubin Law Group

Legal Intake Specialist

Seattle, WA · Remote

$22 - $25/hr

They can manage multiple conversations throughout the day while accurately documenting information ... Our intake team plays a critical role in creating a positive first impression and helping potential ...

Amazon

Portfolio Manager, Global Tax Services

Seattle, WA · On-site

$126K - $165K/yr

... intake process or prioritization framework. You'll consult with Tax leaders across 9 VP Tax ... We manage a large volume of technology initiatives across six delivery teams and are committed to ...

Holland & Knight LLP

Lateral Intake Coordinator

Seattle, WA · On-site

$20.50 - $28/hr

The Lateral Intake Coordinator supports lateral partners during their onboarding process and ... Ability to work well under pressure and manage multiple tasks simultaneously. * Excellent ...

Amazon

Portfolio Manager, Global Tax Services

Seattle, WA · On-site

$126K - $165K/yr

... intake process or prioritization framework. You'll consult with Tax leaders across 9 VP Tax ... We manage a large volume of technology initiatives across six delivery teams and are committed to ...

next page

Showing results 1-20

All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Redmond, WA

Intake Manager information

See Redmond, WA salary details

$39.8K

$75K

$122.6K

How much do intake manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for intake manager in Redmond, WA is $74,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Redmond, WA?

The most popular types of Intake jobs in Redmond, WA are:

What job categories do people searching Intake Manager jobs in Redmond, WA look for?

The top searched job categories for Intake Manager jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for Intake Manager jobs?

Cities near Redmond, WA with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Redmond, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,974 per year, or $36 per hour.

Head of Intake & Evaluation

Seattle, WA • On-site

The Advocates - Driggs, Bills & Day
See more jobs at The Advocates - Driggs, Bills & Dayexternal

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Head of Intake & Evaluation 
 

Who We Are 

The Advocates are a rapidly growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with professionalism and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible. 

The Pacific Northwest branch, headquartered in Seattle, WA, is looking for a Head of Intake & Evaluation to lead the teams that shape a client's very first experience with the firm. Initially reporting to executive leadership, you would own the client's first 90 days - from the moment a lead first contacts us, through a signed contract, early case investigation, and a clean handoff to our pre-litigation or litigation teams. You would lead a group of roughly 25 people  from our customer service, sales, and attorney teams, all of whom share a genuine dedication to supporting our clients throughout their recovery journeys. 

Our Ideal Candidate 

We are looking for a leader who treats intake and evaluation as a revenue-critical operation reliant upon excellent customer experience.  

A client's first 90 days determine whether they become a long-term client. We want someone who cares deeply about the customer journey and understands how important it is to know both the pain points and value adds from the customer's perspective. This requires the ability to quantitatively and qualitatively evaluate the team's process to push forward improvement initiatives. Consistent, data-informed evaluation of our cases in their first 90 days ensures that the firm is investing its resources in the right cases and delivering on our customer promise.  

A perfect fit is equally comfortable digging into the data as they are coaching a team member through a difficult client conversation. Above all, they lead with warmth and urgency in equal measure-because this role touches every new client the firm takes on. 

Responsibilities 

  • Lead and unify three connected teams-front-end, intake, and case evaluation - into a single, seamless client experience 
  • Own the intake process end to end, including response-time standards, follow-up cadences, template quality, and the overall feel of becoming a client at The Advocates 
  • Oversee the front-end team responsible for inbound correspondence, answering prospective client calls, opening case files, and initiating insurance claims 
  • Direct the evaluation team that investigates signed cases, gathers early evidence, coordinates clients' early medical care, and manages initial case administration and billing 
  • Ensure cases move through evaluation quickly and with complete, accurate information, while setting clear expectations with clients about next steps 
  • Oversee a clean, well-documented handoff of each case to the legal teams 
  • Lead, coach, and develop a team of roughly 25 (Direct reports would include the managers of this group - starting with three managers) 
  • Monitor and continuously improve key pipeline metrics, including lead response time, time-to-sign, cycle times, and client retention through the first 90 days 
  • Partner closely with firm leadership and the legal departments to keep the pipeline converting while ensuring the right cases move forward 

Skills 

  • Comfort with data-identifying where leads stall, where cases bottleneck, and where the client experience breaks down, then acting on it 
  • Strong people leadership-including coaching teams through difficult client conversations and holding consistently high standards 
  • Excellent communication- setting expectations with clients during a stressful, high-stakes moment in their lives 
  • Managing priorities-quickly changing priorities across multiple teams and independently identifying the highest-impact work 

Experience and Professional Background 

  • Experience managing teams of 15 or more in a high-volume intake or client-services environment (required) 
  • A background that blends operations with sales or client-acquisition experience (required) 
  • A demonstrated history of building or improving intake systems, with conversion or retention numbers you can point to (preferred) 
  • Legal operations experience (preferred) 

Compensation 

  • Salary range: $100,000-$115,000 (or DOE) + bonus structure 
  • 401(k) + 4% matching (after 1 year employment) 
  • 100% employer paid Health, Vision, Dental (buy ups available) 
  • 3 Weeks PTO in year 1, Uncapped PTO in year 4 
  • Employee Assistance Program 
  • Commuter/Metro Card Program 

Apply