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Intake Manager Jobs in Wapato, WA (NOW HIRING)

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Intake Manager information

See Wapato, WA salary details

$35.9K

$67.7K

$110.7K

How much do intake manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for intake manager in Wapato, WA is $67,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $79,900.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What cities near Wapato, WA are hiring for Intake Manager jobs?

Cities near Wapato, WA with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Wapato, WA as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,668 per year, or $32.5 per hour.

Support Services Counselor 1

Opportunities Industrialization Center of Washingt

Yakima, WA • On-site

$20.57 - $26.84/hr

Full-time

Posted 18 days ago

Job description

Description:

OIC of Washington I Job Description

Position: Support Services Counselor 1

Division: Supportive Services

Department: Weatherization

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities which are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. OIC of Washington is an “at will” employer and employment can be terminated at any time for any reason.


Supervised by: Support Service Manager (Weatherization Department)

Positions supervised: 0

FLSA classification: Non-Exempt

Minimum Qualifications:

AA degree in social services or related field

Two (2) years of experience in intake or case management in the social services area

OR HS Diploma or GED and additional years of experience may be considered in lieu of education.

Job Location: Multiple Locations

Salary Range: $20.57 – $26.84


Position Overview:

The position is responsible for providing client intake and qualifications, clerical support, scheduling, and case management. Under the supervision of the Program Manager, this position will answer phones, make copies, prepare and distribute mail, and assist with other program support services activities.


Essential Duties:

  • Client Intake and ensure they qualify for the programs.
  • Schedule client intakes, auditor's appointments, and contractor dates and times.
  • Assist with maintaining internal procedures.
  • Check information for completeness and accuracy. Reconcile, correct, or report discrepancies found in records.
  • Data entry and tracking.
  • Prepare necessary documentation before the client's home repairs.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Input data into database.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Provide Front desk support in answering calls and maintain the general upkeep of the Resource Room area throughout the day.
  • Provide clients with updates on the status of their application in a timely manner through OIC of Washington formal documentation.
  • Greet the public and assist with scheduling appointments.
  • Assist with processing incoming and outgoing mail
  • Adhere strictly to OIC of Washington Confidentiality Policies and data protection standards.
  • Perform other duties as assigned.
Requirements:

Special Knowledge, Skills and Abilities:

  • Proficient bilingual English/Spanish verbal and written communication skills.
  • Effectively communicates with students facing difficult situations, using de-escalation techniques to reduce conflict and support resolution.
  • Analyze policy, procedures, other materials, and make decisions based on analysis.
  • Work independently or as team.
  • Use of computer, various software, databases, and multiline phones.
  • Ability to prioritize and multitask within a set timeframe.
  • Maintain sound judgement, work under pressure, and maintain a high level of confidentiality.
  • Demonstrate a genuine respect for all cultures and diverse populations served by OIC.?


Work Environment:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be considered to enable individuals with disabilities to perform essential functions. Frequently required to stand, walk, sit, talk, hear, reach with hands and arms, use hands and finger to handle or move objects, tools, or controls. Occasionally drive a vehicle in seasonal weather and road conditions. Will occasionally lift up to 10 pounds. Occasionally required to reach, push/pull, and stop.


Additional Conditions of Employment:

Successfully pass a Criminal History & Background Check. Successfully pass a pre-employment drug test. Valid WA State Driver’s License and proof of insurance, if requested.