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Intake Manager Jobs in Missouri (NOW HIRING)

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Client Intake Manager (Director of First Impressions) Buchanan, Williams & O'Brien - Joplin, MO The Mission At Buchanan, Williams & O'Brien, we are a customer-driven firm where our #1 priority is the ...

JOB PURPOSE Intake Specialist serves as the first point of contact for individuals, families, and ... SUPERVISOR Community Workforce & Resource Manager POSITION TYPE Hourly - Full-Time MAIN DUTIES AND ...

Senior Intake Analyst

Kansas City, MO · On-site

$85K - $113K/yr

Process and manage correspondence related to intake forms including retrieving appropriate approvals for non-standard language * Other duties as assigned. Subject Matter Resource * Act as point of ...

Intake Specialist

Warrensburg, MO · On-site

$16.25 - $22/hr

Intake Specialist Intake Specialist serves as the first point of contact for individuals, families ... Community Workforce & Resource Manager Position Type: Hourly - Full-Time Main Duties and ...

JOB PURPOSE Intake Specialist serves as the first point of contact for individuals, families, and ... SUPERVISOR Community Workforce & Resource Manager POSITION TYPE Hourly - Full-Time MAIN DUTIES AND ...

Intake Coordinator

Grain Valley, MO · On-site

$16 - $21.75/hr

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a ... Inquires about case management, with authorization number and pre-certification * Obtains/maintains ...

Intake Coordinator

Grain Valley, MO · On-site

$16 - $21.75/hr

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a ... Inquires about case management, with authorization number and pre-certification * Obtains/maintains ...

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Intake Manager information

See Missouri salary details

$33.3K

$62.8K

$102.7K

How much do intake manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for intake manager in Missouri is $62,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $74,100.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
What are the most commonly searched types of Intake jobs in Missouri? The most popular types of Intake jobs in Missouri are:
What are popular job titles related to Intake Manager jobs in Missouri? For Intake Manager jobs in Missouri, the most frequently searched job titles are:
What cities in Missouri are hiring for Intake Manager jobs? Cities in Missouri with the most Intake Manager job openings:
Infographic showing various Intake Manager job openings in Missouri as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,794 per year, or $30.2 per hour.

Intake for Law Office

Buchanan, Williams & O'Brien, P.C.

Joplin, MO • On-site

Full-time

Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Client Intake Manager (Director of First Impressions)

Buchanan, Williams & O'Brien – Joplin, MO

The Mission

At Buchanan, Williams & O'Brien, we are a customer-driven firm where our #1 priority is the person behind the case. We are looking for a Client Intake Manager who is more than just a call-taker—you are the "face" of our firm and the architect of our clients' first experience with us.

If you have an elite customer service background (Hospitality, Medical, or High-End Retail) and are looking for a professional career where your "people skills" actually change lives, we want to talk to you.

What You’ll Do

  • The Triage: Handle a wide range of inquiries with empathy and precision, identifying the qualified leads that fit our mission.
  • The Connection: Serve as the primary point of contact for potential clients, guiding them from their initial crisis to a scheduled consultation.
  • The Strategy: Work independently to manage the lead pipeline, ensuring no one falls through the cracks and every caller feels like our only priority.
  • The Precision: Use MS Office and our legal tech stack to document case details with high attention to detail.

Qualifications

  • Service DNA: A proven track record of excellence in customer-heavy environments. You know how to turn a stressful conversation into a positive experience.
  • Communication Mastery: You are as comfortable on the phone as you are writing a professional email.
  • Tech Savvy: Proficiency in MS Word, Excel, Adobe, and Outlook. (Experience with Legal CRMs is a plus!)
  • The "Proactive" Factor: You don’t wait to be told what to do. You see a lead that needs a follow-up, and you handle it.
  • Legal Experience? It’s a plus, but not a requirement. We can teach you the law; we can’t teach you how to care.

Why Buchanan, Williams & O'Brien?

  • Competitive Salary: Based on your experience and the value you bring to our growth.
  • True Benefits: Paid time off, paid holidays, and retirement plan options.
  • Stability & Respect: Join a respected Joplin firm that values your input and treats "Intake" as a leadership function, not just a desk job.

Job Type: Full-time