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Intake Manager Jobs in Alabama (NOW HIRING)

Peraton

$112K - $179K/yr

Ticket Management & Triage - intake, categorization, prioritization, queue monitoring, SLA tracking, ITSM documentation * Serve as the first point of contact for all inbound service desk tickets ...

Peraton

Ticket Triage Manager

Montgomery, AL · On-site

$112K - $179K/yr

Ticket Management & Triage - intake, categorization, prioritization, queue monitoring, SLA tracking, ITSM documentation * Serve as the first point of contact for all inbound service desk tickets ...

Morgan & Morgan, P.A.

Case Manager

Birmingham, AL

$18.75 - $24.25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Birmingham, AL · On-site

$18.75 - $24.25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree (preferred)

Keeton Corrections Inc

CASE MANAGER (Full-Time)

AL · On-site

$35K - $37K/yr

The Case Manager will be primarily responsible for implementing and maintaining program ... Complete intake paperwork with residents, assess residents' immediate and long-term needs, provide ...

GLENWOOD INC

Home Visitation Coordinator

Birmingham, AL

$21 - $28.50/hr

Intake and Referral Management: Manage intake, referrals, enrollment, and service initiation for participating individuals and families. * Family Engagement and Support: Support recruitment ...

Hyundai Motor Company

Manager of IT Planning

Montgomery, AL · On-site

$93K - $115K/yr

Manage business demand intake and translate requirements into structured IT plans within defined scope boundaries * Serve as the primary liaison with IT service provider to coordinate all IT ...

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Intake Manager information

See Alabama salary details

$32.2K

$60.7K

$99.3K

How much do intake manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for intake manager in Alabama is $60,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $71,600.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What qualifications do you need to be an intake specialist?

To be an intake specialist, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with data entry or customer service. Some roles may require knowledge of specific software or certifications in healthcare or social services. Relevant experience and a professional demeanor are important for success in this role.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level executive roles, specialized medical professionals such as surgeons, and certain consulting or freelance positions in finance, law, or technology. These roles often require advanced skills, extensive experience, and sometimes certifications, and may involve project-based or contract work with high hourly or daily rates.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the role of an intake manager?

An intake manager oversees the initial assessment and processing of clients or patients to ensure accurate documentation and appropriate service allocation. They coordinate communication between departments, manage scheduling, and often use case management or electronic health record systems to streamline intake procedures.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What jobs pay 10,000 a month without a degree?

An Intake Manager typically earns less than $10,000 monthly without a degree, but some high-paying roles like sales managers, real estate brokers, or skilled trades such as electricians and plumbers can reach or exceed that income level through experience, commissions, or business ownership. These jobs often require strong skills, certifications, or licensing rather than formal degrees.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Alabama? The most popular types of Intake jobs in Alabama are:
What are popular job titles related to Intake Manager jobs in Alabama? For Intake Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Alabama look for? The top searched job categories for Intake Manager jobs in Alabama are:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Alabama as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $60,677 per year, or $29.2 per hour.
Ticket Triage Manager

Ticket Triage Manager

Peraton

$112K - $179K/yr

Full-time

Posted 4 days ago

Peraton rating

8.2

Company rating: 8.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

46th of 204 rated it services

Job description

Responsibilities

Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network Operations Center (NOC). Triages and assigns trouble tickets related to network infrastructure incidents or new customer requests. Uses network management systems to check for system alarms when parts of the network are not working properly and may jeopardize the level of communication services available to customers. Follows procedures to validate and escalate issues.

Other responsibilities include:

  • Ticket Management & Triage - intake, categorization, prioritization, queue monitoring, SLA tracking, ITSM documentation
  • Serve as the first point of contact for all inbound service desk tickets related to network infrastructure, ensuring timely acknowledgment and intake processing in accordance with contract SLAs
  • Operations Coordination - routing to network engineers, incident management, NOC rhythm meetings
  • Government Stakeholder Interface - communication with government leadership, status reporting, translating technical issues for non-technical audiences
  • Assess, categorize, and prioritize tickets based on severity, mission impact, and customer priority levels
  • Assign tickets to the appropriate Network Operations engineers based on skill set, workload, and urgency
  • Monitor ticket queues and escalate aged or blocked tickets
  • Maintain accurate ticket records and documentation within the ITSM platform (e.g., ServiceNow, Remedy) including status updates, resolution notes, and closure actions
  • Track and report on ticket volume, aging, SLA adherence, and recurring issue trends to identify systemic problems
Qualifications
  • Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years with HR diploma 
  • Must be a US citizen
  • Must have active Secret clearance 
  • Experience using ITSM platforms such as ServiceNow, Remedy, or equivalent DoD ticketing systems
  • Security + certification
  • Strong written and verbal communication skills with demonstrated ability to brief government leadership
  • Ability to work effectively in a high-tempo, mission-critical operations environment with competing priorities
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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