Intake Manager Jobs in Alabama (NOW HIRING)

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Software Engineering Manager within PNC's Lending Technology organization, you will be based in Charlotte NC, Pittsburgh PA, Dallas TX, Birmingham AL, Denver CO or Phoenix AZ.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

PNC is seeking a highly experienced Senior Software Engineering Manager to lead and evolve our data engineering and platform modernization efforts supporting credit card systems. This role blends technical leadership, people management, and delivery ownership within a fast-paced Agile environment.

You will oversee a cross-functional team of software engineers, Business Systems Analysts (BSAs), and Scrum Masters focused on credit card modernization initiatives, data streaming platforms, and high-performance database systems. This leader will also own resource planning, intake management, and execution prioritization across the portfolio.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and grow teams of software engineers, BSAs, and Scrum Masters.
• Foster a high-performing, inclusive, and accountable engineering culture.
• Manage resource allocation, intake requests, and capacity planning to ensure delivery alignment with business priorities.
• Partner with product, architecture, and business stakeholders to drive roadmap execution.

Technology & Delivery Oversight

• Provide technical leadership across:
  • Oracle Exadata platforms
  • Data streaming architectures (Kafka or equivalent)
  • Data integration tools (Informatica or similar)
• Oversee the development and optimization of PL/SQL-based solutions and data pipelines.
• Drive best practices in data analysis, performance tuning, and scalability.
• Ensure the reliability, security, and compliance of data platforms.

Credit Card Modernization

• Lead initiatives focused on enhancing and modernizing credit card platforms and capabilities.
• Partner with business teams to deliver scalable and customer-centric enhancements.
• Drive transformation from legacy systems to modern, real-time data-driven architectures.

Agile Execution

• Champion Agile methodologies (Scrum, Kanban, or hybrid models).
• Collaborate with Scrum Masters to ensure effective sprint planning, backlog grooming, and delivery execution.
• Continuously improve team processes, productivity, and delivery predictability.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 8+ years of software engineering experience, with 3-5+ years in a leadership/management role.
• Proven experience managing cross-functional technical teams (engineering, BSAs, Scrum roles).

Technical Expertise

• Strong experience with:
  • Oracle Exadata
  • Kafka / data streaming technologies
  • PL/SQL development and performance tuning
  • Data analysis and large-scale data processing
• Familiarity with:
  • Informatica or similar ETL/data integration tools

Delivery & Domain Experience

• Experience supporting credit card systems or financial services modernization initiatives.
• Deep understanding of Agile frameworks (Scrum/Kanban) in enterprise environments.
• Experience managing intake processes, prioritization, and resource planning.

Preferred Qualifications

• Experience with cloud-based data platforms (AWS, Azure, or GCP).
• Background in real-time data processing and event-driven architectures.
• Strong stakeholder management and executive communication skills.
• Experience in regulated environments (financial services preferred).

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Exadata Administration, Group Problem Solving, Process Improvements, Release Management, Software Solutions, Technical Leadership, Technical Management, User Experience (UX) DesignCompetenciesAgile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, InnovationWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Language AssessmentsNo Required or Preferred Language AssessmentsBenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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