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Intake Manager Jobs in Alabama (NOW HIRING)

Crisp Recruit

Intake/Sales Manager

Gadsden, AL

The role of Intake/Sales Manager at Word Family Law Group is critical to creating a supportive and organized experience for prospective clients. In this role, you will work with qualified inbound ...

DTPM Inc

Intake Coordinator I

Attalla, AL · On-site

As an Intake Coordinator I, you will be responsible for managing the intake process for new patients, ensuring that all necessary information is collected and entered accurately into our system. You ...

TKC Holdings

Evidence Intake Specialist

Birmingham, AL · On-site

$24 - $34/hr

About This Position The Evidence Intake Specialist is responsible for the intake, processing ... Photograph, document, and accurately log devices into ADOC evidence and case management systems.

TKC Holdings

Evidence Intake Specialist

Birmingham, AL · On-site

$24 - $34/hr

About This Position The Evidence Intake Specialist is responsible for the intake, processing ... Photograph, document, and accurately log devices into ADOC evidence and case management systems.

ContinuumRx

Intake Specialist

Vestavia Hills, AL · On-site

$17.75 - $23.75/hr

Under direct and indirect supervision, the Intake Specialist is accountable for the management of the patient referral in a timely, seamless manner. The Intake Specialist is responsible for accurate ...

UHS

Intake Coordinator/Marketing

Birmingham, AL · On-site

$16.75 - $23/hr

Responsible for all patient intake calls; providing information to individuals, agencies ... manage their teams with clinical and educational support from corporate. You are never alone, as ...

CGI

Data Intake Operator

Troy, AL · On-site

$16.50 - $22/hr

Data Intake Operator CGI is seeking Data Intake Operator II to support critical data processing and ... This position requires strong analytical skills, attention to detail, and the ability to manage ...

CGI

Data Intake Operator

Mobile, AL · On-site

$17.50 - $23.50/hr

Data Intake Operator CGI is seeking Data Intake Operator II to support critical data processing and ... This position requires strong analytical skills, attention to detail, and the ability to manage ...

UHS

Intake Coordinator/Marketing

Birmingham, AL · On-site

$16.75 - $23/hr

Responsible for all patient intake calls; providing information to individuals, agencies ... manage their teams with clinical and educational support from corporate. You are never alone, as ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Alabama

Intake Manager information

See Alabama salary details

$32.2K

$60.7K

$99.3K

How much do intake manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for intake manager in Alabama is $60,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $71,600.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Alabama?

The most popular types of Intake jobs in Alabama are:

What are popular job titles related to Intake Manager jobs in Alabama?

For Intake Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Alabama look for?

The top searched job categories for Intake Manager jobs in Alabama are:

What cities in Alabama are hiring for Intake Manager jobs?

Cities in Alabama with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $60,677 per year, or $29.2 per hour.

Intake/Sales Manager

Crisp Recruit

Gadsden, AL

Full-time

Re-posted 5 days ago

Job description


Are you a client-focused professional who can build trust quickly over the phone?

Do you excel at guiding prospective clients through a thoughtful, empathetic intake experience?

Are you comfortable helping clients understand next steps, payment options, and onboarding requirements without providing legal advice?

Do you thrive in a role where follow-through, active listening, and client care are key to success?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

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  • Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**


Word Family Law Group is a distinguished legal practice based in Gadsden, Alabama, with a dedicated focus on family law. Our mission is to provide compassionate and effective legal representation to clients navigating some of life's most challenging moments. Under the leadership of Christopher P. Word, our firm specializes in vital areas such as adoption, child custody and support, divorce, DHR matters, and termination of parental rights.

With over 15 years of experience, Attorney Christopher Word has built a reputation for being both a fierce advocate and a compassionate ally in the courtroom. Our team is committed to helping clients throughout Alabama achieve favorable outcomes while minimizing the emotional toll of legal proceedings. Known for our empathetic approach and detailed case management, we pride ourselves on our ability to guide clients through complex legal landscapes with dignity and respect.

The role of Intake/Sales Manager at Word Family Law Group is critical to creating a supportive and organized experience for prospective clients. In this role, you will work with qualified inbound inquiries, conduct phone-based free case evaluations, help prospective clients understand the firm's process, coordinate retainer and payment-plan next steps, and ensure a smooth transition into onboarding.

This is not a traditional receptionist-style intake role. It is a client-facing position focused on trust-building, thoughtful follow-up, clear next-step guidance, and a seamless handoff to the legal team.

What you'll do:

  • Client Intake & Evaluation Support: Connect with qualified prospective clients by phone, listen carefully to their situation, and guide them through the firm's free case evaluation process.
  • Client Journey Ownership: Maintain ownership of the prospective client experience from evaluation through retainer coordination, onboarding, and warm handoff to the legal team.
  • Retainer & Payment Coordination: Help prospective clients understand next steps and support the administrative process for retainer agreement completion and payment-plan setup in a professional and compliant manner.
  • Follow-Up Management: Build and maintain a consistent follow-up process so prospective clients receive timely communication and no opportunity falls through the cracks.
  • CRM & System Management: Accurately document calls, outcomes, notes, and next steps using Clio, Empirical, and related AI transcription tools.
  • Client Evaluation & Compliance: Maintain clear legal and ethical boundaries by conducting free case evaluations, not legal consultations, and by ensuring no legal advice is provided.

What we're looking for: 

  • Relationship-Based Client Experience: Proven success in a client-facing role where you helped people make informed decisions about important services, payment options, or next steps. Experience in premium services, client intake, hospitality, real estate, or other trust-based environments is helpful.
  • Phone-Based Client Communication: Strong ability to build rapport, listen actively, explain next steps clearly, and guide prospective clients through sensitive conversations by phone.
  • Empathy: Strong capacity to connect with clients facing emotional and family law challenges.
  • Active Listening: Exceptional ability to listen and respond to client needs effectively.
  • Tech Savvy: Proficient with CRM systems and AI tools for streamlined client management.
  • Communication Skills: Ability to build trust and communicate naturally with Alabama-based clients and small-town communities.
  • Location Preference: On-site work in Gadsden, AL is preferred; however, regional remote candidates with strong cultural alignment may also be considered.

Why you should work here: 

  • Growth Opportunity: Play a pivotal role in a growing law firm with significant impact on client experience, intake operations, and firm growth.
  • Close Collaboration: Work directly with the owner, influencing firm growth and process improvements.
  • Meaningful Work: Assist clients during transformative periods, providing vital support and guidance.
  • Competitive Compensation: Includes a competitive base salary with compliant KPI-based bonus opportunities tied to intake quality, timely follow-up, documentation, onboarding completion, and other firm-approved performance metrics.

Additional perks: Compensation, bonus structure, benefits, and other role details will be discussed during the interview process.

If you're ready to join a compassionate, forward-thinking family law firm, we invite you to apply for the Intake/Sales Manager role at Word Family Law Group. 

This position is ideal for someone who can combine empathy, organization, follow-through, and confident phone communication to help prospective clients feel supported during a difficult time. You will play a key role in shaping the client experience while helping the firm continue its mission of providing thoughtful, effective family law representation across Alabama.

Apply