Intake Coordinator Jobs in Reno, NV (NOW HIRING)

To create an organization that sets the standard of excellence in the compassionate treatment of behavioral health and addiction disorders.

Since 2015, Nevada Behavioral Health Systems (NBH) has been providing mental health and substance abuse services to residents across Nevada. By collaborating with a diverse network of experienced behavioral healthcare providers, we have built a community-based care system that offers members personalized options tailored to their individual needs. In 2023, we rebranded as NovumHealth with the expansion of our services in Arizona, California, and Utah.

Position: Embedded Care Coordinator

Location: Reno, Nevada – Onsite (This role is not eligible for Remote or Hybrid)

Starting Salary Range: $23 per hour

The starting salary range for this role is a reasonable estimate, with a goal to pay a competitive market salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education and certification, skills, and internal pay equity.

The Embedded Care Coordinator works within a healthcare setting to provide comprehensive care coordination services to patients, ensuring their healthcare needs are effectively managed and coordinated. This role plays a vital part in enhancing patient outcomes, promoting continuity of care, and optimizing healthcare resources.

• Collaborates with inpatient interdisciplinary team to identify and address patient needs.
• Coordinates discharge planning and identifies patients needing psychiatric/mental health services after discharge.
• Ensures smooth level of care transition and comprehensive discharge plans for patients and their families.
• Monitors clinical information to support the psychosocial assessment, treatment, education and continuity among healthcare providers to enhance and improve individual and organizational performance in patient care.
• Collaborates with patients to identify and assess overall needs.
• Plans and implements care coordination activities in collaboration with the multidisciplinary team.
• Documents all client interactions, treatment plans, progress notes, and other relevant information in accordance with legal, ethical, and organizational standards.
• Additional duties as assigned.
What you’ll bring:
• Strong knowledge of healthcare systems, medical terminology, discharge planning, and care coordination principles.
• Excellent interpersonal and communication skills to establish rapport with patients, families, and healthcare professionals.
• Ability to assess patients' needs, develop care plans, and coordinate healthcare services accordingly.
• Proficiency in using healthcare software and technology for documentation and care coordination purposes.
• Strong organizational and time management skills to prioritize and manage multiple patient cases effectively.
• Ability to work collaboratively in interdisciplinary teams and build relationships with community resources and healthcare providers.
• Critical thinking and problemsolving abilities to address complex patient situations and navigate healthcare challenges.
• Commitment to patientcentered care and continuous quality improvement.
• Cultural sensitivity and awareness to provide patientcentered care in diverse communities.
• Strong advocacy skills to ensure patients' needs are met and their rights are respected.
• Ability to work independently, make informed decisions, and adapt to changing healthcare environments.
• Knowledge of healthcare policies, regulations, and compliance requirements related to care coordination and patient privacy.
What you’ll need to start:
• Minimum of 1 year of experience in healthcare, care coordination, discharge planning, or a related field, preferably in a clinical or community healthcare setting.
• Experience working with diverse patient populations and addressing complex healthcare needs.
• Bachelor's degree in nursing, social work, public health, or a related field (or equivalent combination of education and applicable work experience).
• Must have independent transportation vehicle to visit multiple locations.
• Must be willing to receive vaccinations in accordance with hospital and state requirements.
• Must be able to successfully complete preemployment screening.
What will make you stand out:
• Previous experience in a behavioral health environment.
• Ability to work with multidisciplinary teams.
What do we offer?
• Competitive Salary
• Generous vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (Employeepaid)
• Optional supplemental Insurance Coverage
• Company paid access to Employee Assistance Programs (EAP)
• 401k Retirement Savings Plan
• Free Financial coaching and access to Credit Lines and Personal Loans through FinFit
• Preferred Auto, Home and Renter’s insurance through Allstate
• Employee Discounts through Corestream
• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location

Additional information:
• At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location on a fulltime basis without the need for current or future visa sponsorship.
• We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.