ZipRecruiter

Log In

1

Intake Case Manager Jobs in Worcester, MA (NOW HIRING)

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

... of intake. Case Manager Duties/Responsibilities: • Conducts initial assessment of patient ... problems and needs and reports to clinical team to initiate treatment planning. • Prioritizes ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Duties will include intake, case management, daily contact, house meetings, referral, and advocacy. Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in ...

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

Case Manager Duties/Responsibilities: • New patient intake and orientation • Facilitates orientation groups with patients • Conducts group sessions for all patients • Addresses patient ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

Your duties will include: 1. Complete intake and needs assessment with families, which may involve ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

Your duties will include: 1. Complete intake and needs assessment with families, which may involve ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

Your duties will include: 1. Complete intake and needs assessment with families, which may involve ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

Vitra Health

Case Manager- Metro West

Worcester, MA · On-site

$29 - $33/hr

Complete intake and annual assessment and admission visits with nursing. * Complete monthly, in ... Case management, behavioral health, social services and/or community health worker experience ...

Vitra Health

Case Manager- Metro West

Worcester, MA · On-site

$29 - $33/hr

Complete intake and annual assessment and admission visits with nursing. * Complete monthly, in ... Case management, behavioral health, social services and/or community health worker experience ...

VITRA Health

Case Manager- Metro West

Worcester, MA · On-site

$29 - $33/hr

Complete intake and annual assessment and admission visits with nursing. * Complete monthly, in ... Case management, behavioral health, social services and/or community health worker experience ...

next page

Showing results 1-20

All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Worcester, MA

Intake Case Manager information

See Worcester, MA salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake case manager in Worcester, MA is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.91 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Worcester, MA?

For Intake Case Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Worcester, MA look for?

The top searched job categories for Intake Case Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Intake Case Manager jobs?

Cities near Worcester, MA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you

Intake Case Manager CSP (Full Time)

Community Care Alliance

Woonsocket, RI

Full-time

Re-posted 15 days ago

Community Care Alliance rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Intake Case Manager CSP (Full Time)

POSITION SUMMARY:

Leads in the development of comprehensive health service plans, participates in the daily organizational and treatment /service planning meetings, and monitors client responses to health coordination and prevention activities. Provide case management services to psychiatrically disabled adults and their families in order to maintain and improve their level of functioning in the community. Orients new clients and their families to CSP (Community Suport and Recovery Services Program) and health home services.

EDUCATION AND TRAINING REQUIRED:

  • Bachelors degree preferred in psychology, social work, or other human services related field. AA degree or equivalent education level in the human service field required. One-year experience in community mental health preferred.
  • Ability to communicate effectively orally and written.
  • Ability to work as a member of a multi-disciplinary team

WORKING CONDITIONS:

  • Competently and consistently completes work accurately and thoroughly.
  • Ability to be a self-starter, attends to multiple tasks simultaneously, work with minimal supervision, and continually seeks new/better methods to organize/complete work.
  • Effectively accomplishes duties by working with others, including team members, other CCA staff and/or outside agencies.
  • Regularly available for work, reliable and on time for all things scheduled.
  • Ability to move within the building to meet with clients, team members or accessing supplies to attend to client needs.
  • Ability to transport clients and perform home visits.
  • Demonstrates competency in clinical/technical or administrative skills, procedures, methods, and tools required to perform the job successfully.
  • Able to perform in a fast-paced environment and meet or exceed expected service levels including health home targets.

Benefits

Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.

  • Generous vacation, sick time and holidays.
  • Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
  • 403b with matching after 6 months of employment.
  • Flexible Spending (FSA) and Dependent Care (DCA) accounts.
  • Agency-paid group life insurance; long-term disability.
  • Tuition reimbursement and licensure/certification bonuses.
  • Employee referral program as well as bilingual skills premium.
  • On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.

To apply for this opening please visit our websitehttp://www.communitycareri.organd select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!

What Community Care Alliance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom