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Entry Level Behavioral Health Case Manager Jobs in Worcester, MA

Pyramid Healthcare

Case Manager

Concord, MA

$25 - $30/hr

Case Manager - Substance Use Disorder (SUD) Treatment Location: Concord, MA Schedule: Full-Time | ... Healthcare is a nationally recognized provider of behavioral health services, offering ...

The Recovery Village

ATS Case Manager

Worcester, MA · On-site

Promises Behavioral Health is looking for a passionate Full-Time Case Manager to join our team! Schedule: 12-hour shifts, 2-week rotating schedule Pay: $45k to $55k About Our Organization This ...

NRG MGMT LLC

Case Manager

Acton, MA

$22 - $28.25/hr

Engage Wellness is an outpatient behavioral health treatment center providing Partial ... We are seeking a compassionate, dedicated Case Manager to join our growing team. If you are ...

The Recovery Village

ATS Case Manager

Worcester, MA · On-site

Promises Behavioral Health is looking for a passionate Full-Time Case Manager to join our team! Schedule: 12-hour shifts, 2-week rotating schedule Pay: $45k to $55k About Our Organization This ...

The Recovery Village

ATS Case Manager

Worcester, MA · On-site

Promises Behavioral Health is looking for a passionate Full-Time Case Manager to join our team! Schedule: 12-hour shifts, 2-week rotating schedule Pay: $45k to $55k About Our Organization This ...

The Recovery Village

ATS Case Manager

Worcester, MA

Promises Behavioral Health is looking for a passionate Full-Time Case Manager to join our team! Schedule: 12-hour shifts, 2-week rotating schedule Pay: $45k to $55k About Our Organization This ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Guide participants through employment searches, benefit applications, medical or behavioral health ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Guide participants through employment searches, benefit applications, medical or behavioral health ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Guide participants through employment searches, benefit applications, medical or behavioral health ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

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Entry Level Behavioral Health Case Manager information

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How much do entry level behavioral health case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level behavioral health case manager in Worcester, MA is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.96 per hour, depending on experience, location, and employer.

What does an entry level behavioral health case manager do?

An Entry Level Behavioral Health Case Manager helps coordinate care and support services for individuals experiencing mental health or substance use challenges. They work with clients to assess needs, develop treatment plans, and connect them with resources such as counseling, housing, or medical care. These professionals often collaborate with therapists, doctors, and social workers to ensure clients receive comprehensive care. Their goal is to support clients in achieving better mental health and improved quality of life.

What are the key skills and qualifications needed to thrive as an entry level behavioral health case manager?

To thrive as an Entry Level Behavioral Health Case Manager, you typically need a bachelor's degree in social work, psychology, or a related field, along with foundational knowledge of mental health conditions and case management principles. Familiarity with electronic case management systems, documentation tools, and sometimes basic certifications like CPR or Mental Health First Aid are often required. Strong interpersonal skills, active listening, and organizational abilities help build trust with clients and coordinate effective care. These competencies are crucial for ensuring clients receive appropriate support, resources, and advocacy within the behavioral health system.

What are some typical challenges faced by entry level behavioral health case managers, and how can they prepare for them?

Entry level behavioral health case managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating care among multiple service providers. Building strong organizational and communication skills is essential for staying on top of documentation and ensuring clients receive timely support. New case managers can prepare by seeking mentorship, participating in relevant training, and staying updated on local resources and best practices to effectively advocate for their clients.

What is the difference between Entry Level Behavioral Health Case Manager vs Entry Level Mental Health Case Manager?

AspectEntry Level Behavioral Health Case ManagerEntry Level Mental Health Case Manager
CredentialsHigh school diploma or equivalent; certification may be preferredHigh school diploma or equivalent; certification may be preferred
Work EnvironmentHospitals, clinics, community agenciesCommunity mental health centers, outpatient clinics
Employer & Industry UsageHealthcare providers, social service agenciesNonprofits, mental health organizations
Common Search & ComparisonOften compared for entry-level roles in behavioral healthSimilar roles focusing on mental health support

Both roles involve supporting clients with mental health needs, coordinating care, and providing resources. The main difference lies in terminology and specific employer usage, but they often overlap in duties and required qualifications at the entry level.

What are popular job titles related to Entry Level Behavioral Health Case Manager jobs in Worcester, MA?

For Entry Level Behavioral Health Case Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Behavioral Health Case Manager jobs in Worcester, MA look for?

The top searched job categories for Entry Level Behavioral Health Case Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Behavioral Health Case Manager jobs?

Cities near Worcester, MA with the most Entry Level Behavioral Health Case Manager job openings:

Entry Level Behavioral Health Case Manager jobs near you
Infographic showing various Entry Level Behavioral Health Case Manager job openings in Worcester, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $52,359 per year, or $25.2 per hour.

Behavioral Health Case Manager, Behavioral Health Patient Access

Heywood Hospital

Gardner, MA • On-site

$25.05 - $33.05/hr

Full-time

Medical

Posted 9 days ago

Heywood Hospital rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

42nd of 1,064 rated hospitals

Job description

Overview
You Matter Here!
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 40-Hours, Days
$25.05 - $33.05
We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.
Job Summary:
The Behavioral Health Case Manager is responsible for coordinating care for patients who are evaluated in the Emergency Department. This includes referring the patient to psychiatric inpatient placements and/or community based services. The Behavioral Health Case Manager will also provide brief mental health support during discharge follow up calls. They will verify patients' insurance & obtain prior authorizations for placements when necessary. The Behavioral Health Case Manager should have at least a basic understanding of the mental health & social services systems.
Responsibilities
Essential Functions
  • Assists with providing mental health support during crisis evaluation (when needed) & during discharge follow up calls.
  • Coordinates care for patients by getting them connected to local behavioral health resources and referring patients to the appropriate services.
  • Coordinates bed searches for patients requiring admission to a psychiatric inpatient unit or a step-down placement (ie. CBAT/YCCS, CCS), for patients boarding in the Emergency Department or med-surg units.
  • Completes insurance verifications for all patients and obtains prior authorizations when required.
  • Assists clinicians with facilitating collateral contact with families, providers, and community support.
  • Collaborates with the Emergency Department, inpatient staff and community partners to ensure continuity of care.
  • Maintain timely and accurate EMR documentation throughout the referral and admission process while adhering to all patient privacy and confidentiality requirements.
  • Promote a culture of teamwork, accountability, and patient-centered care.
  • Other duties as assigned.

Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Functional Demands
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Qualifications
Job Requirements
Minimum Education
  • Bachelor's degree in a human services field preferred or equivalent lived experience navigating the behavioral health system for a loved one or themselves and who could serve as a Peer Support for patients when appropriate.

Minimum Work Experience
  • At least 2 years of case management experience preferred.
  • At least 2 years working in a behavioral health setting preferred.
  • Familiarity with navigating Electronic Medical Records (EMR) system & Point Click Care platform preferred.

Required Skills
  • Knowledgeable about the behavioral health system & local community resources.
  • Comfortable with providing brief mental health support to patients over the phone.
  • Ability to coordinate care for patients with behavioral health challenges.
  • Knowledge of insurance verification processes & obtaining prior authorizations.
  • Effective communication and interpersonal skills.
  • Excellent organizational and problem-solving abilities.

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