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Intake Case Manager Jobs in Brighton, MA (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$20.75 - $26.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$20.75 - $26.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$20.75 - $26.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$20.75 - $26.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Jeffrey S. Glassman

Case Manager

Boston, MA · Remote

$20 - $33/hr

Independently manage a caseload of pre-litigation personal injury cases from intake through settlement. * Coordinate and track the lifecycle of each case, including file setup, ongoing client ...

Youthbuild Boston Inc

Case Manager

Roxbury, MA · On-site

$50K - $60K/yr

... goals Intake & Orientation Build and maintain participant files Coordinate Mental Toughness ... Case Management Manage a caseload of approximately 20 students, coordinating weekly with academic ...

Delta-T Group Inc.

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Delta-T Group Inc.

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Delta-T Group Inc

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Delta-T Group Inc.

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Delta-T Group Inc.

Case Manager

Lowell, MA

$19.75 - $25.50/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Delta-T Group Inc.

Case Manager

Lowell, MA

$19.75 - $25.50/hr

Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a ...

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$60K - $90K/yr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$60K - $90K/yr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

The Hollister Group

Case Manager

Boston, MA · On-site

$18/hr

Walk clients through the intake process and establish educational/occupational goals * Develop ... case management, workforce development, and/or office support * Customer service experience ...

Pine Street Inn

Unpaid Internship, Stabilization

Boston, MA · On-site

$15.75 - $21/hr

They works closely with intake case manager and aftercare coordinator to assist in discharge planning and placement including the development of community supports. The Substance Abuse Clinician will ...

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Intake Case Manager information

See Brighton, MA salary details

$16

$27

$40

How much do intake case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake case manager in Brighton, MA is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $33.80 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Brighton, MA look for?

The top searched job categories for Intake Case Manager jobs in Brighton, MA are:

What cities near Brighton, MA are hiring for Intake Case Manager jobs?

Cities near Brighton, MA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Brighton, MA as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Temporary. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $57,187 per year, or $27.5 per hour.

Home Care Intake Case Manager

Greater Lynn Senior Services

Lynn, MA • On-site

$22.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team.
Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:
  • Hybrid work schedule
  • Medical and Dental insurance
  • Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
  • 12 paid holidays each year
  • 15 sick days per year
  • 2+ weeks of vacation starting year 1 and increasing with your years of service
  • 403b Retirement Savings Plan with an Agency match
  • Agency paid life insurance
  • Optional short term and long disability
  • Option to purchase additional life insurance for you and family members
  • Tuition Assistance after one year of employment
  • Mileage reimbursement
  • Employee Assistance Program to assist you in dealing with life challenges
  • Employee referral bonuses of up to $1,000
  • Travel Assistance Program - Free
  • Life Planning Services - Free
  • Optional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness Insurance

Position Overview: The Intake Case Manager (CM) - Bilingual has the responsibility for developing, authorizing, coordinating, and implementing community-based services to older adults and people with disabilities.
Position Responsibilities: Receive assignments from Home Care Triage for potential consumers. Conduct Initial Assessment to determine eligibility for GLSS programs. Develop appropriate service plan based EOEA-mandated assessment tool, and process all paperwork/computer work. Make referrals for Home Care and/or other community services according to the Home Care referral protocol. Coordinate with GLSS Referral Specialist and service providers to ensure timely and non-duplicative service delivery. Contribute to an Intake Team identity and role based on consumer engagement, outreach, motivational interviewing, multi-functional assessment, and consumer driven care.
Qualifications:
  • Bachelor's Degree in human services, social work, or related field preferred. Minimum of one (1) year experience in the human services field in lieu of Bachelor's Degree with the ability to obtain a wavier from Executive Office of Aging & Independence (AGE)
  • Bilingual in Spanish, Russian, or Khmer preferred
  • Expert time management with the ability to adjust to changing priorities
  • Strong desire to help others and advocate for those needing services and assistance
  • Excellent communication skills with the ability to establish positive and professional relationships with team members, providers, consumers, and their support system
  • Proficient computer skills
  • Strong documentation skills with the ability to complete documentation that is timely, accurate, and comprehensive
  • The ability to appropriately handle confidential and personal information, meeting the Agency standards for HIPAA compliance and data security
  • Demonstrates a strong work ethic, dependability, and commitment to consistently meeting responsibilities and deadlines
  • Valid Drivers License and Reliable transportation with the ability to conduct home visits throughout the GLSS service area

Hours Full Time 40 hours per week (Monday-Friday) Full Time 40 hours per week (Monday-Friday). Fully In office for the first ninety (90) days of the initial probationary period. Upon successful completion of the probationary period, will require a minimum of one (1) day per week in-office presence with other times spent on community-based assignments and home visits as needed.
Pay Range: $22.50-$24.50
*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*

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