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Intake Case Manager Jobs in Reno, NV (NOW HIRING)

GGRM Law Firm

Intake Attorney

Reno, NV · On-site

$100K - $125K/yr

Job Type Full-time Description Intake Attorney Join GGRM Law Firm, Nevada's premier injury law firm ... Ensuring case management software (CMS) feed is cleared daily. * Ensuring email is cleared daily.

GGRM Law Firm

Intake Attorney

Reno, NV

$100K - $125K/yr

Description Intake Attorney Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV ... Ensuring case management software (CMS) feed is cleared daily. * Ensuring email is cleared daily.

GGRM Law Firm

Intake Attorney

Reno, NV · On-site

$100K - $125K/yr

Intake Attorney Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV, as an Intake ... Ensuring case management software (CMS) feed is cleared daily. * Ensuring email is cleared daily.

Hackajob

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Provide consistent updates to clients through resolution Case Management & Execution * Manage assigned cases from intake through resolution using established processes * Accurately document ...

Colorwave Inc

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Provide consistent updates to clients through resolution Case Management & Execution * Manage assigned cases from intake through resolution using established processes * Accurately document ...

State of Nevada (NV)

SOCIAL WORKER 1

Carson City, NV

$59K - $87K/yr

Office of Community Living- Intake (OCL). This recruitment will be used to underfill positions ... Responsibilities include case management, assessment, eligibility determination, development ...

State of Nevada (NV)

SOCIAL WORKER 2

Carson City, NV

$64K - $96K/yr

... Intake (OCL). Positions assigned to the OCL ensure a coordinated support system to meet the needs of at-risk elderly and people with a disability by providing case management and essential services ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

$80K - $121K/yr

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

Stord, Inc.

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Provide consistent updates to clients through resolution Case Management & Execution * Manage assigned cases from intake through resolution using established processes * Accurately document ...

Stord

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Provide consistent updates to clients through resolution Case Management & Execution * Manage assigned cases from intake through resolution using established processes * Accurately document ...

STORD

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Provide consistent updates to clients through resolution Case Management & Execution * Manage assigned cases from intake through resolution using established processes * Accurately document ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Reno, NV

Intake Case Manager information

See Reno, NV salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for intake case manager in Reno, NV is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.91 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Reno, NV?

For Intake Case Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Reno, NV look for?

The top searched job categories for Intake Case Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Intake Case Manager jobs?

Cities near Reno, NV with the most Intake Case Manager job openings:

Intake Case Manager jobs near you

Intake Attorney

GGRM Law Firm

Reno, NV • On-site

$100K - $125K/yr

Full-time

Re-posted 27 days ago

Job description

Job Type
Full-time
Description
Intake Attorney
Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV, as an Intake Attorney and make a significant impact on the lives of those who have been injured. If you enjoy interacting with clients and are committed to providing excellent and compassionate representation, we invite you to join our team.
For over 55 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community.
Position Summary
An Intake Attorney is responsible for conducting initial consultations, assessing potential cases, and guiding clients through the intake process under the direction of the Senior Intake Attorney.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
  • Overseeing the intake of potential new clients.
  • Conducting consultations with potential new clients.
  • Reviewing and analyzing new potential cases for approval by the Managing Partner and Chief Operating Officer.
  • Notifying the Executive Team about new cases daily.
  • Monitoring the reception area for visitors and staff members, maintaining quality assurance.
  • Reviewing all cases completed by the Intake Specialists to ensure accuracy.
  • Evaluate and revise intake and reception protocols and procedures.
  • Conducting courtesy calls for non-qualifying clients on behalf of the Firm.
  • Answering incoming calls as needed.
  • Meeting with clients offsite and gathering information as needed.
  • Ensuring case management software (CMS) feed is cleared daily.
  • Ensuring email is cleared daily.
  • Ensuring completion of all assigned tasks by relevant due dates.
  • Participating in staff meetings and leadership team meetings.
  • Performing other duties as assigned.

Requirements
Required Qualifications (Knowledge, Skills, and Abilities)
  • Graduate of an accredited institution by the American Bar Association with a Juris Doctor degree and a specialization in law or any related field
  • A minimum of one year of experience in facilitating the intake process
  • Licensed to practice law in the State of Nevada and in good standing with the Nevada State Bar
  • A reliable vehicle, valid Nevada driver's license, valid driver's insurance, and proof of driving record
  • Thorough knowledge of legal principles, legal research techniques, legal terminology, and government regulations
  • Excellent writing and verbal communication skills
  • Excellent interpersonal, analytical, and critical thinking skills
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • Ability to work with databases and online technological platforms
  • Ability to be detail-oriented, diligent, and flexible
  • Advanced leadership skills that foster team development and engagement
  • Proficient command of the English language in both oral and written format
  • Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
  • Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

Preferred Qualifications (Knowledge, Skills, and Abilities)
  • Minimum of two years of experience in plaintiff personal injury or workers' compensation
  • Bilingual in English and Spanish

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description
$100,000 - $125,000

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