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Intake Case Manager Jobs in Chicago, IL (NOW HIRING)

Rincon Family Services

Case Manager - IWC

Chicago, IL · On-site

$40K - $45K/yr

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

Rincon Family Services

Case Manager - IWC

Chicago, IL · On-site

$40K - $45K/yr

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

RINCON FAMILY SERVICES

Case Manager - IWC

Chicago, IL · On-site

$40K - $45K/yr

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

$50K/yr

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

$50K/yr

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

The Salvation Army

Pathway of Hope Case Manager

Chicago, IL · On-site

$21.81 - $26.17/hr

The Case Manager works under the guidance of the Regional Social Work Manager along with the Corps ... Provides intake and assessment services as defined by the Pathway of Hope curriculum. * Deliver the ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Chicago, IL

Intake Case Manager information

See Chicago, IL salary details

$15

$25

$38

How much do intake case manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for intake case manager in Chicago, IL is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.92 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Chicago, IL?

For Intake Case Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Chicago, IL look for?

The top searched job categories for Intake Case Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Intake Case Manager jobs?

Cities near Chicago, IL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,055 per year, or $26 per hour.

Medical Case Manager

Christian Community Health Center

Chicago, IL

$47K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 24 days ago

Job description

POSITION TITLE
Medical Case Manager

POSITION SUMMARY
The Medical Case Manager assists individuals living with HIV in accessing and adhering to health care services linking them with core clinical, psychosocial and other related services.
MINIMUM QUALIFICATIONS
Bachelors Degree in social services, public health, health administration, human services field or an Associates degree with appropriate certifications (i.e., CADC, LPN) with at least three (3) years experience in social services (case management experience preferred). Must be knowledgeable about HIV/AIDS. Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. Must have computer literacy and data entry skills. Strong organization and time management skills required as well as the ability to work independently. An automobile, valid Drivers License and vehicle insurance coverage is required. Occasional late or weekend hours may be required.
RESPONSIBILITIES
  • Manage an assigned caseload of client with HIV/AIDS requiring comprehensive Ryan White Medical Case Management Services.
  • Conducts initial intake and ongoing assessments, medication and treatment adherence assessments, treatment/service plans and medical assessments
  • Monitors progress toward improving/stabilizing health status
  • Development of comprehensive care plans with clients that integrates medication and treatment adherence into services
  • Work in conjunction with clinical providers (e.g. case conferencing, huddles); ensuring all clients are case conference at least twice per year.
  • Provides and tracks referrals and linkages to services with special emphasis on core clinical services, access to medical, income benefit programs and access to emergency financial assistance.
  • Monitors treatment and medication adherence for all core clinical services
  • Maintains client file, records all activity, and maintains appropriate documentation of eligibility
  • Inputs all data into the client level database.
  • Completes the Case Management Competencies training with a passing grade as determined by the AIDS Foundation of Chicago training policy
  • Attends at least 12 trainings during the contract year to enhance skills and HIV knowledge; including at least four clinical training
  • Submits monthly/quarterly/annually reports on program/client activities in a timely fashion.
  • Attends monthly team meetings and all other relevant program meetings as scheduled.
  • Conducts presentations and/or educational workshops on behalf of CCHC.
  • Conducts peer chart reviews to ensure continued quality of services.
  • Completes at least one telephone contact with each client monthly.
  • Meets with clients at other agency clinic locations as necessary.
  • Follows standard operating procedures and AIDS Foundation of Chicago
  • Performs other duties as required or assigned
  • COVID-19 vaccination and negative TB results are conditions of employment.
  • Credentialing and Privileging required for this position.
CCHC is committed to:
  • Respectful, Compassionate and Quality Care
  • Affordable and Equitable Services and Treatment
  • Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff
  • A Safe and Welcoming Environment for All
Employee Benefits offered to Fulltime Staff
  • Blue Cross Blue Shield Medical Insurance
  • Blue Cross Blue Shield Dental and Vision Insurance
  • Supplemental Benefits
  • Life Insurance (Provided by the company)
CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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