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Intake Case Manager Jobs in Chicago, IL (NOW HIRING)

SGA Youth & Family Services

Case Manager

Chicago, IL · On-site

$45K - $47K/yr

The Case Manager works collaboratively with schools, community partners, caregivers, and service ... Conduct participant intake, needs assessments, and risk screenings. * Coordinate services with ...

Sevita Health

Case Manager

Naperville, IL · On-site

$48K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

A SAFE HAVEN LLC

CASE MANAGER II

Chicago, IL

$24 - $25/hr

Conduct comprehensive intake and biopsychosocial assessments for new clients in assigned program(s ... Case Management & Coordination * Provide regular one-on-one case management sessions, adjusting ...

Friend Family Health Center

Case Manager

Chicago, IL · On-site

$52K/yr

JOB SUMMARY The Case Manager serves in an entry-level, case management-focused role responsible for ... intake, orientation, and ongoing engagement efforts to reduce barriers to care * Support care ...

The Salvation Army

Case Manager

Chicago, IL · On-site

$17.05 - $20.40/hr

Case Manager LOCATION/DEPT : Evangeline Booth Lodge REPORTS TO : Social Service Manager FLSA ... Work in conjunction with the Intake Specialist to assess client participation in TANF services.

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Intake Case Manager information

See Chicago, IL salary details

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How much do intake case manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for intake case manager in Chicago, IL is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.92 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Chicago, IL?

For Intake Case Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Chicago, IL look for?

The top searched job categories for Intake Case Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Intake Case Manager jobs?

Cities near Chicago, IL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,055 per year, or $26 per hour.

Case Manager

SGA Youth & Family Services

Chicago, IL • On-site

$45K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Type
Full-time
Description
The Case Manager provides comprehensive case management services to youth and families participating in violence prevention, youth development, and survivor support programs. The Case Manager works collaboratively with schools, community partners, caregivers, and service providers to assess participant needs, develop individualized service plans, coordinate referrals, monitor participant progress, and ensure successful engagement in program services.
The Case Manager serves as a key advocate for participants by connecting them to educational, behavioral health, social service, and community resources that promote safety, stability, well-being, and positive youth outcomes.
  • Maintain resource directories and referral partnerships.
  • Monitor participant progress and update service plans as needed.
  • Assist participants in accessing educational, employment, healthcare, housing, mental health, legal, and social service resources.
  • Provide crisis intervention and support during critical incidents.
  • Maintain regular contact with youth and families through individual meetings, phone calls, home visits, and virtual communication as appropriate.
  • Develop individualized service plans based on participant strengths, goals, and identified needs.
  • Conduct participant intake, needs assessments, and risk screenings.
  • Coordinate services with schools, community organizations, healthcare providers, behavioral health professionals, and other stakeholders.
  • Engage parents, caregivers, and support systems in participant goal planning and service delivery.
  • Conduct outreach activities to promote program participation and community awareness.
  • Facilitate or support caregiver workshops, support groups, and community events.
  • Advocate on behalf of participants and families to reduce barriers to services.• Participate in staff meetings, planning sessions, and professional development activities.
  • Support workshop facilitation and youth programming activities.
  • Assist with participant recruitment, retention, and engagement efforts.
  • Contribute to continuous quality improvement initiatives and program evaluation activities
  • Collaborate with program staff to ensure participants receive comprehensive and coordinated services.

Requirements
Education
• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Criminal Justice, Education, or a related field.
Experience
• Minimum of two years of experience providing case management, youth services, social services, or community-based support.
• Knowledge of trauma-informed care, strengths-based practices, and youth development principles.
• Strong interpersonal, organizational, and problem-solving skills.
• Ability to maintain confidentiality and professional boundaries.
• Proficiency with Microsoft Office and electronic case management systems.
• Experience working with youth exposed to violence, trauma, behavioral health challenges, or justice system involvement.
CONDITIONS OF EMPLOYMENT
  • Ability to work varying hours Monday - Friday; schedule may include some evenings and weekends.
  • Must have a valid driver's license and automobile insurance required for work-related travel.

PHYSICAL REQUIREMENTS
  • Must be able to remain stationary 50% of the time.
  • Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
  • Must be able to transport oneself to and from home visits.
  • Occasionally ascends/descends stairs.
  • Constantly moves to assist during program activities.
  • At times, it may be required to lift up to 25 lbs. for various needs.
  • Frequently moves in outdoor weather conditions.

FULL-TIME BENEFITS ELIGIBLE
BENEFITS
Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance; employer-paid life insurance; short- and long-term disability coverage; a 403(b) retirement savings plan; paid vacation, sick leave, personal days, and holidays; an Employee Assistance Program; Benefits are provided in accordance with plan documents and organizational policies, and eligibility may vary based on employment status and scheduled hours.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time; this description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.??This job description is subject to change at any time.
An Equal Opportunity Employer
Salary Description
$45,000 to $47,000

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