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Intake Case Manager Jobs in Zion, IL (NOW HIRING)

A Safe Place

Rapid Re-Housing Case Manager

Round Lake, IL · On-site

$22.12 - $26.92/hr

Case Manager acts as point person to coordinate intake assessments, service plan creation as well as in-house deliveries of employment skills training, education, and economic assistance, in-person ...

DivIHN Integration Inc

Occupational Nurse

Round Lake, IL · On-site

$40 - $42/hr

Maintaining medical surveillance compliance, injury/illness intake, case management, and wellness initiatives. * Preferred tools, technologies, and systems the contractor should be familiar with ...

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Intake Case Manager information

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How much do intake case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake case manager in Zion, IL is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.81 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Zion, IL look for?

The top searched job categories for Intake Case Manager jobs in Zion, IL are:

What cities near Zion, IL are hiring for Intake Case Manager jobs?

Cities near Zion, IL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Zion, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,470 per year, or $24.3 per hour.

Bilingual Case Aide - JOR

NATIONAL YOUTH ADVOCATE PROGRAM

Gurnee, IL • On-site

$42K - $45K/yr

Other

Medical, Retirement, PTO

Posted 13 days ago

National Youth Advocate Program rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Working At NYAP
  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • 33 Paid days off each year! (11 holidays + 22 days PTO)
  • Healthcare Benefits for you and your family.
  • Pet insurance that provides discounts and reimbursements.
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
  • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education.
  • Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Case Aide for La Jornada provides administrative and document support to program staff. Case Aides are required to maintain a flexible, organized and efficient work schedule and are subject to work extended hours and weekends.
RESPONSIBILITIES
The Case Aide for La Jornada will perform duties including, but not limited to:
  • Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies.
  • Work alongside program case management team in supporting ORR's 7 Day Case Management policy requirements.
  • maintenance of records data per ORR's/NYAP's/NAR's records management policies.
  • Complete records requests from ORR.
  • Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.
  • Ensure documentation is timely uploaded to ORR's system of record to wit: UC Portal and NYAP's Evolv system.
  • Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities.
  • Assist with maintenance of case files and completion of intake and discharge packages.
  • Support the coordination of legal service providers (LSP) "Know Your Rights' presentations and legal screenings.
  • Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed.
  • Assist Program with coordination of travel for children and staff.
  • Support case management with intake case files and required intake documentation.
  • Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.
  • Demonstrated ability to service a diverse group of clients.
  • Ability to work independently and exercise a high level of confidentiality.
  • Proven experience and high level of comfortability operating technology and learning new software applications.
  • Perform other additional responsibilities as required.

MINIMUM QUALIFICATIONS
  • High School Diploma, 4-year degree preferred.
  • Understand ORR Policies and Procedures.
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
  • Bilingual (English Spanish). Fluency in Spanish is required.
  • Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
  • 21 years of age, valid state driver's license, reliable personal vehicle, and a good driving record.

OTHER SKILLS
  • A long-term view on people expressed through compassion and support.
  • A passion to be involved in high-impact work that makes a difference.
  • A drive for excellence and continual improvement.
  • Excellent customer service and communication skills.
  • Sensitivity to cultural diversity.
  • Enthusiastic self-starter.
  • Strong organizational and administrative skills.
  • Works well independently and as a team member.

PHYSICAL DEMANDS
  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who we are
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

What National Youth Advocate Program employees say

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