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Intake Case Manager Jobs in Naperville, IL (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Chicago, IL · On-site

$20.50 - $26.50/hr

Manage case files from intake to closing under the direction of an attorney Qualification * Bachelor's degree (preferred) * Prior experience as a Personal Injury Case Manager preferred * At least 2 ...

The Salvation Army

Reentry Case Manager

Chicago, IL · On-site

$21.81 - $26.17/hr

Reentry Case Manager LOCATION/DEPT: Pathway Forward Program REPORTS TO: Program Manager - Case ... Works with the Intake Department and all other Pathway Forward Program staff to ensure that ...

Trinity Services, Inc.

Intake Coordinator

Joliet, IL · On-site

$45K - $47K/yr

Minimum of two years of experience in behavioral health, care coordination, intake, case management, crisis intervention, or a related human service's setting preferred. * Experience conducting ...

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$49K - $51K/yr

Position SummaryThis position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual ...

Deborah's Place

Interim Onsite Case Manager

Chicago, IL

$20.75 - $26.75/hr

Position Summary This position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual ...

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$49K - $51K/yr

Position Summary This position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual ...

Facing Forward To End

Case Manager

Chicago, IL · On-site

$48K - $54K/yr

Case Manager Reports to: Program Manager Supervises: No Supervisory Responsibilities Department ... Complete intake, assessments, service plans, annual progress assessment, benefits assessment

Deborah's Place

Community Based Case Manager

Chicago, IL · On-site

$20.75 - $26.50/hr

Responsibilities include intake, intensive outreach and engagement, needs assessment, service ... Provide case management services including intakes, assessments, service planning, documentation ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Naperville, IL

Intake Case Manager information

See Naperville, IL salary details

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How much do intake case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for intake case manager in Naperville, IL is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.96 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What job categories do people searching Intake Case Manager jobs in Naperville, IL look for? The top searched job categories for Intake Case Manager jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Intake Case Manager jobs? Cities near Naperville, IL with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,395 per year, or $25.2 per hour.

Clinical Case Manager RN Office Based

Safe Life Home Health Care, LLC

Lombard, IL

$35 - $38/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Job Description
Safe Life Home Health is seeking an office based Clinical Case Manager to support referral intake, case triage, coordination of care, and communication with patients, families, referral sources, and the clinical team. This role is ideal for an RN, who is organized, responsive, and comfortable managing a high volume of incoming cases in a fast paced home health setting.

We now serve patients through two branches:

  • Lombard branch with a 4.5 stars Medicare Quality Rating

  • Chicago branch with a 5 stars Medicare Quality Rating

The Clinical Case Manager will play a key role in reviewing incoming referrals, triaging cases appropriately, helping determine eligibility and service needs, coordinating with intake and clinical staff, and ensuring smooth case flow from referral through admission readiness.

Pay Range
$35-$40 per hour

Key Responsibilities

  • Provides oversight of all patient care services and personnel including but not limited to making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care

  • Serve as the first line for resolution of concerns and issues for the staff

  • Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, facilities.

  • Coordinate with hospitals, physicians, discharge planners, visiting clinicians, patient/caregiver, and internal teams for patient care coordination

  • Provide employees with continuous training and education and perform employee reviews, exits, counseling, and meetings

  • Communicate regularly with support staff to assess current needs, determine level of accountability, and provide supportive discussion related to areas of responsibility and job duties

  • Develop staff to meet quality, safety, and competency requirements by assisting with training and professional development of new and current staff, and annual joint visits

  • Communicate with leadership regarding continuous quality improvement, problem solving, and other issues related to the overall effectiveness of the Home Health program

  • Collaborate with the Director of Nursing / Clinical, Intake team, QA team, and branch staff to support efficient case management workflow

  • Develop staff to meet quality, safety, and competency requirements by assisting with training and professional development of new and current staff, annual joint visits, and setting up vacation coverage

  • Help prioritize urgent and high acuity cases for timely response

  • Ensure compliance with company policies and applicable home health regulations

  • Support both Lombard and Chicago branch operations as needed

Qualifications

  • Active RN license in good standing

  • Prior experience in home health, intake, referral management, case coordination, or clinical triage preferred

  • Strong understanding of home health services, documentation, and care coordination processes

  • Excellent communication, organizational, and multitasking skills

  • Ability to work efficiently in an office-based, team-oriented environment

  • Strong attention to detail and ability to manage multiple cases simultaneously

  • Experience with Kinnser is a plus

Preferred Skills

  • Knowledge of Medicare and other payer guidelines related to home health admissions

  • Experience communicating with physicians, hospitals, rehab centers, and referral partners

  • Ability to identify priority cases and escalate appropriately

  • Comfortable using EMR systems and standard office software

Work Setting

  • Office-based position

  • Supports operations across Lombard and Chicago branches
    Advantages-Benefits

    • 401(k)

    • Health insurance

    • Paid time off (2 weeks, 5 casual/sick days, and public holidays)

    • Tuition reimbursement