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Intake Case Manager Jobs in Naperville, IL (NOW HIRING)

Sevita Health

Case Manager

Mount Prospect, IL · On-site

$58K - $60K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

New

Sevita

Case Manager

Mount Prospect, IL · On-site

$58K - $60K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Sevita Health

Case Manager

Naperville, IL · On-site

$48K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Sevita

Case Manager

Naperville, IL · On-site

$48K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

A SAFE HAVEN LLC

CASE MANAGER II

Chicago, IL · On-site

$24 - $25/hr

Conduct comprehensive intake and biopsychosocial assessments for new clients in assigned program(s ... Case Management & Coordination * Provide regular one-on-one case management sessions, adjusting ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Naperville, IL

Intake Case Manager information

See Naperville, IL salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for intake case manager in Naperville, IL is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.96 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Naperville, IL?

For Intake Case Manager jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Naperville, IL look for?

The top searched job categories for Intake Case Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Intake Case Manager jobs?

Cities near Naperville, IL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,395 per year, or $25.2 per hour.

Case Manager

Sevita Health

Mount Prospect, IL • On-site

$58K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Sevita Health rating

5.7

Company rating: 5.7 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

793rd of 898 rated healthcare providers

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.
Case Manager
  • Mount Prospect, IL
  • NeuroRestorative facility located on East Business Center Drive
  • Full Time - Monday-Friday, 8a-5p (on call after 5p and weekends)
  • Salary - $58,000-$60,000 (plus overtime)
  • Full Benefits (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Personal)
  • Holiday Pay
  • 401k
  • Pay on Demand

The Case Manager meets and works with individuals to gather information; assess each individual's needs; assess the plan and cost of care; and identify and implement services to meet an individual's needs.
  • Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
  • Gather social history to assess family strengths and weaknesses, and to assess existing problems.
  • Conduct home visits and office base services, and accompany individuals we serve on an as needed basis.
  • Coordinate care with outreach workers, health educators, nutritionists, and other service provides to prevent service duplication and to ensure the consumer receives high-quality care.
  • Identify and procure group services appropriate for the individual to maximize the ability to live outside of an institution.
  • Plan and assist in obtaining services from third-party service providers.
  • Develop a plan of care for each individual to include services such as advocacy/case management, independent living skills, training, peer support, physical therapy, cognitive therapy, etc.
  • Monitor the delivery of services in coordination with the individual and third-party service providers.
  • Assist individuals with related matters including eligibility for benefits through Medicaid, Medicare, Social Security, and private insurance.
  • Maintain up-to-date case records with the status of case activity, including progress notes on all contacts.

Core Skills:
  • Communication: Explaining complex care plans to youth and families,
  • Organization: Managing multiple client files and strict deadlines.
  • Problem-Solving: Overcoming resource gaps and scheduling care.
  • Empathy: Supporting individuals through physical or mental health

Qualifications:
  • Bachelor's degree in human services or equivalent in education and experience required.
  • Minimum of 1 year of related work experience and knowledge of case management.
  • Valid driver's license and driving record that meets insurability requirements as defined by the company.
  • Current CPR/First Aid Certification as required by state/program.
  • Knowledge of case management.
  • Exceptional people skills with an ability to establish rapport quickly with others.
  • Demonstrated abilities to effectively present information and respond to questions from groups of managers, individuals served, families, and the general public.
  • A demonstrated work ethic with an ability to multitask and juggle changing priorities.
  • Ability to handle crisis situations with minimal supervision.
  • Ability to analyze and interpret periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to work with metrics, analyze data, Excel abilities.

Why Join Us?
  • Rewarding, complex work adding value to the organization's mission alongside a great team of co-workers.
  • Enjoy job security with nationwide career development and advancement opportunities.
  • Employee Referral Program bonus opportunities for eligible roles

We have meaningful work for you - come join our team - Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

What Sevita Health employees say

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About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media

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