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Intake Case Manager Jobs in Tennessee (NOW HIRING)

Vivian Health

RN Case Manager in Memphis, TN

Memphis, TN · On-site

$85K/yr

Nursing Case Manager D&S Community Services , a part of the Sevita family, provides community-based ... Performs client intake assessments including submission of required documentation for prior ...

Beacon Legacy Group

Legal Intake Specialist

Cookeville, TN · On-site

$18 - $21/hr

... case management system to ensure a smooth onboarding for new clients and tidy management of case files • Survey potential clients to determine the right fit with our practice, while listening to ...

REGIONAL ONE HEALTH

Case Mgr/RN (5771)

Memphis, TN

Works in conjunction with outreach team on intake assessments/care plan including medical needs ... case management and utilization review practices. Responds to problems/opportunities to improve ...

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Intake Case Manager information

See Tennessee salary details

$13

$22

$34

How much do intake case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake case manager in Tennessee is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $28.12 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What are popular job titles related to Intake Case Manager jobs in Tennessee?

For Intake Case Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Tennessee look for?

The top searched job categories for Intake Case Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Intake Case Manager jobs?

Cities in Tennessee with the most Intake Case Manager job openings:

Intake Case Manager jobs near you

Central Intake Coordinator - Part Time Weekends

Signature HealthCARE, LLC

Antioch, TN

$17.25 - $23.50/hr

Part-time

Posted 7 days ago

Signature Healthcare rating

5.3

Company rating: 5.3 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

190th of 240 rated social care providers

Job description

Overview

Find The Path for Your Career That Starts with Purpose at Signature!

The Central Intake Coordinator is responsible for performing intake functions including clinical and financial review of all referrals as designated by facility assignment, which will include insurance benefit verifications and prior authorizations.


Responsibilities

  • Approve or escalate referrals based on clinical or financial capabilities of each facility.
  • Collaborate with multiple referral sources including hospital systems, case managers and individual facility leadership team.

Qualifications

  • Minimum of two (2) years’ experience in long-term care or related industry.
  • Minimum of two (2) years’ admission experience; referral management experience preferred.
  • Must understand long-term care business, including census and quality mix goals and referral expectations.
  • Demonstrated intermediate to advanced skills in Microsoft Office Suite.
  • Ability to navigate multiple electronic healthcare referral systems.

What Signature Healthcare employees say

Pay

Benefits

Hours and flexibility

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