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Intake Associate Jobs in Raleigh, NC (NOW HIRING)

Veritas Collaborative

Outreach Associate

Durham, NC · On-site

$40K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Veritas Collaborative is currently seeking a skilled Outreach Associate in the Raleigh/Durham area ... Works in collaboration with the Marketing and Intake teams to identify outreach needs and the ...

Mindology

Mental Health Counselor

Raleigh, NC · On-site

Mental Health Counselor (Fully Licensed & Associate-Level) Job Summary: We are seeking ... Conduct intake assessments and develop individualized treatment plans. * Maintain accurate and ...

IONNA LLC

Sr Brand Manager

Raleigh, NC

$115/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... intake and quality gate for brand requests - prioritize, brief, review, and approve work to the brand standard before it ships. * Team Leadership: Manage and develop the Associate Brand Designers ...

IONNA LLC

Sr Brand Manager

Raleigh, NC · On-site

$115/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... intake and quality gate for brand requests - prioritize, brief, review, and approve work to the brand standard before it ships. * Team Leadership: Manage and develop the Associate Brand Designers ...

IONNA LLC

Sr Brand Manager

Raleigh, NC · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... intake and quality gate for brand requests - prioritize, brief, review, and approve work to the brand standard before it ships. * Team Leadership: Manage and develop the Associate Brand Designers ...

Big Lots

Accounts Payable Associate

Henderson, NC · On-site

$18.75 - $24/hr

Process a substantial monthly volume of invoices with speed and precision using invoice intake tools and accounting systems. * Direct invoices with missing information, pricing issues, or other ...

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All JobsIntake Associate JobsIntake Associate Jobs in Raleigh, NC

Intake Associate information

See Raleigh, NC salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake associate in Raleigh, NC is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.30 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Raleigh, NC?

The most popular types of Intake jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Intake Associate jobs?

Cities near Raleigh, NC with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,735 per year, or $25.4 per hour.

Income Maintenance Caseworker II-Children Medicaid

Harnett County

Lillington, NC • On-site

$44K/yr

Full-time

Re-posted 29 days ago

Job description

POSITION SUMMARY Job Description Summary: Employees in this position are responsible for determining applicants' eligibility for the FCMA program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned. **We will consider applicants in a Work Against status who may need up to one (1) year of Income Maintenance experience to be fully qualified.

An employee in a work against status will have a starting salary of $40,457 Grade 17 and move to $44,604 Grade 19 upon completion.** DUTIES AND RESPONSIBILITIES Responsibilities and Duties: 1. Intake & Applications (60% of the time) Work involves functions such as intake, review and process of the FCMA application to determine initial eligibility. In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial and employment

Employees are involved in processing clients' information through the verification of all documents obtained during intake. The employees' responsibility for determining the clients' continued eligibility for FCMA will depend upon the function performed. Work other duties as assigned FCMA IM Supervisor.

2. Organizing (20% of the time) Employees balance workloads within FCMA unit and coordinate overall workflow. Work requires employees to develop procedures and to make minor organizational changes and recommend other changes to improve efficiency.

3. Guidelines (20% of the time) Employees refer to the FCMA manuals in performing all functions required to complete the eligibility determination process. Guidelines are subject to periodic and frequent changes.

Employees also utilize agency procedural guides in accomplishing the work. Correspondence and memoranda from State regulatory agencies are also used in interpreting policy directives. MINIMUM QUALIFICATIONS Knowledge, Skills, and Abilities: Good mathematical reasoning and computational skills.

Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant.

Education/Certification: Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. SUPPLEMENTAL INFORMATION Work Environment/Location/Physical Demands: Employees are periodically subject to working with agitated clients, and are frequently subject to heavy workloads, and compressed time frames. Clients may at times be verbally abusive due to their extreme situations or their emotions, but generally physical harm is unlikely on an ongoing basis.

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