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Intake Associate Jobs in Oregon (NOW HIRING)

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Intake Associate information

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$14

$27

$42

How much do intake associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intake associate in Oregon is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $34.04 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Oregon?

The most popular types of Intake jobs in Oregon are:

What cities in Oregon are hiring for Intake Associate jobs?

Cities in Oregon with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,361 per year, or $27.6 per hour.

Remote, Clinical Intake Therapist (Oregon)

Charlie Health

Portland, OR • Remote

$55K - $67K/yr

Full-time, Part-time

Re-posted 21 days ago

Key responsibilities

  • Meet with clients upon admission, build rapport, and complete biopsychosocial assessments.

  • Determine appropriateness for virtual intensive outpatient program (IOP) and assign treatment team members and group schedules.

  • Interface with admissions, verification of benefits, utilization review, and clinical teams to facilitate intake and collaborate with referral sources.

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

 Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Charlie Health is looking for a dynamic individual to serve as Clinical Intake Therapist. The Clinical Intake Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs.

We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.

Responsibilities
  • Looking to cover the following shifts to meet the schedules and needs of our clients:
    • Mornings and Afternoons - Must be available 7:30am - 3:30pm PT or 9:30am - 5:50pm PT
    • Afternoons and Evenings - Must be available 10am - 6pm PT or 12pm - 8pm PT
    • Weekends encouraged
    • Will consider alternative availability on individual basis
  • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
  • Present programming information in a thorough and supportive manner to help clients gain access to care
  • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns 
  • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care 
  • Construct provisional mental health diagnoses utilizing DSM-V criteria 
  • Document client information in accordance with regulatory standards using electronic medical record  
  • Assign treatment team members and group schedules while informing staff of new admissions
  • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake  
  • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
  • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care
Requirements
  • An independent license is preferred, but we're happy to work with associate-level clinicians who are eager to grow and work toward full licensure.
  • Licenses accepted: LCSW, LPC, LMFT or LMSW, RPCA, LMFTA
  • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred
  • Experience completing behavioral health assessments and admissions preferred
  • Work authorized in the United States and native or bilingual English proficiency
  • Strong communication and interpersonal skills
  • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis

The expected base pay for this role will be between $55,000 and $67,500 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

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