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Intake Assistant Jobs in Riverside, CA (NOW HIRING)

unicare

Back Office - Medical Assistant I

Corona, CA · On-site

$19 - $24/hr

Provide back-up support for the medical assistant team, which includes all functions of a medical assistant. * Assist with intake process, including collecting patient histories, conducting ...

Corona Post Acute

CNA

Corona, CA · On-site

$20.60 - $22/hr

... intake of food and liquidsAssisting residents with their daily grooming and hygienic needs ... a Certified Nursing Assistant or completion of a Certified Nursing Assistant training ...

unicare

Back Office - Medical Assistant I- BH-

Fontana, CA · On-site

$18.75 - $23.75/hr

Provide back-up support for the medical assistant team, which includes all functions of a medical assistant. * Assist with intake process, including collecting patient histories, conducting ...

unicare

Back Office - Medical Assistant I- BH-

Fontana, CA · On-site

$18.75 - $23.75/hr

Provide back-up support for the medical assistant team, which includes all functions of a medical assistant. * Assist with intake process, including collecting patient histories, conducting ...

Corona Post Acute

CNA

Corona, CA

Able to work nights CNA Perks: * Generous Bonuses * Growth Opportunities - DOUBLE your salary ... Feeding residents and accounting for their daily intake of food and liquids * Assisting residents ...

Corona Post Acute

CNA

Corona, CA · On-site

$20.60 - $22/hr

Able to work nights CNA Perks: * Generous Bonuses * Growth Opportunities - DOUBLE your salary ... Feeding residents and accounting for their daily intake of food and liquids * Assisting residents ...

Med Surg

Patient Care Assistant

Anaheim, CA · On-site

$17 - $23.25/hr

Patient Care Assistant Under the direct supervision of a licensed nurse, this position assists the ... intake and output, and pain. * Transports patients, equipment and supplies. * Assists in the ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Riverside, CA

Intake Assistant information

See Riverside, CA salary details

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How much do intake assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intake assistant in Riverside, CA is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $24.33 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Riverside, CA?

The most popular types of Intake jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Intake Assistant jobs?

Cities near Riverside, CA with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,613 per year, or $20.5 per hour.

Back Office - Medical Assistant I

Unicare Health, LLC

Corona, CA • On-site

$25 - $30/hr

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

Job Summary
The Medical Assistant I provides administrative and clinical support in mental health or behavioral health settings. This role involves assisting healthcare providers in delivering patient care, managing records, and ensuring a supportive environment for patients.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
  • Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
  • Assist with intake process, including collecting patient histories, conducting assessments and documenting vital signs.
  • Conduct financial screening, and set-up for patient visits.
  • Provide interpretation services for patients and medical staff, ensuring clear communication for behavioral health discussions, particularly for non-English-speaking patients.
  • Assist with translating health-related documents, when necessary, especially behavioral health intake forms, informed consents, and treatment plans.
  • Administer standardized mental health screening tools (e.g., PHQ-9, GAD-7) under the supervision of providers to assess mood, anxiety, and other behavioral health concerns.
  • Document and track behavioral health referrals, ensuring timely follow-up and coordination with behavioral health professionals.
  • Assist patients in completing mental health intake questionnaires, supporting the behavioral health assessment process.
  • Assist in monitoring patients undergoing behavioral health treatments, tracking progress and assisting with follow-up appointments as needed.
  • Provide guidance to patients on managing stress, coping strategies, and improving mental wellness as directed by the healthcare provider.
  • Be prepared to assist with crisis situations by offering initial support and coordinating rapid access to behavioral health professionals.
  • Assist in identifying potential high-risk patients and collaborate with providers for immediate intervention or crisis management.
  • Manage scheduling, maintain patient records, and handle billing and insurance processing.
  • Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
  • Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
  • Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
  • Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
  • Provide sick/vacation leave backup for other Behavioral Health Coordinators.
  • Assist with the training of behavioral coordinators, volunteer staff on health education, and laboratory.
  • Maintain electronics health records and ensuring accuracy in documentation
  • Assists with daily and monthly quality assurance reviews including emergency kit check off.
  • Record and maintain the refrigerator and freezer temperature logs.
  • Order VFC vaccines.

Non-Essential Functions
  • As directed by the Clinic Manager, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements
Adhere to dress code, appearance is neat and clean.Maintain current license, registrations and/or certifications.Maintain patient confidentiality at all times.Report to work on time and as scheduled as attendance and punctuality is necessary.Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Maintain regulatory requirements, including all state, federal and local regulations.Represent the organization in a positive and professional manner at all times. Comply with all organizational policies and standards regarding ethical business practices. Communicate the mission, ethics and goals of the organization.Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Ability to conduct behavioral health screenings and understand mental health issues such as depression, anxiety, and stress.Competence in identifying behavioral health crises and understanding crisis management protocols.
  • Familiarity with mental health resources and community support programs.

Must have reliable transportation.
Qualifications
  • High school diploma, or GED required.
  • Completion of medical assistant training program required.
  • Phlebotomy certification a plus.
  • Previous experience in a healthcare setting in mental or behavioral health.
  • Bilingual in English/Spanish required.
  • One (1) to three (3) years Behavioral Health Experience preferred.

Knowledge, Skills, and Abilities
  • Excellent people skills, with an ability to partner with a dynamic leadership team.
  • Possess personal qualities of integrity, credibility, and commitment to corporate mission.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
  • Maintain current knowledge of policies and procedures as they relate to safe work practices.
  • Follow all safety procedures and report unsafe conditions.
  • Ability to work with a diverse population.
  • Willing to work flexible hours, including evenings.
  • Must be self-directed and work productively with minimal supervision.
  • Ability to work effectively as a member of an interdisciplinary team.
  • Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook.
  • Knowledge of Electronic Health Records.
  • Perform phlebotomy and basic laboratory duties.
  • Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
  • Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.

Physical Requirements and Environmental Conditions
  • Prolonged periods of sitting and working on a computer.
  • Pushing and pulling objects up to 25 lbs.
  • Frequent wrist, hand, and finger dexterity to perform fine motor function.
  • Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
  • Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the position.

Working Conditions
  • Non-Ionizing Radiation (microwaves)
  • Hazardous Exposure (chemical [E.G. Latex] and infectious)
  • Interaction with patients who may present challenging behaviors or emotional distress.

Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
  • You will need to travel to other clinic locations as needed for cross coverage support.

Our Mission
The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.

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