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Intake Assistant Jobs in Riverside, CA (NOW HIRING)

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

Perform or assist with any operations, as required to maintain workflow and to meet business needs ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

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We are seeking a driven and bilingual Lead Conversion Specialist - Intake to join our team in Riverside. This role sits at the intersection of sales and client advocacy, serving as the first point of ...

Dental insurance MOET Law Group is seeking a reliable and detail-oriented Legal Assistant to ... This position plays a key role in daily firm operations by assisting with client intake ...

Provide back-up support for the medical assistant team, which includes all functions of a medical assistant. * Assist with intake process, including collecting patient histories, conducting ...

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Intake Assistant information

See Riverside, CA salary details

$9

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$29

How much do intake assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for intake assistant in Riverside, CA is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What are some common challenges Intake Assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are Intake Assistants?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Riverside, CA? The most popular types of Intake jobs in Riverside, CA are:
What are popular job titles related to Intake Assistant jobs in Riverside, CA? For Intake Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Intake Assistant jobs in Riverside, CA look for? The top searched job categories for Intake Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Intake Assistant jobs? Cities near Riverside, CA with the most Intake Assistant job openings:
Infographic showing various Intake Assistant job openings in Riverside, CA as of May 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $42,613 per year, or $20.5 per hour.

$19 - $21.75/hr

Other

Posted 24 days ago


Job description

Position Overview:

Support patient engagement and intake activities for a specialty pharmacy by assisting with inbound patient inquiries, coordinating onboarding, and facilitating communication between patients, providers, and internal teams. This role focuses on ensuring a smooth patient experience from initial contact through intake and therapy start, while supporting basic digital outreach and communication efforts.


Key Responsibilities:

  • Assist in executing patient communication efforts (e.g., email, SMS, reminders) to support engagement and adherence.
  • Support patient engagement programs such as onboarding, adherence reminders, and refill communications.
  • Maintain accurate patient records and communication logs within CRM or intake systems.
  • Assist with maintaining and updating patient-facing communication templates and materials.
  • Serve as a point of contact for inbound patient inquiries from digital and referral sources.
  • Communicate with patients to gather initial information and assist with intake steps, including insurance information and coordination of required documentation.
  • Coordinate with intake, pharmacy, and clinical teams to ensure timely processing of patient referrals and therapy initiation.
  • Work closely with internal teams to support patient onboarding and continuity of care.
  • Ensure all patient interactions and documentation comply with HIPAA and company policies.
  • Track basic activity metrics such as patient inquiries, intake progress, and follow-ups.
  • Provide general administrative and operational support related to patient engagement and intake.

Plus – may perform other duties as assigned.


Education:

  • Bachelor’s degree in a healthcare-related field OR equivalent work experience preferred.
  • Pharmacy Technician certification, healthcare intake experience, or similar background strongly preferred.

Experience:

  • 1–3 years of experience in a healthcare, pharmacy, patient intake, or customer service role preferred.
  • Experience handling patient communication, intake processes, or coordination of care is highly preferred.
  • Familiarity with healthcare environments, insurance verification, or prior authorizations is a plus.
  • Working knowledge of HIPAA and patient privacy standards preferred.
  • Strong communication skills and ability to interact with patients in a professional and empathetic manner.
  • Experience using CRM systems, EMRs, or similar tools preferred.

Working Conditions:

  • This is a full-time position in a professional office environment.
  • The role requires prolonged periods of sitting, frequent use of a computer and other standard office equipment, and occasional lifting of up to 20 pounds.
  • Regular attendance and punctuality are essential.
  • Some evening or weekend work may be required based on business needs.