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Intake Assistant Jobs in Tennessee (NOW HIRING)

Montgomerytn

Animal Intake Associate

Clarksville, TN · On-site

$16.53/hr

This position is responsible for intake coordination of stray and owner surrendered animals of ... greet and assist visitors. Use and normal maintenance of office machines, (copier, computer ...

New

VieMed

Intake Specialist I

Jackson, TN

$16.75 - $22.50/hr

Reports all concerns or issues directly to Intake Manager or Intake Supervisor * Other ... assist with notetaking, transcription, scheduling, candidate evaluation support, and other ...

Aldridge Pite LLP

Intake Processor

Chattanooga, TN · On-site

$16.25 - $21.50/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... * Assist with additional projects as needed Job Requirements * High school diploma * Prior ...

Aldridge Pite

Intake Processor

Chattanooga, TN · On-site

$16.25 - $21.50/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... Assist with additional projects as needed Job Requirements • High school diploma • Prior ...

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How much do intake assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for intake assistant in Tennessee is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.
What are the most commonly searched types of Intake jobs in Tennessee? The most popular types of Intake jobs in Tennessee are:
Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $37,072 per year, or $17.8 per hour.

Intake Specialist II

TwelveStone Health Partners

Murfreesboro, TN • On-site

$16 - $21.50/hr

Full-time

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
Who We Are
TwelveStone Health Partners is focused on the medication needs of patients with chronic, complex and rare conditions. For more than 35 years, TwelveStone Health has been dedicated to finding new ways to deliver care designed around the patient. Chronic conditions include Multiple Sclerosis, NMOSD, Myasthenia Gravis, CIDP, ITP, Migraine Prevention, Crohn's Disease, Ulcerative Colitis, Plaque Psoriasis, Alpha 1 Antitrypsin Deficiency, Primary Immunodeficiency, hATTR Amyloidosis, Thyroid Eye Disease, and many others.
For patients, we provide access to the most advanced medications, along with the personal and financial support patients need to live with chronic conditions. For providers, we simplify treatment for complex conditions by eliminating the administrative and clinical burdens placed on your practice when patients need innovative specialty medications.
TwelveStone Health Partners supports the transition from acute to post-acute care environments and the journey from sickness to health. We are currently licensed in 50 states.
Summary:
We currently have an opening for our Intake Specialist II position in the Murfreesboro area. This position collaborates with various referral sources and other departments on initial patient admissions. Obtains information and documentation to process referrals and meet insurance requirements for successful authorizing, dispensing and billing of patient's medications and care. Communicates with patients on referral process, expenses and patient questions. Understands and reviews medical policies specific to Insurance/Policies, understands and reviews contracting for insurances.
Essential Duties & Responsibilities:
  • Manage email, fax and web portals for new referrals, answer incoming calls regarding referrals and work closely with other departments to complete referrals. Verify insurance coverage to determine patient OOP, obtain documentation to ensure the product(s) are being ordered meet(s) insurance requirements, coordinate with authorization counterparts to ensure all information required by insurance is successfully authorized, dispense and bill medication. Capture all relevant information in internal systems.
  • Arrange nursing as needed for patients with a variety of nursing agencies, based on insurance and patient need and assist in negotiating nursing rates with nursing agencies if subcontracting is needed due to insurance company requirements.
  • Other duties as assigned.

Requirements
Education: High School Diploma or GED required. Current, unrestricted Pharmacy Technician (PT) license in the state of practice and Pharmacy Technician certification (CPhT) or professional license (LPN, Medical Assistant, etc.) preferred.
Experience: One to two years of related intake or medical office experience required. IV/Specialty Pharmacy Experience (preferred). Knowledge of HCPC coding, medical/pharmacy terminology and ICD-10 codes preferred. Medical ERM and/or other medical software knowledge required.
Functional Competencies: Attention to detail, critical thinking, problem solving, approachable, phone etiquette, dependable, verbal and written communication, teamwork, cooperation, collaboration.

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