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Insurance Verification Manager Jobs in Ohio (NOW HIRING)

Eye Care Partners

Also obtains the appropriate Pre-Authorization and Referral information, including verification of ... Nothing in this restricts management right to assign or reassign duties and responsibilities to ...

Eye Care Partners

Also obtains the appropriate Pre-Authorization and Referral information, including verification of ... Nothing in this restricts management right to assign or reassign duties and responsibilities to ...

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All JobsInsurance Verification JobsInsurance Verification Manager JobsInsurance Verification Manager Jobs in Ohio

Insurance Verification Manager information

See Ohio salary details

$35.7K

$78.7K

$116.5K

How much do insurance verification manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance verification manager in Ohio is $78,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $94,100.00 per year, depending on experience, location, and employer.

What does an insurance verification manager do?

An Insurance Verification Manager oversees the process of verifying patients' insurance coverage and benefits prior to medical services being rendered. They manage a team responsible for confirming insurance eligibility, obtaining pre-authorizations, and ensuring accurate billing information. Their work helps prevent claim denials, reduces financial risk for healthcare providers, and ensures a smooth experience for patients. This role requires strong attention to detail, knowledge of insurance policies, and leadership skills.

What are the key skills and qualifications needed to thrive as an insurance verification manager?

To thrive as an Insurance Verification Manager, you need expertise in insurance policies, benefits verification, and healthcare billing, often supported by a bachelor's degree in a related field and experience in medical administration. Familiarity with insurance verification software, EHR systems, and claims management platforms is typically required. Strong leadership, attention to detail, and effective communication skills help you manage teams and resolve complex verification issues. These competencies ensure accurate patient billing, reduce claim denials, and support efficient revenue cycle operations in healthcare organizations.

What are some common challenges an insurance verification manager faces, and how can they effectively address them?

Insurance Verification Managers often encounter challenges such as navigating frequently changing insurance policies, managing high volumes of verification requests, and ensuring accurate communication between patients, providers, and insurance companies. Staying updated on policy changes and developing standardized procedures can help streamline the verification process. Additionally, fostering strong relationships with both internal teams and external contacts is essential for quickly resolving discrepancies and ensuring timely patient care.

What is the difference between Insurance Verification Manager vs Insurance Verification Specialist?

AspectInsurance Verification ManagerInsurance Verification Specialist
CredentialsHigh school diploma; often some healthcare or insurance certificationsHigh school diploma; certifications may enhance prospects
Work EnvironmentSupervisory role overseeing verification teams in healthcare settingsPerforming verification tasks within healthcare or insurance offices
Employer & Industry UsageHospitals, clinics, insurance companiesHospitals, clinics, insurance providers
Primary ResponsibilitiesManaging verification processes, team oversight, ensuring accuracyVerifying insurance coverage, data entry, contacting insurers

The main difference is that the Insurance Verification Manager oversees verification teams and processes, while the Insurance Verification Specialist focuses on executing verification tasks. The manager has more supervisory responsibilities, whereas the specialist handles day-to-day verification activities.

What are the most commonly searched types of Insurance Verification jobs in Ohio?

The most popular types of Insurance Verification jobs in Ohio are:

What are popular job titles related to Insurance Verification Manager jobs in Ohio?

For Insurance Verification Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Manager jobs in Ohio look for?

The top searched job categories for Insurance Verification Manager jobs in Ohio are:

What cities in Ohio are hiring for Insurance Verification Manager jobs?

Cities in Ohio with the most Insurance Verification Manager job openings:

Insurance Verification Manager jobs near you
Infographic showing various Insurance Verification Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $78,716 per year, or $37.8 per hour.

Call Center Verification Specialist

Equitas Health

Columbus, OH • On-site

$20.43 - $24.52/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Equitas Health rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

ORGANIZATION INFORMATION:
Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
HOURLY RATE: $20.43-$ 24.52
BENEFITS:
  • PTO
  • Vision
  • Dental
  • Health
  • 401k
  • Sick time
  • Paid Holidays

POSITION SUMMARY:Reporting to the Shared Service Manager, the Verification Specialist is a member of the Call Center team and is responsible for completing pre-service patient registration, insurance verification, and other requests before scheduled appointments. This role works closely with scheduling staff through warm call transfers to ensure a seamless patient experience. Key responsibilities include maintaining accurate patient demographic and insurance information, verifying eligibility and benefits, and other various tasks to ensure efficient patient service. Through timely, patient-focused communication, this position supports service quality, operational efficiency, and revenue cycle performance.
ESSENTIAL JOB FUNCTIONS:Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits. This role is responsible for collecting and accurately entering patient demographic and insurance information. The specialist verifies insurance eligibility and benefits using available systems to confirm coverage before the patient visits. Also, conducts basic eligibility screenings by gathering required information and/or documentation for potential assistance referrals. In addition, this role requires providing excellent customer service, maintaining accurate documentation, and meeting established productivity and quality standards.
MAJOR AREAS OF RESPONSIBILITIES:
  • Receive warm transfers from scheduling team members within the Call Center
  • Manage inbound and outbound calls related to pre-registration activities
  • Maintain adherence to Call Center performance standards, including call handling time, availability, and quality metrics
  • Utilize call scripts and workflows to ensure consistency and compliance
  • Conduct pre-registration for scheduled patients during live calls or via outbound outreach
  • Accurately collect and verify patient demographic information
  • Update patient records in the electronic health record (EHR) system in real time

  • Obtain and document complete insurance information, including primary and secondary coverage
  • Verify eligibility and benefits using payer portals, clearinghouses, or EHR tools
  • Identify and document copayments, deductibles, and coverage limitations
  • Escalate complex or unresolved insurance issues to appropriate resources
  • Review assigned workqueue(s) daily to ensure timely completion

  • Coordinate referrals regarding financial assistance programs, payment expectations, and next steps to financial counseling, when appropriate
  • Deliver a high level of customer service in a fast-paced Call Center environment
  • Communicate clearly, professionally, and empathetically with patients
  • Ensure compliance with HIPAA and patient confidentiality standards
  • Ensure all required documentation is complete, accurate, and entered in a timely manner
  • Follow standardized operating procedures, workflows, and scripting
  • Participate in educational training/activities and attend all staff meetings
  • Perform other duties for Call Center Department including patient collection
  • Other duties as assigned

EDUCATION/LICENSURE:
  • High school diploma or GED is required.

Knowledge, Skills, Abilities and other Qualifications:
  • 2-3 + years' experience with healthcare insurance plans, eligibility and benefits (Commercial, Medicare, Medicaid) required.
  • Experience with EPIC or other Electronic Health Record preferred.
  • Understanding of HIPAA compliance
  • Strong customer service skills, particularly in a Call Center or high-volume phone environment
  • Ability to manage multiple systems while on live calls
  • Excellent verbal communication and active listening skills
  • Strong attention to detail and accuracy
  • Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
  • Work well under pressure and possess the ability to be flexible.
  • Must be able to establish and maintain professional, productive and courteous interactions with employees that promote positive teamwork, as well as with constituents of the organization. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others, and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.
  • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
  • Ability to maintain confidentiality.
  • Regular and predictable attendance is required.
  • Must have reliable transportation and valid driver's license.
  • Ability to meet performance expectations in a metric driven environment

OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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