1

Insurance Verification Associate Jobs in Ohio (NOW HIRING)

Varies - typically 7:30/8am - 5:30/6pm) The Rehab Associate supports the rehab department by managing patient registration, scheduling, insurance verification, authorizations, and financial ...

Varies - typically 7:30/8am - 5:30/6pm) The Rehab Associate supports the rehab department by managing patient registration, scheduling, insurance verification, authorizations, and financial ...

next page

Showing results 1-20

Insurance Verification Associate information

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in Ohio?

The most popular types of Insurance Verification jobs in Ohio are:

What are popular job titles related to Insurance Verification Associate jobs in Ohio?

For Insurance Verification Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Associate jobs in Ohio look for?

The top searched job categories for Insurance Verification Associate jobs in Ohio are:

What cities in Ohio are hiring for Insurance Verification Associate jobs?

Cities in Ohio with the most Insurance Verification Associate job openings:

Infographic showing various Insurance Verification Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Insurance Verification Specialist

COMMUNITY SUPPORT SERVICES INC

Akron, OH โ€ข On-site

$19.19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

The Opportunity: We are seeking to hire an Insurance Verification Specialist to join our Finance Team. This individual is responsible for the verification of insurance eligibility, completing financial updates, registering new clients, obtaining appropriate releases and forms, and working as a liaison between finance, medical staff, and the lab.
What You'll Do:
  • Complete financial interviews yearly for each client. Obtain all relevant demographic and financial information for the client's record, including copies of: insurance card, income verification, and photo ID.
  • Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information.
  • Enroll clients in GOSH
  • Manage various reports weekly
  • Works closely with Case Workers and Receptionists to ensure required documentation is obtained in a timely manner.
  • Notifies client eligibility specialist with any change in insurance coverage for ACT clients or if the client has moved out of county.
  • Works as a liaison between finance, medical staff and the lab regarding insurance eligibility questions and/or issues.
  • Enrolling and scheduling new clients for Intake appointments.
  • Collects payments from clients as necessary.
  • Attends training related to payers, processes, and eligibility.
  • Performs other related duties as assigned.
  • This position is full-time (40 hours a week) working normal business hours.

About Us: For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We're Looking For:
  • Associate Degree or Equivalent experience/training required
  • Two years of experience with insurance verification strongly preferred.
  • Knowledge of insurance verification, with an understanding of Medicaid and Medicare.
  • A deeply held belief in CSS's recovery-centered mission.
  • Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.
  • Ability to multi-task efficiently and effectively.
  • Excellent organizational, attention to detail and communication skills.
  • Proficiency in Microsoft Outlook.
  • Skill in managing time and meeting deadlines.

What We Offer:
  • Working within in a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 15+ days of PTO annually
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Company's website: www.cssbh.org
Company's Facebook page: https://www.facebook.com/103601489691547/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.