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Insurance Sales Assistant Jobs in Springfield, MA

Harp Home Services

HVAC Sales Representative

Windsor, CT · On-site

$300K/yr

There is no cold calling; appointments are set for you by our skilled Sales Assistants. Since our ... insurance, paid vacation, paid holidays and 401(k) plan with employer match, but also the best ...

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Insurance Sales Assistant information

See Springfield, MA salary details

$27.9K

$45.5K

$64.3K

How much do insurance sales assistant jobs pay per year?

As of Jun 1, 2026, the average yearly pay for insurance sales assistant in Springfield, MA is $45,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $51,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Sales Assistant, and why are they important?

To thrive as an Insurance Sales Assistant, you need strong knowledge of insurance products, sales processes, and administrative support, often backed by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, quoting tools, and office productivity systems is typical. Exceptional organizational skills, attention to detail, and the ability to communicate effectively help you support sales agents and engage with clients. These abilities are crucial for maintaining accurate records, ensuring compliance, and providing quality service to drive business success.

What are some common challenges faced by Insurance Sales Assistants, and how can they be overcome?

Insurance Sales Assistants often encounter challenges such as managing a high volume of client inquiries, staying updated with frequently changing insurance products, and supporting agents with administrative tasks under tight deadlines. To overcome these challenges, strong organizational skills and effective communication are crucial. Leveraging customer relationship management (CRM) tools, participating in regular training sessions, and proactively collaborating with agents and underwriters can help Insurance Sales Assistants stay efficient and informed, ultimately contributing to a smoother workflow and better client service.

What does an Insurance Sales Assistant do?

An Insurance Sales Assistant provides administrative and customer support to insurance agents or brokers. Their responsibilities often include preparing quotes, processing policy paperwork, responding to client inquiries, and scheduling appointments. They help ensure that clients receive timely and accurate information about insurance products and services. By managing routine tasks, they allow insurance agents to focus on selling and building client relationships.

What is the difference between Insurance Sales Assistant vs Insurance Agent?

AspectInsurance Sales AssistantInsurance Agent
CredentialsMinimal licensing, often on-the-job trainingRequires licensing and certifications to sell policies
Work EnvironmentOffice-based, supporting agents and sales teamsClient-facing, conducting sales and consultations
Employer & Industry UsageInsurance companies, agencies, brokersIndependent or company-employed, selling insurance policies
Search & Comparison IntentUnderstanding support roles in insurance salesSeeking licensed professionals to purchase insurance

Insurance Sales Assistants primarily support insurance agents and have minimal licensing requirements, working mainly in office environments. Insurance Agents are licensed professionals who directly sell policies to clients, often working in the field. Both roles are integral to the insurance industry but differ in responsibilities and credentials.

What are the most commonly searched types of Insurance Sales jobs in Springfield, MA? The most popular types of Insurance Sales jobs in Springfield, MA are:
What are popular job titles related to Insurance Sales Assistant jobs in Springfield, MA? For Insurance Sales Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Sales Assistant jobs in Springfield, MA look for? The top searched job categories for Insurance Sales Assistant jobs in Springfield, MA are:
Insurance Sales Assistant jobs near you
Automotive Parts Advisor (Volvo)

Automotive Parts Advisor (Volvo)

Mitchell Volvo of Simsbury

Simsbury, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

In our 103th year, the Mitchell Auto Group operates six locations and is in need of an additional member of our Luxury Service Team at Mitchell Volvo Cars located in Simsbury Connecticut.

Excellent opportunity for one results driven individual that excels at customer service looking to represent one of the fastest growing brands.

We recruit talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast-paced environment.

What We Offer

  • Medical, Dental & Vision Insurance 
  • Basic Life Insurance 
  • 401K
  • Accident and Critical Illness Insurance

Responsibilities

  • Immediately acknowledge customers and assist them in procuring the needed parts and accessories.
  • Track lost sales.
  • Assist customers in carrying out their parts.
  • Offer to procure needed parts not in stock utilizing daily orders and/or critical orders.
  • Answer incoming phone calls within the third ring politely identifying the department and your name.
  • Prepare billing documentation utilizing ERA system.
  • Immediately acknowledge and assist the internal customers including but not limited to technicians, sales personnel and managers.
  • Fill orders from current stock and/or procure needed parts by sourcing from other dealers or from the manufacturer utilizing the daily orders or critical orders.
  • Discuss availability issues with your manager and other associated internal personnel.
  • Track lost sales.
  • Receive warranty return parts, tag them and await warranty internal processing.
  • Prepare billing documentation utilizing the ERA system.
  • Deliver parts to the technicians when warranted.
  • Maintain and provide a professional appearance and demeanor.
  • Ensure that the customer signs all charge sales.
  • When making tax-exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, ICC number and signature are obtained. Ensure that all tax-exempt customers are flagged with a Connecticut tax ID number and a resale certificate are on file.
  • Assist in receiving all orders and placing the stock in the appropriate/designated areas.
  • Prepare all shipments for UPS, FedEx, driver delivery etc.
  • Maintain parts department environment in such a fashion as to promote safety and cleanliness
  • Maintain proper training levels and certification as prescribed by our manufacturer and management
  • Track lost sales utilizing ERA system.

Qualifications

  • Automotive Service Excellence (ASE) Certifications
  • Workplace Hazardous Materials
  • Manufacturer Training
  • Valid Driver's License

Apply