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Insurance Operations Jobs in Virginia (NOW HIRING)

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75 - $38.75/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

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All JobsInsurance Operations JobsInsurance Operations Jobs in Virginia

Insurance Operations information

See Virginia salary details

$24.3K

$68.7K

$152.7K

How much do insurance operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for insurance operations in Virginia is $68,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,873.00 and $86,069.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Virginia? The most popular types of Insurance Operations jobs in Virginia are:
What are popular job titles related to Insurance Operations jobs in Virginia? For Insurance Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Virginia look for? The top searched job categories for Insurance Operations jobs in Virginia are:
What cities in Virginia are hiring for Insurance Operations jobs? Cities in Virginia with the most Insurance Operations job openings:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Virginia as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $68,709 per year, or $33 per hour.
Insurance Renewal Specialist

Insurance Renewal Specialist

HomeServices Lending

Fredericksburg, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

#Indeed
Responsible for reviewing client's renewals, looking into premium increases, identifying any gaps in coverage or coverage errors or omissions, and remarketing accounts as needed.
Job Duties and Responsibilities (Essential Job Functions)
Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
  1. Review and compare client's current policies with their renewal policies and investigate the reason for any major increases in premium. (30-40%)
  2. Advise client's regarding insurance coverages and risk management issues. Identify any additional insurance needs, gaps in coverage or possible incorrect/outdated information. (20-30%)
  3. Requote client's policies as needed or as requested. Send applications/cancelation forms, issue new policies and enter information into the agency management system as needed. (20-30%)
  4. Stay up to date on carriers' policies, packages, coverages, discounts and underwriting guidelines. (5-10%)
  5. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claims and/or any Department of Insurance or related complaints to VP, Insurance Operations and CEO. (0-5%)
  6. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations
  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications
Education:
  • Minimum of high school diploma or the equivalent.

Experience:
  • 2+ years in personal lines customer service.

Knowledge and Skills:
  • Working knowledge of insurance agency operations, coverages, rates, markets, and applicable insurance laws/codes.
  • Thorough knowledge of all personal lines insurance products.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills.
  • Proven automation, time management, and organizational skills.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
  • Current state personal lines insurance agent/broker license.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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