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Insurance Operations Jobs in Arizona (NOW HIRING)

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Operations Manager

Phoenix, AZ · On-site

$26.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

New

You'll join a high-impact Insurance and Operations team and partner closely with Business Banking to deliver a digital, data- and artificial intelligence-enabled model with strong human support. You ...

Director, Process Improvement

Tempe, AZ · Hybrid

$162K - $213K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Showing results 21-40

Insurance Operations information

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Arizona?

The most popular types of Insurance Operations jobs in Arizona are:

What are popular job titles related to Insurance Operations jobs in Arizona?

For Insurance Operations jobs in Arizona, the most frequently searched job titles are:

Infographic showing various Insurance Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Director, Process Improvement Member Programs | Tempe, Arizona, United States

Oscar Health Insurance

Tempe, AZ • On-site

$162.45 - $213.22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

260th of 311 rated insurance


Job description

Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the Role

You will lead a team in implementing process improvement opportunities while ensuring we remain compliant and meet our contractual goals. You will develop and implement an operating plan for improving efficiency, scaling operations and ensuring the achievement of departmental performance metrics and goals. You will lead and execute key strategic initiatives that not only optimize workflows but also allow Oscar to stay competitive in the market.

You will report into the SVP, Insurance Operations.

Pay Transparency

The base pay for this role is: $162,453 - $213,220 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Full‑time employees are eligible for benefits including medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Work Location

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in‑office work per week. Thursdays are a required in‑office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI‑Hybrid

Responsibilities
  • Lead, coach and develop a high‑performing team of managers and their reports
  • Provide structure and support for your team, allowing them to keep their focus on delivering key initiatives
  • Develop and continuously improve foundational processes
  • Ensure operational compliance with all relevant regulatory/ accreditation agencies and meets contractual requirements
  • Lead team to surface data, process, and technology issues through proactive identification, measurement, and monitoring of operations; partner cross‑functionally to develop end‑to‑end strategy that leverages these insights to scale
  • Manage, develop and maintain relationships cross‑functionally to drive multi‑department collaboration to drive results for strategic initiatives
  • Own team vision and strategy including quarterly vital setting and multi‑year roadmap
  • Other duties as assigned
Requirements
  • Bachelor's Degree in related field or 4+ years of commensurate experience
  • 10+ years experience in healthcare strategy and operations, and or related field
  • 6+ years of leadership experience
  • 2+ years of experience in program management and/or process design or implementation
  • Health Insurance, or Management Consulting experience with a focus on healthcare
  • Financial modeling experience

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination‑free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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