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Insurance Operations Jobs in Arizona (NOW HIRING)

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This position focuses on supporting various insurance operations primarily involving auto, property and casualty, health, and life insurance products. The role offers opportunities for growth through ...

Operations Manager

Phoenix, AZ · On-site

$26.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Operations Manager

Surprise, AZ · On-site

$26.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Operations Manager

Phoenix, AZ · On-site

$26.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Manager, Care Operations

Phoenix, AZ · Remote

$120K - $140K/yr

Deep knowledge of HIPAA, data privacy requirements, and healthcare insurance operations * Flexible ... with scheduling, including availability for evening or weekend oversight when required * Proven ...

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Insurance Operations information

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Arizona? The most popular types of Insurance Operations jobs in Arizona are:
What are popular job titles related to Insurance Operations jobs in Arizona? For Insurance Operations jobs in Arizona, the most frequently searched job titles are:
Infographic showing various Insurance Operations job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Insurance Team Member

Insurance Team Member

American Family Insurance

Mesa, AZ • On-site

Full-time

Posted 27 days ago

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American Family Insurance rating

7.6

Company rating: 7.6 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

188th of 277 rated insurance


Job description

The Insurance Team Member plays a critical role within a small, collaborative team structured with specialized sub-teams and hierarchical layers. This position focuses on supporting various insurance operations primarily involving auto, property and casualty, health, and life insurance products. The role offers opportunities for growth through specialist certifications and requires strong skills in policy administration and customer service without travel obligations.

Responsibilities

  • Administer insurance policies accurately and efficiently
  • Deliver exceptional customer service and handle client communications
  • Prepare and maintain detailed documentation and records
  • Perform accurate data entry and maintain database integrity
  • Collaborate effectively within specialized sub-teams

Preferred Qualifications

  • 1+ years experience in insurance operations(must be licensed in P&C or L&H)
  • High School Diploma or equivalent
  • Knowledge of property and casualty, life and health insurance policies
  • Strong customer service and communication skills
  • Proficiency in data entry and Microsoft Office applications
  • Understanding of risk management and compliance standards
  • Attention to detail and accuracy in documentation

Company Description

1+ year of insurance experience

What American Family Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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