ZipRecruiter

Log In

1

Insurance Operations Manager Jobs in Baltimore, MD

Jetson Home

Field Operations Manager

Columbia, MD

$110K - $115K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson Health Insurance premium 85 ...

Walgreens

Pharmacy Operations Manager

Windsor Mill, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Jetson Home

Field Operations Manager

Columbia, MD · On-site

$110K - $115K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson Health Insurance premium 85 ...

Jetson Home

Field Operations Manager

Columbia, MD · On-site

$110K - $115K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson Health Insurance premium 85 ...

Walgreens

Pharmacy Operations Manager

Glen Burnie, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Windsor Mill, MD · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Yukon Technology

Regional Operations Manager

Baltimore, MD · Remote

$150K - $180K/yr

The Regional Manager - will be responsible for overseeing and driving the operational success of ... Health, Dental and Vision Insurance. * 401(k) Retirement Program: Company matches up to 4%. Safety:

Target

Sr Operations Manager

Upper Marlboro, MD

$95K - $171K/yr

... insurance and more, to help you and your family take care of your whole selves.Other benefits for ... A Senior Operations Manager role entails leading with a focus on safety, continuous improvement ...

next page

Showing results 1-20

All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Baltimore, MD

Insurance Operations Manager information

See Baltimore, MD salary details

$30.8K

$63.1K

$117.7K

How much do insurance operations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for insurance operations manager in Baltimore, MD is $63,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What are the most commonly searched types of Insurance Operations jobs in Baltimore, MD? The most popular types of Insurance Operations jobs in Baltimore, MD are:
What are popular job titles related to Insurance Operations Manager jobs in Baltimore, MD? For Insurance Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Insurance Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Operations Manager jobs? Cities near Baltimore, MD with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Baltimore, MD as of June 2026, with employment types broken down into 64% Full Time, 28% Part Time, and 8% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,052 per year, or $30.3 per hour.

Field Operations Manager

Jetson Home

Columbia, MD

$110K - $115K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

 
The Opportunity:

We are looking for an extremely motivated and passionate HVAC professional with field operations management who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. This marks our expansion in the Maryland market. The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully supported and equipped to perform their work safely, efficiently, and to the highest quality standards. This role bridges field operations and leadership, with a focus on readiness, resource allocation, and real-time problem-solving to drive team success. As we continue to iterate the processes and procedures that ensure the highest installation quality and efficiency, this role will play an integral role by contributing to the knowledge base.

What You Will Do:
  • Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
  • Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
  • Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
  • Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
  • Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
  • Conduct pre-installation walkthroughs to ensure all project parameters
  • Maintain an up-to-date understanding of the staffing needs based relevant business inputs.
  • Train and mentor field technicians to improve workmanship, efficiency, and customer service.
  • Review completed installations to ensure quality standards and customer expectations are met or exceeded.
  • Support warranty and rework investigations and help implement corrective action plans.
  • Provide performance feedback and assist with evaluations of field team members.
  • Collaborate with senior leadership to develop and refine operational procedures and best practices.
What You Bring:
  • Proven experience as an HVAC install team member and team lead.
  • MHIC licence (required)
  • HVAC NATE and Section 608 certification preferred.
  • 5+ years in a management role, overseeing field teams.
  • Strong knowledge of HVAC systems including heat pumps.
  • Ability to lead, coach, and motivate field personnel.
  • Ability to read blueprints and schematics.
  • Familiarity with building codes and regulations.
  • Excellent English communications and customer service skills.
  • Proficiency with scheduling software, mobile work apps, field management tools and general business tools expertise.
  • Valid driver's license and clean driving record.
  • Excellent problem-solving and organizational skills.
  • Follows OSHA Electrical Standard
  • Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard

Job Type: Full-time, Permanent

Pay: $110,000 - $115,000 per annum

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Health Insurance premium 85% paid by Jetson

Education Support

Parental Leave Top Up

Tools Provided

Uniform Provided

Lunch Provided

401k program

Work Location: In person - Columbia, MD

Apply