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Insurance Operations Manager Jobs in Austin, TX (NOW HIRING)

Roofserv

Insurance Operations Coordinator

Austin, TX · Remote

We are seeking a detail-oriented and proactive Insurance Operations Coordinator to support our Direct Repair Program (DRP) and Managed Repair Program (MRP) operations by ensuring claims move ...

PDS Health

Operations Manager

Austin, TX · On-site

$24/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Austin, TX · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Austin, TX · On-site

$24/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Buildots

Operations Manager

Austin, TX · On-site +1

The Operations Manager - Capture Services is responsible for coordinating and optimizing the global ... Own all compliance and insurance processes including COIs, safety documentation, permits, and site ...

Pella Corporation

Operations Manager

Austin, TX · On-site

Company paid life insurance * Company paid short/long term disability insurance * 401k with company match * Vacation time * 9 Paid holidays * Direct deposit Responsibilities Operations Manager ...

CookUnity

Operations Manager

Austin, TX · On-site

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Health Insurance coverage * PTO policy and paid sick days * We grow, you grow: Stock Options Plan ...

Pella Corporation

Operations Manager

Austin, TX

Company paid life insurance * Company paid short/long term disability insurance * 401k with company ... Operations Manager Responsibilities/Accountabilities includes the following but not limited to:

Pella Corporation

Operations Manager

Austin, TX · On-site

Company paid life insurance * Company paid short/long term disability insurance * 401k with company ... Operations Manager Responsibilities/Accountabilities includes the following but not limited to:

CookUnity

Operations Manager

Austin, TX · On-site

$80K - $88K/yr

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Health Insurance coverage * PTO policy and paid sick days * We grow, you grow: Stock Options Plan ...

CookUnity

Operations Manager

Austin, TX

$80K - $88K/yr

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Benefits * 🩺 Health Insurance coverage * ⛱ PTO policy and paid sick days * 📈 We grow, you ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Austin, TX

Insurance Operations Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do insurance operations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for insurance operations manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What are the most commonly searched types of Insurance Operations jobs in Austin, TX? The most popular types of Insurance Operations jobs in Austin, TX are:
What are popular job titles related to Insurance Operations Manager jobs in Austin, TX? For Insurance Operations Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Austin, TX look for? The top searched job categories for Insurance Operations Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Insurance Operations Manager jobs? Cities near Austin, TX with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Austin, TX as of June 2026, with employment types broken down into 61% Full Time, 31% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $62,898 per year, or $30.2 per hour.
Insurance Operations Coordinator

Insurance Operations Coordinator

Roofserv

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance

Insurance Operations Coordinator
Location: Austin, TX (Remote considered for exceptional candidates)
Reports To: VP of Strategic Partnerships
Alta Peak Holdings is a rapidly growing strategic holding company focused on acquiring and operating market-leading roofing and exterior home services businesses across the United States. We are seeking a detail-oriented and proactive Insurance Operations Coordinator to support our Direct Repair Program (DRP) and Managed Repair Program (MRP) operations by ensuring claims move efficiently from assignment through scheduling and first site visit.
This role serves as a critical communication and coordination hub between homeowners, insurance carriers, TPAs, and internal field teams. The ideal candidate thrives in a fast-paced environment, communicates professionally under pressure, and takes pride in operational accuracy and accountability.
Why Join Alta Peak Holdings?
  • Join a fast-growing platform transforming the home services industry through operational excellence and innovation.
  • Work alongside experienced operators and leadership teams in a collaborative, high-accountability culture.
  • Opportunity to make an immediate impact supporting strategic insurance and customer relationships.
  • Flexible work environment with remote consideration for exceptional candidates.
  • Be part of a company committed to continuous improvement, employee development, and exceptional customer experiences.
What Youll Do:
Claims Coordination & Scheduling
  • Receive and acknowledge inbound DRP/MRP assignments from carrier and TPA partners within required SLA windows.
  • Initiate homeowner contact within 4 hours of assignment acceptance.
  • Schedule first site visits and coordinate appointments with homeowners and field staff while meeting carrier-specific SLA requirements.
  • Relay scheduling confirmations, inspection updates, and claim-related information accurately and professionally.
Claim Documentation & Workflow Management
  • Maintain organized and up-to-date notes within XactAnalysis (XA) on all active claims.
  • Document all communication attempts with date, time, and phone number details while tagging TPA contacts appropriately.
  • Monitor claim workflows proactively to prevent SLA breaches or communication gaps.
  • Coordinate and track intake documentation including:
    • Direction to Pay forms
    • Work Authorization agreements
    • Required uploads and confirmations within XA
Escalation & Operational Support
  • Flag and escalate claims requiring adjuster or TPA intervention, including:
    • No-contact scenarios
    • Scope discrepancies
    • Coverage concerns
  • Collaborate closely with inspectors, estimators, and project managers to ensure smooth handoffs throughout the claim lifecycle.
  • Identify opportunities to improve workflows, scheduling efficiency, and overall customer and carrier experience.
  • Uphold Alta Peaks standards for accountability, operational excellence, and documentation accuracy.
What Were Looking For:
  • 2+ years of experience in customer support, scheduling coordination, insurance claims, or related operations roles.
  • Experience in roofing, restoration, construction, home services, or P&C insurance environments strongly preferred.
  • Familiarity with XactAnalysis (XA) or similar insurance claim management platforms preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple workflows and priorities simultaneously in a fast-paced environment.
  • Comfortable interacting professionally with homeowners, carriers, TPAs, and internal teams.
  • Proficiency with CRM systems, scheduling software, Microsoft Office, and operational platforms.
  • Self-starter mentality with strong ownership and follow-through.
  • High integrity and commitment to delivering accurate, timely information.
Compensation & Benefits:
  • Competitive cash compensation
  • Comprehensive healthcare benefits
  • Paid time off
  • 401(k) program
  • Flexible work environment with remote opportunities for exceptional candidates
About Alta Peak Holdings:
Alta Peak Holdings is a strategic holding company focused on building enduring businesses within the roofing and exterior home services industries. Backed by experienced investors and operators, Alta Peak partners with exceptional leadership teams to scale businesses through technology, operational excellence, and customer-first service. Across our portfolio, we are building a culture rooted in accountability, continuous improvement, teamwork, and execution.
Job Type: Full-time
Work Location: Austin, TX (Remote considered for exceptional candidates)