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Insurance Operations Manager Jobs in Leander, TX

Roofserv

Insurance Operations Coordinator

Austin, TX · Remote

We are seeking a detail-oriented and proactive Insurance Operations Coordinator to support our Direct Repair Program (DRP) and Managed Repair Program (MRP) operations by ensuring claims move ...

ThreePDS Inc.

Insurance Operations Support

Austin, TX · Hybrid

$24/hr

Create and manage non-Acord documents as assigned, including endorsement creation, uploads, and ... Tools utilized by Proof of Insurance Dept., including Basys, Wincert, Siebel, CSI, itools ...

PDS Health

Operations Manager

Austin, TX · On-site

$24/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Buildots

Operations Manager

Austin, TX

The Operations Manager - Capture Services is responsible for coordinating and optimizing the global ... Own all compliance and insurance processes including COIs, safety documentation, permits, and site ...

The Blue Collar Recruiter

Operations Manager

Austin, TX · On-site

$80K - $90K/yr

HVAC Operations Manager Overview We are seeking an experienced HVAC Operations Manager to lead our ... Benefits Health, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) Paid ...

loomis

Operations Manager

Austin, TX · On-site

... vault, and terminal operations through respective managers/supervisors. • Oversight and ... Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life ...

loomis

Operations Manager

Austin, TX · On-site

... vault, and terminal operations through respective managers/supervisors. • Oversight and ... Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life ...

loomis

Operations Manager

Austin, TX · On-site

... vault, and terminal operations through respective managers/supervisors. • Oversight and ... Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life ...

loomis

Operations Manager

Austin, TX · On-site

... vault, and terminal operations through respective managers/supervisors. • Oversight and ... Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life ...

loomis

Operations Manager

Austin, TX · On-site

... vault, and terminal operations through respective managers/supervisors. • Oversight and ... Insurance · Vision Insurance · 401(k) Plan · Basic Life Insurance Plan · Voluntary Life ...

Punch Bowl Social

Operations Manager

Austin, TX · On-site

As Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft ... Medical, dental and vision insurance * Health Savings Account option - including company HSA ...

Raising Cane's

Operations Manager

Lakeway, TX · On-site

$23/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

MTM Transit

Operations Manager

Austin, TX

$95K - $110K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time ...

MTM Transit

Operations Manager

Austin, TX · On-site

$95K - $110K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Leander, TX

Insurance Operations Manager information

See Leander, TX salary details

$29.6K

$60.6K

$113.2K

How much do insurance operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for insurance operations manager in Leander, TX is $60,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What job categories do people searching Insurance Operations Manager jobs in Leander, TX look for? The top searched job categories for Insurance Operations Manager jobs in Leander, TX are:
What cities near Leander, TX are hiring for Insurance Operations Manager jobs? Cities near Leander, TX with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Leander, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,633 per year, or $29.2 per hour.

Insurance Operations Coordinator

Roofserv

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance

Insurance Operations Coordinator
Location: Austin, TX (Remote considered for exceptional candidates)
Reports To: VP of Strategic Partnerships
Alta Peak Holdings is a rapidly growing strategic holding company focused on acquiring and operating market-leading roofing and exterior home services businesses across the United States. We are seeking a detail-oriented and proactive Insurance Operations Coordinator to support our Direct Repair Program (DRP) and Managed Repair Program (MRP) operations by ensuring claims move efficiently from assignment through scheduling and first site visit.
This role serves as a critical communication and coordination hub between homeowners, insurance carriers, TPAs, and internal field teams. The ideal candidate thrives in a fast-paced environment, communicates professionally under pressure, and takes pride in operational accuracy and accountability.
Why Join Alta Peak Holdings?
  • Join a fast-growing platform transforming the home services industry through operational excellence and innovation.
  • Work alongside experienced operators and leadership teams in a collaborative, high-accountability culture.
  • Opportunity to make an immediate impact supporting strategic insurance and customer relationships.
  • Flexible work environment with remote consideration for exceptional candidates.
  • Be part of a company committed to continuous improvement, employee development, and exceptional customer experiences.
What Youll Do:
Claims Coordination & Scheduling
  • Receive and acknowledge inbound DRP/MRP assignments from carrier and TPA partners within required SLA windows.
  • Initiate homeowner contact within 4 hours of assignment acceptance.
  • Schedule first site visits and coordinate appointments with homeowners and field staff while meeting carrier-specific SLA requirements.
  • Relay scheduling confirmations, inspection updates, and claim-related information accurately and professionally.
Claim Documentation & Workflow Management
  • Maintain organized and up-to-date notes within XactAnalysis (XA) on all active claims.
  • Document all communication attempts with date, time, and phone number details while tagging TPA contacts appropriately.
  • Monitor claim workflows proactively to prevent SLA breaches or communication gaps.
  • Coordinate and track intake documentation including:
    • Direction to Pay forms
    • Work Authorization agreements
    • Required uploads and confirmations within XA
Escalation & Operational Support
  • Flag and escalate claims requiring adjuster or TPA intervention, including:
    • No-contact scenarios
    • Scope discrepancies
    • Coverage concerns
  • Collaborate closely with inspectors, estimators, and project managers to ensure smooth handoffs throughout the claim lifecycle.
  • Identify opportunities to improve workflows, scheduling efficiency, and overall customer and carrier experience.
  • Uphold Alta Peaks standards for accountability, operational excellence, and documentation accuracy.
What Were Looking For:
  • 2+ years of experience in customer support, scheduling coordination, insurance claims, or related operations roles.
  • Experience in roofing, restoration, construction, home services, or P&C insurance environments strongly preferred.
  • Familiarity with XactAnalysis (XA) or similar insurance claim management platforms preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple workflows and priorities simultaneously in a fast-paced environment.
  • Comfortable interacting professionally with homeowners, carriers, TPAs, and internal teams.
  • Proficiency with CRM systems, scheduling software, Microsoft Office, and operational platforms.
  • Self-starter mentality with strong ownership and follow-through.
  • High integrity and commitment to delivering accurate, timely information.
Compensation & Benefits:
  • Competitive cash compensation
  • Comprehensive healthcare benefits
  • Paid time off
  • 401(k) program
  • Flexible work environment with remote opportunities for exceptional candidates
About Alta Peak Holdings:
Alta Peak Holdings is a strategic holding company focused on building enduring businesses within the roofing and exterior home services industries. Backed by experienced investors and operators, Alta Peak partners with exceptional leadership teams to scale businesses through technology, operational excellence, and customer-first service. Across our portfolio, we are building a culture rooted in accountability, continuous improvement, teamwork, and execution.
Job Type: Full-time
Work Location: Austin, TX (Remote considered for exceptional candidates)