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Insurance Operations Associate Jobs in Washington

PDS Health

Operations Manager

Silver Spring, MD · On-site

$27.75/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager

Silver Spring, MD · On-site

$30.50 - $42.25/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25 - $39.25/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Fairfax, VA · On-site

$27.75 - $38.75/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$30.50 - $42.25/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

Guidehouse

Sales Operations - Senior Associate

Mclean, VA · Hybrid

$74K - $124K/yr

The Sales Operations Lead plays a key role in enabling data-driven decision-making across the firm ... Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

Guidehouse

Sales Operations - Senior Associate

Mclean, VA · On-site

$74K - $124K/yr

The Sales Operations Lead plays a key role in enabling data-driven decision-making across the firm ... Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Washington

Insurance Operations Associate information

See Washington salary details

$12

$29

$60

How much do insurance operations associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for insurance operations associate in Washington is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are the most commonly searched types of Insurance Operations jobs in Washington? The most popular types of Insurance Operations jobs in Washington are:
What are popular job titles related to Insurance Operations Associate jobs in Washington? For Insurance Operations Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Washington look for? The top searched job categories for Insurance Operations Associate jobs in Washington are:
What cities in Washington are hiring for Insurance Operations Associate jobs? Cities in Washington with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Operations Experience Associate (Bilingual English and Spanish)

Operations Experience Associate (Bilingual English and Spanish)

Sparks Group

Washington, DC

$27 - $30/hr

Contractor

Medical, Life, Retirement

Posted 15 days ago

Job description

Job Summary/Company:
Sparks Group has partnered with a mission-driven financial services organization seeking an (Bilingual English and Spanish Preferred) Operations Experience Associate to support daily operational workflows, member account management, and cross-departmental coordination. This role is ideal for candidates who are detail-oriented, process-driven, and committed to delivering excellent member and operational support. The Operations Experience Associate will assist with new account processing, maintain and update member accounts, and ensure all operational tasks comply with internal standards and regulatory requirements. This position supports the broader operations team while contributing to workflow improvements, member experience enhancements, and streamlined internal processes.
Responsibilities:
Account Management
  • Open, maintain, update, and close member accounts, ensuring documentation accuracy and regulatory compliance.
  • Monitor member records for completeness, accuracy, and timely updates.
Compliance & Regulatory Support
  • Ensure adherence to regulatory standards including BSA, AML, and internal compliance policies.
  • Identify and report discrepancies or suspicious activity as needed.
Operational Support
  • Support process documentation, updates, and improvements to enhance operational efficiency.
  • Assist enterprise teams with posting errors, inquiries, and deposit account clarifications.
  • Support updates to procedures such as debit card international processes, dormant accounts, escheatment workflows, etc.
Member Experience
  • Collaborate with the member service team to resolve member inquiries related to accounts and transactions.
  • Handle credit union mailbox communications, respond promptly to member questions, and follow up to ensure resolution.
Cross-Departmental Coordination
  • Work closely with finance, lending, and IT teams to ensure seamless workflow integration.
  • Process online requests using designated tools and platforms.
Reporting
  • Prepare, analyze, and distribute operational reports to support internal controls and performance insights.

Qualifications/Background Profile:
  • Ability to work regular business hours with light after-hours communication as needed.
  • Hybrid schedule: in-office 2–3 days per week.
  • 2+ years of experience in financial services, operations, or a related role.
  • Experience in a credit union or international financial organization preferred.
  • Strong understanding of transaction processing, account management, and reconciliation.
  • Familiarity with BSA, AML, and regulatory compliance standards.
  • Excellent analytical, organizational, and time-management skills.
  • Bachelor’s degree preferred; process management experience a plus.
  • 3–5 years supporting operational functions, projects, or high-level teams preferred.
  • Experience with core banking systems and financial software.
  • Professional certifications (e.g., CFA, CFS) a plus.
  • Proficiency in Microsoft Office Suite (Excel, Word).
  • Bilingual English/Spanish strongly preferred.
#LI-AA1

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This job is In-Person.

Pay Range: Hourly $27.00 to $30.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.