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Insurance Implementation Specialist Jobs in Michigan

The GEO Group

RECREATION SPECIALIST

Baldwin, MI · On-site

$26.27/hr

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... The Recreation Specialist is responsible for the implementation and operation of a viable ...

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Insurance Implementation Specialist information

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

What are popular job titles related to Insurance Implementation Specialist jobs in Michigan? For Insurance Implementation Specialist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Implementation Specialist jobs in Michigan look for? The top searched job categories for Insurance Implementation Specialist jobs in Michigan are:
What cities in Michigan are hiring for Insurance Implementation Specialist jobs? Cities in Michigan with the most Insurance Implementation Specialist job openings:
Insurance Implementation Specialist jobs near you

Property Claims Technical Specialist (Lansing)

Michigan Farm Bureau

Lansing, MI • Remote

Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description


Property Claims Technical Specialist

To serve as the technical expert and resource in all aspects related to property claim estimating. To monitor, review, and approve property claim estimates above identified threshold during the adjustment process. To proactively conduct estimate reviews to improve indemnity accuracy, reduce leakage, track trends, improve consistency, and improve the customer experience. To establish, implement, and maintain estimating guidelines, best practices, and targeted training based on industry standards as to sketching, scope, and estimating. To provide input and feedback to management as to meaningful training needs and curriculum, performance monitoring, and indemnity improvement of staff. To assist in the identification, testing, and implementation of new technology designed to improve the adjustment process, ease of doing business, and customer experience.

Achieve estimating and operational objectives by contributing information and analysis to strategic plans and reviews. Prepare and complete action plans. Implement technical requirements and training to attain quality and customer-service standards. Identify and resolve operational and technical problems. Complete estimate reviews. Determine system improvements and implement change.

Develop and direct the property claim estimate training and estimate review program to ensure quality claims handling. Determine proper and consistent usage of sketching, scoping, and computerized estimating techniques and processes to ensure compliance to company guidelines, procedures, and state insurance regulations. Report results to the property claim management.

Research, develop, implement, and monitor estimate training programs that will result in the improvement and consistent application of Xactimate (computerized estimating software) to reduce errors and improve leakage. Train in and share knowledge of XactAnalysis usage with management through unit meetings, classroom training, re-inspections, ride-a-longs, and virtual estimating teaching and assistance. Follow and instruct in Estimating Guidelines/Best Practices.

Required
Bachelor's degree required.

Five to seven years in property claims and estimating required.

Experience using property estimating systems, scoping, insurance contracts, and construction practices required.

Certification in Xactimate Level III and Trainer required, or must be completed within two years of hire.

Must have access to high-speed broad band internet at home.

Must possess a valid driver license with an acceptable driving record.

Preferred

Formal education with emphasis on insurance or business administration preferred.

Completion of, or current enrollment in, insurance coursework such as AIC or CPCU preferred.

One to three years of training experience with exposure to large loss handling preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19


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