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Insurance Follow Up Jobs in Oregon (NOW HIRING)

BetterHelp

OR

$120K - $150K/yr

As the Manager of Billing and Follow-up, you'll be a key leader in a newly formed department to bill and collect from insurance companies. You will lead a team to ensure a high functioning revenue ...

Legacy Health

Account Follow-up Specialist 2

Portland, OR · Remote

$22.32 - $31.90/hr

Overview In the complex web of health care insurance and claims, you are a calm, organized problem ... If this sounds like you, we invite you to apply for our Account Follow-up Specialist role.

Cox Communications, Inc.

Follow Up Specialist (Cox Fleet)

OR · On-site +1

$15.10 - $22.69/hr

... Follow Up Specialists to join our team at Cox Fleet. You'll play a crucial role in helping us ... Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What ...

AMSURG

SUPERVISOR REVENUE CYCLE

Payor-specific requirements and guidelines for billing and insurance follow-up. * HIPAA, Sarbanes-Oxley and other critical governmental regulations. * Basic accounting skills. * Communicate ...

Amsurg

SUPERVISOR REVENUE CYCLE

Payor-specific requirements and guidelines for billing and insurance follow-up. * HIPAA, Sarbanes-Oxley and other critical governmental regulations. * Basic accounting skills. * Communicate ...

Tulea Health

OR

... insurance follow-up, and other related tasks. * Partner with our clinical team members to integrate revenue integrity appropriately and effectively into our patient-facing processes and engagement ...

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Insurance Follow Up information

See Oregon salary details

$14

$19

$25

How much do insurance follow up jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for insurance follow up in Oregon is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Oregon? The most popular types of Insurance Follow Up jobs in Oregon are:
What are popular job titles related to Insurance Follow Up jobs in Oregon? For Insurance Follow Up jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Oregon look for? The top searched job categories for Insurance Follow Up jobs in Oregon are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,469 per year, or $19.9 per hour.

Practice Operations Manager - Medical

Mid-Valley Chiropractic Allied Health Sciences

Albany, OR • On-site

$24.50 - $27/hr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Is This You?
You walk into a clinic and immediately notice what's not working. You don't wait to be asked — you handle it, document it, and make sure it doesn't happen again. You can hold someone accountable without making it personal. You follow through on the uncomfortable calls because you understand that's how a clinic stays healthy.
You're not looking for a receptionist job. You want to own something.
About Us
Mid-Valley Chiropractic Allied Health Sciences is an integrated chiropractic and allied health clinic in Albany, Oregon. We take a progressive, biomechanically informed approach to patient care — and we hold our operations to the same standard. We're building systems that allow the clinic to run with consistency and excellence, and we need the right person to steward those systems.

The Role
This is a hybrid front desk and operations position — not a receptionist role with extra duties, and not a back-office-only position. You'll do both, and you'll own both.
On your independent days (Tuesday and Thursday), you run the front desk yourself. On overlap days (partial Monday, Wednesday, and Friday shifts), you work alongside our existing front desk staff — supervising, correcting, and aligning workflows. Embedded throughout your week are protected blocks for accounts receivable work: patient balance calls, statement follow-up, and insurance tracking.
The clinic currently carries an AR backlog — largely from missed copay collection and incomplete patient balance follow-up — that represents a concrete early project for this role. We need someone who sees that backlog as a problem to solve, not background noise. Clearing it will require outbound calls, patient conversations that require some confidence, and a systematic approach to aging accounts. This is your first major win if you're the right person.
What You'll Own:
Front Desk Operations:
  • Independent management of scheduling, patient flow, check-in/out, and phones on solo coverage days.
  • Insurance verification, authorization tracking, and EMR accuracy.
  • Maintaining a full provider schedule proactively filling cancellations from the waitlist.
  • Keeping the front office organized, clean, and functioning smoothly.
Staff Supervision:
  • Direct oversight of front desk staff during overlap shifts.
  • Real-time correction and workflow enforcement not passive co-working.
  • Active training on phone skills, patient communication, and financial conversations including copay collection and handling patients who push back.
  • Structured weekly check-ins with receptionist (1530 minutes).
  • QA on insurance accuracy, copay collection, and scheduling correctness.
  • Documentation of performance issues when they arise.
Accounts Receivable & Collections:
  • Outbound calls to patients with outstanding balances.
  • Statement generation and follow-up on a defined cadence (714 day cycles).
  • Priority management across 030, 3060, and 60+ day aging buckets.
  • Documentation of all contact attempts and payment arrangements.
  • Insurance follow-up and coordination.
Systems Stewardship:
  • Maintaining and enforcing SOPs and flagging when they break down.
  • Reporting operational status to the owner clearly and proactively.
  • Identifying workflow gaps before they become problems.

Schedule Structure:
  • Tuesday & Thursday: Full days (~8:15am–6:15pm) — independent front desk coverage.
  • Monday, Wednesday, Friday: Partial shifts (~3–6 hrs) — supervision, QA, and AR work.
  • AR blocks: 2–3 protected time blocks per week, scheduled — not reactive.

How This Role Grows
We're not hiring a receptionist we hope might become a manager. We're hiring someone who's already thinking operationally, and giving them a structured path to expand that ownership.
  • Phase 1 (0–3 months): Learn our systems, build trust, heavier front desk presence (~60–70%).
  • Phase 2 (3–6 months): Balanced hybrid — begin full AR ownership and QA oversight (~50/50).
  • Phase 3 (6+ months): Operations-leaning — front desk is coverage and oversight, not primary function (~70% admin).

Your authority grows with your demonstrated ownership. This is a real management track, not a title.

What We're Looking For:
Required:
  • 3-5 years of experience in a professional office, healthcare, banking, hospitality, or similar environment requiring accountability and follow-through.
  • Demonstrated experience supervising or managing others — not just working alongside them.
  • Comfort with patient or customer financial conversations, including collections or balance follow-up.
  • Insurance verification and medical billing familiarity.
  • EMR proficiency and strong computer literacy.
  • Ability to make reasonable decisions independently and report clearly afterward.
Strongly preferred:
  • Medical office experience, particularly in chiropractic, physical therapy, or outpatient specialty.
  • Direct collections or AR experience in a healthcare setting.
  • Experience navigating inconsistent staff performance and doing something about it.
The right person:
  • Doesn't avoid friction — in conversations with patients, staff, or insurance reps.
  • Notices what's off before being told.
  • Follows through without reminders.
  • Can be a supervisor and still be a decent human being.
Compensation & Benefits:
  • $24.50 - $27.00/hour depending on experience (merit increases available).
  • Employer-sponsored health insurance.
  • Retirement plan.
  • Paid time off.
  • Bonus opportunities tied to AR recovery and operational performance.
  • Professional development assistance.
  • Opportunities for expanded responsibility and compensation as the role evolves.

How to Apply:
Submit your resume and a cover letter that tells us:
  • What drew you to this specific role — and why the operations/supervision piece appeals to you.
  • Describe a time you had to follow up with someone (patient, staff, or customer) who wasn't doing what they were supposed to. What happened when they pushed back?
  • Have you done collections or balance follow-up work? Walk us through your process.
  • Tell us about a time your supervisor wasn't available and something went sideways. What did you do?

We read cover letters carefully. Generic applications will not be considered. We're looking for someone who read this posting and recognized themselves in it.