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Insurance Follow Up Jobs in Oregon (NOW HIRING)

Manages assigned workload of accounts through timely follow up and accurate record keeping. Minimum ... Medical/Dental/Vision Insurance * 401k program * PTO: 80 hours accrued, annually * 9 paid holidays

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The Dental Insurance Specialist will be responsible for the overall AR claim follow up. Duties & Responsibilities: * Review, and transmit claims using electronic and manual (paper) methods. * Review ...

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Insurance Follow Up information

See Oregon salary details

$14

$19

$25

How much do insurance follow up jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance follow up in Oregon is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Oregon? The most popular types of Insurance Follow Up jobs in Oregon are:
What are popular job titles related to Insurance Follow Up jobs in Oregon? For Insurance Follow Up jobs in Oregon, the most frequently searched job titles are:
Insurance Specialist - Claims Follow Up

Insurance Specialist - Claims Follow Up

The US Oncology Network

Eugene, OR • On-site

$21 - $34/hr

Full-time

Life, Retirement

Posted 9 days ago


US Oncology rating

7.4

Company rating: 7.4 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

250th of 870 rated healthcare providers


Job description

Overview
Insurance Specialist
Willamette Valley Cancer Institute is seeking an Insurance Specialist to join their Revenue Cycle team. Insurance Billing is a difficult field, and this position is compounded by the complexities of cancer care. Our team of Insurance Specialists work tirelessly to make sure insurance companies reimburse for stated coverage and patient's out of pocket costs are as low as possible. A person who is comfortable on the phone, has experience and knowledge of insurance companies, EOBs, managing insurance denial processes, and medical terminology will find success in this role. Experience in AR and Insurance Follow Up is highly preferred. If you would like to be an advocate for patients, we want to hear from you!
The general salary range for this position at WVCI is $21.00 - $34.00. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity etc.
Employment Type: Onsite, Full Time, 40hr/week (1.0 FTE)
Benefits: M/D/V, Life Ins., 401(k)
Location: Eugene, OR
Responsibilities
  • Reviews reports, researches and resolves issues pertaining to insurance denials.
  • Works with co-workers to resolve insurance payment and billing errors.
  • Reviews payment postings for accuracy and to ensure account balances are current.
  • Accurately analyze EOBs to determine how payment responsibility is shared between patient and insurance company.
  • Monitors and updates delinquent accounts status
  • Recommends accounts for collection or write-off.
  • Contacts patients to verify demographics and insurance providers, updates information in systems, and documents conversations.
  • Answers patient payment, billing, and insurance questions and resolves complaints.
  • May refer patients to Patient Benefits Representative to set up payment plans.
  • Assists in research in order to accurately report refunds.
  • Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records.
  • Performs other duties as requested or assigned.

Qualifications
  • High School diploma or equivalent required.
  • Minimum two (2) years combined medical billing and payment experience required.
  • Demonstrate knowledge of state, federal, and third-party claims processing required.
  • Demonstrate knowledge of state & federal collections guidelines.
  • Must successfully complete required e-learning courses within 90 days of occupying position.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to manipulate a computer keyboard and mouse. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent contact with staff. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to blood, toxic substances, ionizing radiation and other conditions common to a clinic environment.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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