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Insurance Follow Up Jobs in Oregon (NOW HIRING)

The US Oncology Network

Insurance Specialist

Eugene, OR · On-site

$21 - $34/hr

Experience in AR and Insurance Follow Up is highly preferred. If you would like to be an advocate for patients, we want to hear from you! The general salary range for this position at WVCI is $21.00 ...

The US Oncology Network

Insurance Specialist

Eugene, OR · On-site

$21 - $34/hr

Experience in AR and Insurance Follow Up is highly preferred. If you would like to be an advocate for patients, we want to hear from you! The general salary range for this position at WVCI is $21.00 ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Oregon

Insurance Follow Up information

See Oregon salary details

$14

$19

$25

How much do insurance follow up jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance follow up in Oregon is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.35 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Oregon?

The most popular types of Insurance Follow Up jobs in Oregon are:

What are popular job titles related to Insurance Follow Up jobs in Oregon?

For Insurance Follow Up jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Oregon look for?

The top searched job categories for Insurance Follow Up jobs in Oregon are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $41,469 per year, or $19.9 per hour.

Professional Billing: Insurance Follow-up Specialist

ZoomCare

Tigard, OR • On-site

$23 - $29/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ZoomCare rating

5.3

Company rating: 5.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description
SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking an Insurance Follow Up Specialist to join our team!
The Follow-up Specialist is responsible for resolving outstanding insurance claims to maximize reimbursement and reduce accounts receivable days. This position focuses on identifying, researching, and rectifying claim denials and delays for professional services through effective communication with insurance payers and internal departments.
SCHEDULE AND TRAINING
  • Monday - Friday 9:00am-5:30pm flex schedule.
  • Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
  • Work unpaid and partially paid insurance claims to resolve outstanding balances and secure accurate reimbursement in accordance with payer guidelines.
  • Research claim status by utilizing insurance portals, conducting phone outreach, and drafting written correspondence as needed.
  • Analyze denied or underpaid claims to identify root causes, trends, and necessary corrective actions.
  • Submit timely and well-documented appeals for denied claims in alignment with specific payer policies and appeal procedures.
  • Resubmit corrected claims with updated coding, documentation, or demographic information to facilitate proper adjudication.
  • Maintain thorough and accurate records of all claim follow-up activities within the billing or revenue cycle management system.
  • Collaborate with coding teams, clinical documentation specialists, and provider offices to gather missing information or resolve claim discrepancies.
  • Monitor aging accounts and prioritize claims based on timely filing limits and payer response windows.
  • Identify systemic issues or process inefficiencies impacting claim resolution and escalate concerns to management with supporting documentation.
  • Meet or exceed established productivity and quality benchmarks while adhering to compliance and privacy standards.
  • Other duties as assigned.
QUALIFICATIONS
  • High school diploma or equivalent required; associate's degree in healthcare administration, Business, or a related field preferred.
  • 2+ years of experience in medical billing, with a focus on professional billing and accounts receivable follow-up.
  • Solid understanding of CPT, HCPCS, and ICD-10 coding systems and their application in claim submission and reimbursement.
  • Experience working with electronic billing systems and payer portals to manage claim status, denials, and appeals.
  • Familiarity with insurance reimbursement methodologies, claim adjudication processes, and payer-specific requirements.
  • Working knowledge of medical terminology and healthcare documentation.
  • Strong analytical and problem-solving skills with the ability to identify issues, evaluate alternatives, and implement solutions.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and with external contacts.
  • High attention to detail and accuracy, with proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
COMPENSATION PACKAGE
  • Medical, Dental, Vision benefits
  • 401K with employer match
  • Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
  • Hourly Pay Rate: $23 - $29/hr
  • Other Compensation: May be eligible for other compensation such as bonuses
WORKING CONDITIONS
  • Project timelines and work volume/deadlines may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
  • Ability to work at a computer/workstation for prolonged periods of time.
  • Close and distance vision and ability to adjust focus.
  • Seeing, hearing, speaking, and writing clearly to effectively communicate with others.
  • Exposure to sensitive and confidential information.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • On-site presence required a minimum of 3 days per week to support non-electronic processes. Remote work available for the remaining workdays.
  • Must wear a mask as needed.

ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.

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