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Insurance Data Processing Jobs in Rochester, NY (NOW HIRING)

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Insurance Data Processing information

See Rochester, NY salary details

$12

$19

$34

How much do insurance data processing jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance data processing in Rochester, NY is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Data Processing Specialist, and why are they important?

To thrive as an Insurance Data Processing Specialist, you need strong attention to detail, proficiency in data entry, and a solid understanding of insurance terminology, typically supported by a high school diploma or relevant associate degree. Familiarity with insurance management software, claims processing systems, and database tools such as Microsoft Excel is commonly required. Excellent organizational skills, problem-solving abilities, and effective communication help you excel in managing large volumes of sensitive information. These skills ensure accuracy, minimize errors, and support efficient operations within insurance organizations.

What are some common challenges faced in an Insurance Data Processing role and how can they be addressed?

One of the main challenges in Insurance Data Processing is managing large volumes of sensitive data accurately and efficiently, especially when dealing with tight deadlines and evolving regulatory requirements. Errors in data entry or processing can impact claims or policy management, making attention to detail and strong organizational skills essential. To address these challenges, many teams rely on robust data management software, regular training, and collaborative workflows to ensure accuracy and compliance. Proactively seeking feedback and staying updated on industry best practices can also help professionals excel in this role.

What is Insurance Data Processing?

Insurance Data Processing refers to the collection, entry, management, and analysis of data related to insurance policies, claims, customers, and transactions. Professionals in this field use specialized software and systems to ensure that insurance information is accurate, up-to-date, and secure. Their work supports the smooth operation of insurance companies by helping to process claims, issue policies, and generate reports for decision-making. Accuracy and attention to detail are crucial in this role due to the sensitive nature of insurance data.

What is the difference between Insurance Data Processing vs Insurance Claims Processing?

AspectInsurance Data ProcessingInsurance Claims Processing
Required CredentialsTypically high school diploma or equivalent; some roles may require certifications in data managementHigh school diploma or equivalent; often requires knowledge of claims procedures and insurance policies
Work EnvironmentOffice setting, working with databases and data entry systemsOffice environment, interacting with claim documents and insurance systems
Employer & Industry UsageInsurance companies, third-party administrators, data service providersInsurance companies, claims adjusters, third-party claims processors

Insurance Data Processing involves managing and organizing insurance-related data, focusing on data accuracy and database management. Insurance Claims Processing centers on evaluating and processing insurance claims submitted by policyholders, ensuring proper documentation and compliance. While both roles support insurance operations, Data Processing emphasizes data management, whereas Claims Processing focuses on claim evaluation and settlement.

What job categories do people searching Insurance Data Processing jobs in Rochester, NY look for? The top searched job categories for Insurance Data Processing jobs in Rochester, NY are:
Account Associate- Commercial Insurance- Remote

Account Associate- Commercial Insurance- Remote

Insurance Office of America

Rochester, NY

$47.20K - $64K/yr

Full-time

Medical, Retirement

Posted 21 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance


Job description

Description

Job Description:

Title: Account Associate - Commercial Lines 

Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only)  | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.