As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal ...
As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal ...
Claims Representative, Auto | Property Damage
Salem, OR · On-site
$50K - $55K/yr
... Claims Representative, Auto | Property Damage PRIMARY PURPOSE OF THE ROLE: To analyze and process ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.
Claims Representative, Auto | Property Damage
Salem, OR · On-site
$50K - $55K/yr
... Claims Representative, Auto | Property Damage PRIMARY PURPOSE OF THE ROLE: To analyze and process ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · On-site
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · On-site
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
Revenue Cycle AR Claims Specialist
Corvallis, OR · On-site
$17.65 - $22.05/hr
Works directly with provider reps to escalate claims issues * Resubmitsdenied and improperly processed claims to insurance payers in a timely manner * Creates,reviews, and works insurance aging ...
Revenue Cycle AR Claims Specialist
Corvallis, OR · On-site
$17.65 - $22.05/hr
Works directly with provider reps to escalate claims issues * Resubmitsdenied and improperly processed claims to insurance payers in a timely manner * Creates,reviews, and works insurance aging ...
Revenue Cycle AR Claims Specialist
Corvallis, OR · Remote
$17.65 - $22.05/hr
Works directly with provider reps to escalate claims issues. * Resubmitsdenied and improperly processed claims to insurance payers in a timely manner. * Creates,reviews, and works insurance aging ...
Revenue Cycle AR Claims Specialist
Corvallis, OR · Remote
$17.65 - $22.05/hr
Works directly with provider reps to escalate claims issues. * Resubmitsdenied and improperly processed claims to insurance payers in a timely manner. * Creates,reviews, and works insurance aging ...
Claims Advisor, Professional Liability | Medical Malpractice
Salem, OR · On-site
$100K - $125K/yr
... Insurance Claims Advisor, Professional Liability | Medical Malpractice PRIMARY PURPOSE OF THE ROLE ... Represents company in depositions, mediations, and trial monitoring as needed. * Communicates claim ...
Claims Advisor, Professional Liability | Medical Malpractice
Salem, OR · On-site
$100K - $125K/yr
... Insurance Claims Advisor, Professional Liability | Medical Malpractice PRIMARY PURPOSE OF THE ROLE ... Represents company in depositions, mediations, and trial monitoring as needed. * Communicates claim ...
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · Hybrid
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · Hybrid
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · On-site
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
Unclaimed Property Fraud Examiner (Claims Representative 2)
Salem, OR · On-site
$4.7K - $7.2K/wk
Unclaimed Property Fraud Examiner (Claims Representative 2) Oregon State Treasury is recruiting for ... Management, Insurance, Law Enforcement, Pre-Law, or Social Science; OR * One year of the above ...
ESIS Claims Associate, WC
Portland, OR · Hybrid
$18.75 - $25.25/hr
Join ESIS, a leader in risk management and insurance services, where your skills and talents can ... We are seeking a Claims Representative to enhance our team. This is a hybrid position, with three ...
ESIS Claims Associate, WC
Portland, OR · Hybrid
$18.75 - $25.25/hr
Join ESIS, a leader in risk management and insurance services, where your skills and talents can ... We are seeking a Claims Representative to enhance our team. This is a hybrid position, with three ...
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines ... trials as a representative of the company. * Acts as senior technical professional on team ...
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines ... trials as a representative of the company. * Acts as senior technical professional on team ...
Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adju...
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the ...
Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adju...
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the ...
Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuste
$113K/yr
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the ...
Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuste
$113K/yr
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the ...
Non-Attorney Represented Bodily Injury Claims Adjuster - PST/MST (Remote)
OR · Remote
$68K - $104K/yr
We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... In this role, you will handle non-attorney represented bodily injury claims , guiding customers ...
Non-Attorney Represented Bodily Injury Claims Adjuster - PST/MST (Remote)
OR · Remote
$68K - $104K/yr
We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... In this role, you will handle non-attorney represented bodily injury claims , guiding customers ...
Outside Property Claim Associate
Salem, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Outside Property Claim Associate
Salem, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Outside Property Claim Associate
Canby, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Outside Property Claim Associate
Canby, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Outside Property Claim Associate
Woodburn, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Outside Property Claim Associate
Woodburn, OR · On-site +1
$52K - $86K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim ...
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... representatives, other SBO teams, and other St. Charles departments to resolve denials. This ...
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... representatives, other SBO teams, and other St. Charles departments to resolve denials. This ...
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... representatives, other SBO teams, and other St. Charles departments to resolve denials. This ...
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... representatives, other SBO teams, and other St. Charles departments to resolve denials. This ...
Customer Service Representative - State Farm Agent Team Member
Wilsonville, OR · On-site
$40K - $60K/yr
Responsive Recruiter As a Customer Service Representative - State Farm Agent Team Member with Jay ... Process insurance claims and follow up with customers. * Maintain accurate records of customer ...
Customer Service Representative - State Farm Agent Team Member
Wilsonville, OR · On-site
$40K - $60K/yr
Responsive Recruiter As a Customer Service Representative - State Farm Agent Team Member with Jay ... Process insurance claims and follow up with customers. * Maintain accurate records of customer ...
Insurance Rep
Medford, OR · On-site
$22.50/hr
Insurance Rep- Billing Department Reports to: Billing Supervisor Hours: 8hr/ a day- 5 days/ week ... · Paper Claims · Credit Completes other duties and special projects as assigned Manager ...
Quick apply
Insurance Rep
Medford, OR · On-site
$22.50/hr
Insurance Rep- Billing Department Reports to: Billing Supervisor Hours: 8hr/ a day- 5 days/ week ... · Paper Claims · Credit Completes other duties and special projects as assigned Manager ...
Insurance Claims Representative information
See Oregon salary details
$7.37 - $10.56
0% of jobs
$10.56 - $13.75
1% of jobs
$13.75 - $16.94
11% of jobs
$18.63 is the 25th percentile. Wages below this are outliers.
$16.94 - $20.12
25% of jobs
$20.12 - $23.31
13% of jobs
The median wage is $23.40 / hr.
$23.31 - $26.50
19% of jobs
$28.79 is the 75th percentile. Wages above this are outliers.
$26.50 - $29.69
9% of jobs
$29.69 - $32.88
5% of jobs
$32.88 - $36.07
9% of jobs
$36.07 - $39.26
5% of jobs
$39.26 - $42.44
3% of jobs
$7
$25
$42
How much do insurance claims representative jobs pay per hour?
What is an insurance claims representative?
What does an Insurance Claims Representative do?
What are the key skills and qualifications needed to thrive as an Insurance Claims Representative, and why are they important?
What claims adjuster makes the most money?
What Does an Insurance Claims Representative Do?
An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.
How to get a job as a claims adjuster with no experience?
What are some common challenges Insurance Claims Representatives face when handling complex claims?
Is claim adjusting a dying field?
What is the difference between Insurance Claims Representative vs Insurance Adjuster?
| Aspect | Insurance Claims Representative | Insurance Adjuster |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require licensing | Licensing often required; certifications like AIC or CPCU beneficial |
| Work Environment | Office settings, customer service interactions, claims processing | Fieldwork, site inspections, or office-based assessments |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, independent adjusting firms |
| Common Search & Comparison | Often compared for claims handling roles | More focused on damage assessment and investigation |
The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

Liberty Mutual rating
9.0
Based on 145 frontline employees who took The Breakroom Quiz
33rd of 281 rated insurance
Job description
Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.
Must reside within 50-mile radius to Marlton, NJ or Plano, TX.
Responsibilities:
- Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
- Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
- Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
- Applies critical thinking skills to investigate coverage and liability to ensure we pay what we owe.
- Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
- Determines and negotiates settlement amount for damages claimed within assigned authority limits.
- Coordinates work with other lines of business such as Appraisal, Rental, Subrogation, and Special Investigative Unit (SIU) as appropriate.
- Takes statements when necessary to support the investigation.
- Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations.
- Bachelor's Degree preferred. High school diploma or equivalent required.
- 1-2 years of experience. Claims handling skills and preferred commercial claims experience.
- Strong communication and organizational skills.
- Critical thinking skills with the ability to investigate coverage and liability.
- Strong customer service and technology skills.
- Able to navigate multiple systems, strong organizational and communication skills.
- Preferably, must hold or obtain required state adjuster license(s).
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
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About Liberty Mutual
Sourced by ZipRecruiter
Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US