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Insurance Claims Representative Jobs in Oregon (NOW HIRING)

Sedgwick

Claims Assistant (Onsite - Portland, OR)

Portland, OR · On-site

$20 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Insurance Claims Assistant (Onsite - Portland, OR) Are you looking for an opportunity to join a ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...

TEKsystems

Insurance Billing Specialist & Follow Up

Tigard, OR

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description ● Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done. ● Process and submit clean insurance claims to Medicare, Motor Vehicle Accident (MVA), Workers ...

New

TEKsystems

Insurance Billing Specialist & Follow Up

Tigard, OR

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description ● Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done. ● Process and submit clean insurance claims to Medicare, Motor Vehicle Accident (MVA), Workers ...

New

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All JobsInsurance Claims Representative JobsInsurance Claims Representative Jobs in Oregon

Insurance Claims Representative information

See Oregon salary details

$7

$25

$42

How much do insurance claims representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance claims representative in Oregon is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.48 per hour, depending on experience, location, and employer.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

Do you need a degree to be an insurance claims representative?

Typically, a high school diploma or equivalent is sufficient to become an insurance claims representative. Some employers prefer candidates with post-secondary education or relevant certifications, and strong communication and customer service skills are important for the role.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

More about Insurance Claims Representative jobs
What are popular job titles related to Insurance Claims Representative jobs in Oregon? For Insurance Claims Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Representative jobs in Oregon look for? The top searched job categories for Insurance Claims Representative jobs in Oregon are:
What cities in Oregon are hiring for Insurance Claims Representative jobs? Cities in Oregon with the most Insurance Claims Representative job openings:
What are popular job titles related to Insurance Claims Representative jobs in OR? For Insurance Claims Representative jobs in OR, the most frequently searched job titles are:
Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,018 per year, or $26 per hour.

Claims Assistant (Onsite - Portland, OR)

York Risk Services

Portland, OR • Remote

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant (Onsite - Portland, OR)

Are you lookingfor an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

  • Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

  • Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.

  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

WORK LOCATIONS: 6650 SW Redwood Lane Suite 215 Portland, OR 97224

PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

  • Sets up and enters new claims into claims management system.

  • Inputs and reviews notes/diaries in claims management system as instructed.

  • Processes payments.

  • Processes mail; handles filing, faxing and photocopying.

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

  • Reviews, prepares, creates, and/or sends letters, reports, and forms.

  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

  • Other activities/projects as assigned including the preparation and distribution of computer reports.

QUALIFICATIONS

Education & Licensing:High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.Professional certification as applicable to line of business preferred.

Experience:Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

TAKING CARE OF YOU

  • Flexible work schedule.

  • Referral incentive program.

  • Career development and promotional growth opportunities.

  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT REQUIREMENTSINCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding,travel as required

Auditory/Visual: Hearing, vision and talking

#claimsexaminer#claims #hybrid#LI-REMOTE

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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