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Insurance Claims Coordinator Jobs in Raleigh, NC

Guardian Dentistry Partners

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments. Qualifications: * 2-3 years experience preferred * Associates Degree ...

Guardian Dentistry Partners

Patient Care Coordinator

Cary, NC · On-site

$17.75 - $23.50/hr

Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments. Qualifications: * 2-3 years experience preferred * Associates Degree ...

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All JobsInsurance Claims JobsInsurance Claims Coordinator JobsInsurance Claims Coordinator Jobs in Raleigh, NC

Insurance Claims Coordinator information

See Raleigh, NC salary details

$13

$24

$39

How much do insurance claims coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims coordinator in Raleigh, NC is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $29.42 per hour, depending on experience, location, and employer.

What does an insurance claims coordinator do?

An Insurance Claims Coordinator is responsible for managing and processing insurance claims for individuals or organizations. They review claim submissions, gather necessary documentation, communicate with policyholders and insurance providers, and ensure claims are handled efficiently and in compliance with policies. Their goal is to facilitate fair and timely settlements while minimizing errors or delays. They often act as a liaison between various parties to resolve issues and answer questions throughout the claims process.

What are the key skills and qualifications needed to thrive as an insurance claims coordinator?

To thrive as an Insurance Claims Coordinator, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organizational skills, customer service orientation, and effective communication set top performers apart in this role. These skills ensure accurate claim handling, efficient resolution, and high levels of client satisfaction in a detail-driven environment.

What are the primary challenges faced by an insurance claims coordinator, and how can they be effectively managed?

Insurance Claims Coordinators often navigate a fast-paced environment with fluctuating workloads and tight deadlines, especially during peak claim periods or after major incidents. Managing multiple claims simultaneously while ensuring accuracy and maintaining clear communication with clients, adjusters, and other departments can be challenging. To succeed, it's important to develop strong organizational skills, prioritize tasks efficiently, and stay updated on industry regulations and internal procedures. Proactive communication and a detail-oriented approach help prevent errors and improve customer satisfaction.

What are the most commonly searched types of Insurance Claims jobs in Raleigh, NC?

The most popular types of Insurance Claims jobs in Raleigh, NC are:

What are popular job titles related to Insurance Claims Coordinator jobs in Raleigh, NC?

For Insurance Claims Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Insurance Claims Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Claims Coordinator jobs?

Cities near Raleigh, NC with the most Insurance Claims Coordinator job openings:

Insurance Claims Coordinator jobs near you
Infographic showing various Insurance Claims Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,126 per year, or $24.1 per hour.

Customer Service Representative - State Farm Agent Team Member

Lisa Davis - State Farm Agent

Raleigh, NC • On-site

$40K - $50K/yr

Full-time

Medical, Life, PTO

Re-posted 5 days ago

Job description

Benefits:
  • Hourly Plus Commission
  • Group Life Insurance
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION: 
As a Customer Service Representative - State Farm Agent Team Member with Lisa Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
 
 RESPONSIBILITIES: 
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.