ZipRecruiter

Log In

1

Insurance Claims Coordinator Jobs in Raleigh, NC

DAN

Claims Coordinator

Durham, NC · Hybrid

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... You will work closely with insurance carriers, members, and healthcare providers to ensure that ...

Divers Alert Network

Claims Coordinator

Durham, NC · On-site

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... You will work closely with insurance carriers, members, and healthcare providers to ensure that ...

DAN

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... You will work closely with insurance carriers, members, and healthcare providers to ensure that ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$52 - $76/hr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Position Summary Under minimal supervision, settles claims within limits of authority. * This is an ...

Village Dental Raleigh

Insurance Coordinator

Raleigh, NC · On-site

$18 - $23/hr

Village Dental Family and Sedation Care is excited to hire an Insurance Coordinator. Our insurance ... Following up on outstanding dental claims * Posting insurance payments We are looking for someone ...

Village Dental

Insurance Coordinator

Raleigh, NC · On-site

Village Dental Family and Sedation Care is excited to hire an Insurance Coordinator. Our insurance ... Following up on outstanding dental claims * Posting insurance payments We are looking for someone ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Prepares and conducts performance assessments, coordinates discipline and oversees Employee ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Prepares and conducts performance assessments, coordinates discipline and oversees Employee ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$70 - $100/hr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Prepares and conducts performance assessments, coordinates discipline and oversees Employee ...

next page

Showing results 1-20

All JobsInsurance Claims JobsInsurance Claims Coordinator JobsInsurance Claims Coordinator Jobs in Raleigh, NC

Insurance Claims Coordinator information

See Raleigh, NC salary details

$13

$24

$39

How much do insurance claims coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims coordinator in Raleigh, NC is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $29.42 per hour, depending on experience, location, and employer.

What does an insurance claims coordinator do?

An Insurance Claims Coordinator is responsible for managing and processing insurance claims for individuals or organizations. They review claim submissions, gather necessary documentation, communicate with policyholders and insurance providers, and ensure claims are handled efficiently and in compliance with policies. Their goal is to facilitate fair and timely settlements while minimizing errors or delays. They often act as a liaison between various parties to resolve issues and answer questions throughout the claims process.

What are the key skills and qualifications needed to thrive as an insurance claims coordinator?

To thrive as an Insurance Claims Coordinator, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organizational skills, customer service orientation, and effective communication set top performers apart in this role. These skills ensure accurate claim handling, efficient resolution, and high levels of client satisfaction in a detail-driven environment.

What are the primary challenges faced by an insurance claims coordinator, and how can they be effectively managed?

Insurance Claims Coordinators often navigate a fast-paced environment with fluctuating workloads and tight deadlines, especially during peak claim periods or after major incidents. Managing multiple claims simultaneously while ensuring accuracy and maintaining clear communication with clients, adjusters, and other departments can be challenging. To succeed, it's important to develop strong organizational skills, prioritize tasks efficiently, and stay updated on industry regulations and internal procedures. Proactive communication and a detail-oriented approach help prevent errors and improve customer satisfaction.

What are the most commonly searched types of Insurance Claims jobs in Raleigh, NC?

The most popular types of Insurance Claims jobs in Raleigh, NC are:

What are popular job titles related to Insurance Claims Coordinator jobs in Raleigh, NC?

For Insurance Claims Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Insurance Claims Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Claims Coordinator jobs?

Cities near Raleigh, NC with the most Insurance Claims Coordinator job openings:

Insurance Claims Coordinator jobs near you
Infographic showing various Insurance Claims Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,126 per year, or $24.1 per hour.

Claims Coordinator

DAN

Durham, NC • Hybrid

Full-time

Posted 29 days ago

Job description

Claims Coordinator
POSITION OVERVIEW


FLSA: Non-Exempt, Full Time


Department: Claims


Primary Worksite: 6 West Colony Place, Durham, NC


Supervisory Responsibilities: None


Reports to: Claims, QA & Compliance Officer


JOB SUMMARY


The Claims Coordinator is responsible for overseeing and efficiently processing member benefit and insurance claims. You will work closely with insurance carriers, members, and healthcare providers to ensure that claims are handled in a timely and accurate manner.
Supports DAN members throughout the claims process by coordinating with insurance carriers and facilitating timely and accurate claim handling. Calculates applicable benefits and prepares claim recommendations for underwriter review and final determination.


Common duties include reviewing claim forms, verifying information, contacting members and providers to gather additional information, developing recommendations, and forwarding claims to carriers for payment. The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers.


CORE RESPONSIBILITIES


Verify coverage, calculate benefit payments, and communicate claim determinations to members and providers.
Review and validate claim submissions for accuracy, completeness, and compliance with applicable requirements.
Coordinate with members, insurance adjusters, and other stakeholders to obtain required documentation and information.
Review, compile, and organize claim documentation for submission to the appropriate carrier.
Process claims in a timely manner while maintaining accurate and complete records within the department's claims management system.
Prepare claim recommendations (pay/deny) and forward processed claims to the appropriate carrier for determination.
Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases.
Support members by helping ensure needed care and services are provided promptly and professionally; guide members through the claims process and assist in resolving issues or discrepancies.
Serve as a liaison between DAN Medical Services, DAN Claims, and third-party assistance companies for emergent cases and situations requiring coordinated support.
Participate in a rotating on-call schedule, including providing 24-hour emergency benefit verification support.
Pursue subrogation opportunities and other potential reimbursement avenues through third-party carriers.
Adhere to all policies and procedures outlined in the DAN Employee Handbook.
Perform additional duties and responsibilities as assigned.


MINIMUM QUALIFICATIONS
Bachelor's degree or a minimum of 5 years of experience in claims, customer service, or a related field
Proficiency in Microsoft Office applications
Strong verbal and written communication skills, including professional phone etiquette
Excellent organizational, time management, and problem-solving abilities with strong attention to detail
Ability to handle sensitive information with confidentiality and professionalism.
Ability to obtain and maintain required insurance licensing (training and associated costs provided by DSI


Work Environment
Hybrid work arrangement is available with this role, 2 days remote and 3 days in office, post the 90-day probationary period.


Apply