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Insurance Claims Associate Jobs in New York (NOW HIRING)

Empress EMS

Insurance Collector

Yonkers, NY · On-site

Submit insurance claims manually, via fax, and insurance portals when required. * Responsible for ... High School Diploma, associate degree preferred. * Ambulance/Medical billing certification or ...

IMA Financial Group

Claims Executive

Harrison, NY · On-site

$110K - $150K/yr

Attends insurance related seminars including but not limited to continuing education classes ... We've built a reputation for putting our associates first What if we told you that you could be an ...

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance claims associate in New York is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.24 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in New York?

The most popular types of Insurance Claims jobs in New York are:

What are popular job titles related to Insurance Claims Associate jobs in New York?

For Insurance Claims Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate jobs in New York look for?

The top searched job categories for Insurance Claims Associate jobs in New York are:

What cities in New York are hiring for Insurance Claims Associate jobs?

Cities in New York with the most Insurance Claims Associate job openings:

Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $47,758 per year, or $23 per hour.

Insurance Collector

Empress Ambulance Service LLC

Yonkers, NY

Full-time

Posted 29 days ago

Job description

Duties & Responsibilities
  • Submit insurance claims manually, via fax, and insurance portals when required.
  • Responsible for contacting insurance carriers and following up on outstanding claims.
  • Identifying, completing, and resolving insurance denials in a timely manner to expedite claims processing and payment.
  • Knowledge of insurance EOB’s layout/ language and requirements for various insurance carriers.
  • Appealing insurance claims when required.
  • Ensuring excellent customer service is provided when following up on outstanding claims.
  • Responsible for daily/ weekly & monthly reporting of following reports: Dept Overview, productivity reports, Posting Review Schedule, Insurance Negotiations/ Settlements.
  • Identify insurance trends that negatively impact cash collections, utilize training tools provided to resolve issues and/or escalate to Dept Manager/ Director.
  • Responsible for completing Dept projects as assigned.
  • Provide General administrative and clerical support including but not limited to, receiving, and sorting daily mail, maintaining medical records, faxing, copying, and scanning.
  • Work closely with Dept Managers/ Supervisors to create improvement & implement processes to ensure Dept goals and objectives are met in a consistent
Education and Experience
  • High School Diploma, associate degree preferred.
  • Ambulance/Medical billing certification or diploma preferred.
  • Maintain working knowledge of ICD-10, CPT and HCPCS coding, NPI, HIPAA, Modifiers, EPCR’s and all forms of medical billing (direct, 3rd party, HMO’s, private pay, no-fault, worker’s comp, Medicare & Medicaid
  • Excellent organizational skills and the ability to multi-task in a fast-paced environment
  • Review and research data; use intuition and experience to complement data.
  • Thorough knowledge of transport documentation (PCRs)
  • Ability to follow up on outstanding insurance claims.
  • Ability able to submit appeals and overpayment requests.
  • Health Insurance Portability and Accountability Act (HIPAA) requirements and record retention compliance.
  • Excellent written and verbal communications skills required · Excellent documentation skills (promptness, accuracy, thoroughness, and legibility).
  • Credit & Collections Procedures, Payment Plan/ Settlements.
  • Customer Service/ Client relations.
Competencies
  • Working knowledge of EMS systems/private ambulance and medical transportation systems preferred.
  • Knowledge of Waystar/ Clearinghouse.
  • Knowledge Microsoft Word, Microsoft Excel, and Microsoft Windows.
  • Familiarity with medical terminology
  • Organizational and leadership abilities, detail oriented.
Work Environment
  • Work is performed under normal working conditions, as in a standard office environment.
Physical Requirements
  • High level of sitting/working at a desk
  • Light physical effort (lift/carry up to 10 lbs.)
  • Must be able to perform the essential duties of the position with or without reasonable accommodations

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