Insurance Claims Associate information
See Potsdam, NY salary details
$14.86 - $16.52
7% of jobs
$16.52 - $18.18
15% of jobs
$18.72 is the 25th percentile. Wages below this are outliers.
$18.18 - $19.84
7% of jobs
$19.84 - $21.50
14% of jobs
The median wage is $22.15 / hr.
$21.50 - $23.16
14% of jobs
$24.61 is the 75th percentile. Wages above this are outliers.
$23.16 - $24.82
19% of jobs
$24.82 - $26.48
15% of jobs
$26.48 - $28.14
3% of jobs
$28.14 - $29.80
2% of jobs
$29.80 - $31.46
1% of jobs
$31.46 - $33.12
1% of jobs
How much do insurance claims associate jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for insurance claims associate in Potsdam, NY is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.05 per hour, depending on experience, location, and employer.
An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.
Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.
Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.
Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.
An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.
What cities near Potsdam, NY are hiring for Insurance Claims Associate jobs?
Cities near Potsdam, NY with the most Insurance Claims Associate job openings:
