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Claims Associate Jobs in New York (NOW HIRING)

W Services Group

Claims Associate - (Onsite)

Hauppauge, NY · On-site

$18 - $24.25/hr

The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role ...

Related

Claims Associate, Risk Management

Manhattan, NY · On-site

$120K - $140K/yr

Responsibilities We are looking for a Claims Associate who will assist in the administration and documentation of the property, casualty, workers' compensation and financial/executive risk claims for ...

Related

Claims Associate, Risk Management

Manhattan, NY · On-site

$120K - $140K/yr

Responsibilities We are looking for a Claims Associate who will assist in the administration and documentation of the property, casualty, workers' compensation and financial/executive risk claims for ...

New York Life

Senior Associate, Claims

White Plains, NY · On-site

$81K - $97K/yr

The Senior Associate, Claims is responsible for evaluating disability claims and determining liability and eligibility for initial and ongoing benefits. This role independently manages a caseload of ...

Markel International

Associate Claims Examiner

Red Bank, NJ · Hybrid

$18.25 - $24.75/hr

As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate, and help resolve claims. This position will be responsible for the resolution of the resolution of ...

CCMSI

WC Claim Associate I LevelUP

Wall, NJ

$60K/yr

Promotion to a salaried Claims Representative I role, earning $60,000 annually This is an hourly, full-time paid training program. After successful completion (typically ~12-15 months), LevelUP ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for claims associate in New York is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.24 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in New York?

The most popular types of Claims jobs in New York are:

What are popular job titles related to Claims Associate jobs in New York?

For Claims Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in New York look for?

The top searched job categories for Claims Associate jobs in New York are:

What cities in New York are hiring for Claims Associate jobs?

Cities in New York with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,758 per year, or $23 per hour.

Claims Associate, PD

Plymouth Rock Assurance

Parsippany, NJ • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

107th of 309 rated insurance

Job description

Claims Associate, PD

The Claims Associate, PD is responsible for managing Auto Property Damage claims within our "Auto PD Claim Unit." This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.

Responsibilities
  • Policy Analysis:
    • Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.
    • Identify and investigate contested coverage claims that may require a roundtable discussion.
  • Claim Investigation:
    • Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.
    • Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.
  • Claims Management:
    • Evaluate and adjust reserves as necessary.
    • Prepare dispatch instructions for field personnel to inspect vehicles.
    • Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.
    • Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.
    • Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.
    • Ensure adherence to privacy guidelines, laws, and regulations in claims handling.
  • Subrogation and Legal Handling:
    • Investigate and initiate subrogation processes when applicable.
    • Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.
  • Administrative Duties:
    • Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.
    • Process incoming and outgoing mail timely and in accordance with state guidelines.
    • Complete other duties as assigned.
Qualifications
  • Bachelor's degree required.
  • A minimum of 1 year of related PD claim experience is welcomed but not required.
  • Proficiency in personal computer skills, including Microsoft Office Suite.
  • Ability to prioritize and manage multiple tasks effectively.
  • Excellent communication, organizational, and customer service skills.
Salary Range

The pay range for this position is $50,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

Perks & Benefits
  • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement
About The Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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