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Claims Associate Jobs in Commack, NY (NOW HIRING)

W Services Group

Claims Associate - (Onsite)

Hauppauge, NY · On-site

$18 - $24.25/hr

The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role ...

Daniel J. Hannon and Associates, Inc.

Be Seen First

Claims Investigator

New York, NY · On-site

$60K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

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All JobsClaims Associate JobsClaims Associate Jobs in Commack, NY

Claims Associate information

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$31

How much do claims associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for claims associate in Commack, NY is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Commack, NY?

The most popular types of Claims jobs in Commack, NY are:

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For Claims Associate jobs in Commack, NY, the most frequently searched job titles are:

What cities near Commack, NY are hiring for Claims Associate jobs?

Cities near Commack, NY with the most Claims Associate job openings:

Claims Associate jobs near you

Claims Associate - (Onsite)

W Services Group

Hauppauge, NY • On-site

$18 - $24.25/hr

Other

Posted 10 days ago

Job description

W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients' brand image.
Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment.
Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another.
We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers.
ABOUT THE ROLE:
The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role supports the Legal & Compliance team by ensuring information is received, organized, documented, and maintained in a timely and consistent manner. The position does not investigate claims or determine outcomes; instead, it focuses on accurate data entry, file maintenance, system updates, and communication routing to support visibility and follow-through.
PRIMARY RESPONSIBILITIES

  • Receive and intake LP incidents and claims submitted by internal teams, client representatives, contract partners, or other designated sources.
  • Enter claim and LP information accurately into the appropriate tracking systems, including key dates, locations, parties involved, claim type, supporting details, and status updates.
  • Maintain accurate and up-to-date claim files by uploading documentation, logging correspondence, updating notes, and ensuring records are complete and organized.
  • Monitor open LPs and claims for missing information, required documentation, aging items, and follow-up needs, escalating questions or incomplete submissions to the appropriate team member.
  • Prepare routine tracking reports, status summaries, and system updates to support department visibility and timely follow-through.
SKILLS
  • Strong attention to detail with the ability to enter, review, and maintain data accurately in claims, LP, or case management systems.
  • Ability to organize information, maintain complete files, and follow established intake, documentation, and tracking procedures.
  • Manage multiple entries, updates, and follow-up tasks efficiently while meeting deadlines and maintaining confidentiality.
  • High school diploma or equivalent required; associate degree preferred. Prior administrative, data entry, customer service, or office support experience preferred.
ADDITIONAL RESPONSIBILITIES
  • Participate in special projects or initiatives as assigned
  • Adapt to changing priorities to support department and organizational goals.
  • Support cross-functional initiatives to improve processes, efficiency, or team outcomes.

W Services Group, LLC. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.

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