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Insurance Claims Associate Jobs in New York (NOW HIRING)

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Claims Adjudication Associate

Manhattan, NY · On-site

$19.50 - $26.50/hr

... self-insured employers, * Judi Health , which offers full-service health benefit management ... The Claims Adjudication Associate is responsible for evaluating claims submitted by policyholders ...

Associate Claims Examiner

Red Bank, NJ · Hybrid

$18.25 - $24.75/hr

As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate ... Understanding of insurance industry and claims a plus. * Excellent customer service skills.

Associate Claims Examiner

Red Bank, NJ · On-site

$18.25 - $24.75/hr

As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate ... Understanding of insurance industry and claims a plus. * Excellent customer service skills.

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Claims Investigator

Forest Hills, NY · On-site

$55K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

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Insurance Claims Associate information

See New York salary details

$14

$22

$33

How much do insurance claims associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for insurance claims associate in New York is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.24 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in New York? The most popular types of Insurance Claims jobs in New York are:
What cities in New York are hiring for Insurance Claims Associate jobs? Cities in New York with the most Insurance Claims Associate job openings:
Infographic showing various Insurance Claims Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,758 per year, or $23 per hour.
Commercial Lines Claims Associate

Commercial Lines Claims Associate

ALKEME Insurance

Pearl River, NY • Hybrid

$18.25 - $24.75/hr

Full-time

Posted 16 days ago


Alkeme Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

88th of 299 rated insurance


Job description

Job Description: Commercial Lines Claims Associate
Job Title: Commercial Lines Claims Associate
Location: In-office in either The Hive (Sandy, UT – 84070), Pearl River, NY, or Glen Allen, VA
Reports to: Chief Counsel
Department: Claims, Account Management
FLSA Status: Salary/Exempt
Job Purpose:
The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.
Key Responsibilities:
1. Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
2. Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
3. Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.
Qualifications:
  • Bachelor’s Degree or 3 years of relevant work experience.
  • Adjuster’s license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.
Knowledge, Skills amp; Abilities
· Strong proficiency in Microsoft Excel, Outlook, and Word.
· Exceptional organizational, multitasking, and prioritization abilities.
· Strong analytical and problem-solving skills with attention to detail.
· Ability to establish, maintain, and update records systematically.
· Excellent communication skills for working with underwriters, brokers, and carriers.
· Ability to manage deadlines and adapt to established workflows and procedures.
· Strong initiative and accountability with a proactive approach to follow-up and task ownership.
Working Conditions
  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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