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Insurance Claims Associate Jobs in New York (NOW HIRING)

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Claims Associate - NJ/NY/GA

Whippany, NJ · On-site

$17.75 - $24.25/hr

Claims Associate (NJ/GA/NY) About the Role American Global has an exciting opportunity to join our ... Maintain required insurance licensing and continuing education requirements. * Perform additional ...

New

Claims Associate - NJ/NY/GA

Jericho, NY · On-site

$18.50 - $25/hr

Claims Associate (NJ/GA/NY) About the Role American Global has an exciting opportunity to join our ... Maintain required insurance licensing and continuing education requirements. * Perform additional ...

New

... and claims associates to facilitate the resolution of complex tax insurance claims on behalf of ... private equity and corporate clients. This position offers the opportunity to move into a coveted ...

... and claims associates to facilitate the resolution of complex tax insurance claims on behalf of ... private equity and corporate clients. This position offers the opportunity to move into a coveted ...

Beyond the tailored life and disability income insurance solutions you provide, your work fosters a ... The Senior Associate, Claims is responsible for evaluating disability claims and determining ...

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Insurance Claims Associate information

See New York salary details

$14

$22

$33

How much do insurance claims associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance claims associate in New York is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.24 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in New York?

The most popular types of Insurance Claims jobs in New York are:

What are popular job titles related to Insurance Claims Associate jobs in New York?

For Insurance Claims Associate jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Insurance Claims Associate jobs?

Cities in New York with the most Insurance Claims Associate job openings:

Infographic showing various Insurance Claims Associate job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $47,758 per year, or $23 per hour.

Claims Associate, PD

Plymouth Rock Assurance

Parsippany, NJ • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

107th of 311 rated insurance


Job description

Claims Associate, PD

The Claims Associate, PD is responsible for managing Auto Property Damage claims within our "Auto PD Claim Unit." This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.

Responsibilities
  • Policy Analysis:
    • Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.
    • Identify and investigate contested coverage claims that may require a roundtable discussion.
  • Claim Investigation:
    • Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.
    • Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.
  • Claims Management:
    • Evaluate and adjust reserves as necessary.
    • Prepare dispatch instructions for field personnel to inspect vehicles.
    • Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.
    • Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.
    • Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.
    • Ensure adherence to privacy guidelines, laws, and regulations in claims handling.
  • Subrogation and Legal Handling:
    • Investigate and initiate subrogation processes when applicable.
    • Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.
  • Administrative Duties:
    • Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.
    • Process incoming and outgoing mail timely and in accordance with state guidelines.
    • Complete other duties as assigned.
Qualifications
  • Bachelor's degree required.
  • A minimum of 1 year of related PD claim experience is welcomed but not required.
  • Proficiency in personal computer skills, including Microsoft Office Suite.
  • Ability to prioritize and manage multiple tasks effectively.
  • Excellent communication, organizational, and customer service skills.
Salary Range

The pay range for this position is $50,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

Perks & Benefits
  • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement
About The Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".


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