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Insurance Claims Associate Remote Jobs in Indiana

Property Adjuster II

Lafayette, IN · On-site +1

$63K - $100K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

E&S Claim Adjuster

Carmel, IN · On-site +1

$91K - $140K/yr

Investigate assigned E&S lines claims, including initial investigation, coverage evaluation ... Richmond, VA and Richardson, TX) or can be remote within FCCI territory. In exchange for your ...

Major Case Unit Adjuster

Carmel, IN · On-site +1

$91K - $140K/yr

For over 60 years, FCCI Insurance Group has built a reputation on trust and relationships. As a ... Experience handling Florida construction defect claims is needed. The position requires expertise ...

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Insurance Claims Associate Remote information

What does an Insurance Claims Associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are some of the main challenges faced by remote Insurance Claims Associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate (Remote), and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.
What are popular job titles related to Insurance Claims Associate Remote jobs in Indiana? For Insurance Claims Associate Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate Remote jobs in Indiana look for? The top searched job categories for Insurance Claims Associate Remote jobs in Indiana are:
What cities in Indiana are hiring for Insurance Claims Associate Remote jobs? Cities in Indiana with the most Insurance Claims Associate Remote job openings:
Property Adjuster II

Property Adjuster II

Erie Insurance

Lafayette, IN • On-site, Remote

$63K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

52nd of 281 rated insurance


Job description

Division or Field Office:

Property & Material Damage Div

Department of Position: Property Damage Dept 

Work from:

Remote Salary Range:

$63,130.00 - $100,843.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

  • This is a remote, work from home position in Indiana
  • The selected candidate will ideally live in Tippecanoe County and/or surrounding areas
  • The hiring manager will also consider candidates for Property Adjuster I.  Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
  • A company car and equipment to work from home will be provided
  • Good time management and organization skills preferred
Duties and Responsibilities
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
  • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
  • Documents claim files and submits report for closure.
  • Recognizes subrogation situations and initiates appropriate action.
  • Services assigned territory and brings assigned claims to conclusion.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
  • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
  • Assists in training of new claims adjusters.
  • Participates on Catastrophe Team when required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Information Management Skills
  • Cultivates Innovation
  • Instills Trust
  • Job-Specific Knowledge
  • Optimizes Work Processes (IC)
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High School Diploma or GED and five years of claims handling experience, or equivalent required; or
  • Bachelor's Degree and two years of claims handling experience, or equivalent required.


Additional Experience 

  • Incumbent must live in territory assigned unless a change is approved by the company.
  • Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.


Designations and/or Licenses 

  • Willingness to obtain and maintain any required licenses.
  • Successful completion of Associate in Claims (AIC) program preferred.
  • Valid driver's license and good driving record required.

#LIKS1

Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
  • Climbing/accessing heights; Moderate (30-40%)
  • Driving; Frequent (50-80%)
  • Lifting/Moving 0-20 lbs; Often (20-50%)
  • Lifting/Moving 20-50 lbs; Often (20-50%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

What Erie Insurance Group employees say

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