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Insurance Case Manager Jobs in Silver Spring, MD

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Infinitely Consulting

Case Manager

Rockville, MD · On-site

$25 - $40/hr

Current commercial liability insurance. Experience: * At least one (1) year providing Case Management. * At least one (1) year in providing sexual health education and health issues impacting PLWHA.

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Chevy Chase, MD

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager III

Washington, DC

$21.25 - $27.50/hr

Case Manager III Looking for a rewarding position? How would you like to serve those who served? If ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager II

Washington, DC

$23.08 - $28.85/hr

Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Xometry

Case Manager III

North Bethesda, MD · Hybrid

$20 - $25.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... insurance; generous paid time off including vacation, sick leave, floating and fixed holidays ...

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... insurance; generous paid time off including vacation, sick leave, floating and fixed holidays ...

Ullico

Case Manager

Bethesda, MD · On-site

$76K - $115K/yr

Union Labor Life Insurance Company is actively recruiting a Case Manager for our Silver Spring, MD office. Job Duties: * Analyze "trigger reports" and high dollar claim referrals to identify ...

Mary T., Inc.

Case Manager

Millersville, MD · On-site

$21 - $23/hr

The Case Manager will work under the direction of the Program Manager to ensure the proper ... Handling client medical insurance issues, preauthorization for specialty medical appointments.

American Traveler

Travel Case Manager

Baltimore, MD · On-site

Specialty: Case Management * Discipline: RN * Start Date: 09/15/2026 * Duration: 13 weeks * 40 ... life insurance beginning day one of your assignment, generous 401(k) match, substantial housing ...

PRIDE Health

Travel Case Manager

Baltimore, MD · On-site

Specialty: Case Management * Discipline: RN * Start Date: 09/15/2026 * Duration: 13 weeks * 40 ... insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life ...

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Insurance Case Manager information

See Silver Spring, MD salary details

$33.6K

$52.6K

$76.5K

How much do insurance case manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance case manager in Silver Spring, MD is $52,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $61,000.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Silver Spring, MD look for? The top searched job categories for Insurance Case Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Insurance Case Manager jobs? Cities near Silver Spring, MD with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $52,398 per year, or $25.2 per hour.

Case Manager

Embark Behavioral Health

Chevy Chase, MD • On-site

$24.05 - $31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Embark Behavioral Health rating

5.4

Company rating: 5.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview
Hourly Pay: $24.05 - $31.25 depending on experience
Location: 2 Wisconsin Circle Suite #230 Chevy Chase Maryland
Schedule: Monday - Friday
  • 4 days a week:
    • 9:00am - 5:00pm
  • 1 day a week:
    • 11:00am - 7:00pm

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) in Rockville, Maryland.
As a Case Manager, you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP sessions, and manage ongoing communication with families, schools, and the clinical team. You will also support medication management, track attendance and treatment progress, and contribute to thoughtful discharge planning.
This is an ideal opportunity for school social workers, school counselors, student support specialists, educational case managers, and other education professionals who are passionate about helping adolescents and families and want to transition into a more clinical behavioral health setting.
Responsibilities
  • Conduct education assessments upon intake and develop individualized Education Success Plans tailored to each student's needs.
  • Coordinate and facilitate weekly or as-needed check-ins with students, while maintaining communication with school contacts to support academic accommodations and track attendance.
  • Attend staff meetings, and assisting with student conflict resolution and case management as needed.
  • Collaborate with the clinical team, parents, and the Enrollment Director to create treatment schedules, manage pre-treatment processes, and plan for discharge.
  • Oversee medication management coordination to ensure accurate and consistent delivery of prescribed medications.
  • Provide access to essential health services by assessing student needs and working with administrative staff to schedule medical, dental, and vision appointments.
  • Maintain timely and accurate documentation in Best Notes, conduct parent outreach for student updates, and support students in learning life skills and household responsibilities.

Qualifications
  • Education & Experience: Bachelor's degree in Behavioral Sciences, Education, or a related field required; experience in education and behavioral health strongly preferred.
  • Working knowledge of DSM-V disorders, ability to develop and adjust treatment plans, and experience supporting students and families in crisis with professionalism and empathy.
  • Strong verbal and written communication skills, ability to set and maintain healthy boundaries, and a calm, supportive approach to conflict resolution.
  • Proven ability to manage schedules, prioritize tasks, meet deadlines, and adapt in a fast-paced, evolving clinical environment.
  • Must be CPR and First Aid certified and able to pass a state background check.

Benefits
  • Unlock your professional potential with a personalized growth plan, featuring courses in our exclusive clinical approach, training alongside nationally recognized industry leaders, and company-sponsored certifications.
  • Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.
  • Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
  • Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
  • Robust (EAP) Employee Assistance Program.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience through the diversity of our employees and community, seeking to recruit and support a broadly diverse staff.

What Embark Behavioral Health employees say

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