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Insurance Case Manager Jobs in New Market, MD (NOW HIRING)

Addison Group

Case Manager

Frederick, MD · Remote

$55K - $62K/yr

Life Insurance Location (city, state): Frederick, MD (Hybrid) Assignment Type: Direct Hire Pay: $55,000 - $62,000 / year Work Schedule: Full-time, Monday-Friday, standard business hours (Hybrid: 2 ...

Addison Group

Case Manager

Frederick, MD · Remote

$55K - $62K/yr

Life Insurance Location (city, state): Frederick, MD (Hybrid) Assignment Type: Direct Hire Pay: $55,000 - $62,000 annually Work Schedule: Full-time, Monday-Friday, standard business hours (Hybrid: 2 ...

TruHealing Centers

Case Manager

Hagerstown, MD · On-site

$18.75 - $24/hr

Upon admission, conduct a case management interview with patient to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ...

Amatus Health

Case Manager

Hagerstown, MD · On-site

$18.75 - $24/hr

Upon admission, conduct a case management interview with patient to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ...

Infinitely Consulting

Case Manager

Rockville, MD · On-site

$25 - $40/hr

Current commercial liability insurance. Experience: * At least one (1) year providing Case Management. * At least one (1) year in providing sexual health education and health issues impacting PLWHA.

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in New Market, MD

Insurance Case Manager information

See New Market, MD salary details

$30.8K

$48.3K

$70.2K

How much do insurance case manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance case manager in New Market, MD is $48,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $56,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in New Market, MD look for?

The top searched job categories for Insurance Case Manager jobs in New Market, MD are:

What cities near New Market, MD are hiring for Insurance Case Manager jobs?

Cities near New Market, MD with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in New Market, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,252 per year, or $23.2 per hour.

Case Manager

Addison Group

Frederick, MD • Remote

$55K - $62K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Job Title: New Business Case Manager

Industry: Life Insurance

Location (city, state): Frederick, MD (Hybrid)

Assignment Type: Direct Hire

Pay: $55,000 – $62,000 / year

Work Schedule: Full-time, Monday–Friday, standard business hours (Hybrid: 2 days remote – Monday & Friday)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a leading financial services organization specializing in life insurance and long-term financial protection solutions. Our client is committed to delivering a seamless, customer-first experience while supporting individuals and families in securing financial stability through tailored insurance products.

Job Description:

Our client is seeking a New Business Case Manager to support the end-to-end management of life insurance applications through the underwriting and policy issuance process. This role serves as the primary point of contact after application submission, ensuring cases are accurately reviewed, properly documented, and efficiently moved through each stage of the process.

The ideal candidate thrives in a fast-paced, detail-driven environment and is comfortable managing multiple cases while communicating with customers, underwriting teams, and internal stakeholders. This is a highly operational, customer-facing role requiring strong analytical skills, process ownership, and the ability to resolve issues with accuracy and professionalism.

Key Responsibilities:

  • Manage life insurance applications from submission through underwriting, approval, and policy issuance
  • Review applications for completeness and identify missing or inconsistent information
  • Communicate clearly with applicants, underwriting teams, and internal partners to move cases forward
  • Monitor case progress and ensure adherence to service level timelines
  • Document all case activity accurately within CRM systems (Salesforce preferred)
  • Coordinate with underwriting, compliance, and policy issuance teams to resolve issues
  • Support resolution of escalations, requirements, and outstanding documentation
  • Maintain accuracy and consistency across high-volume case loads
  • Identify process delays or system issues and escalate appropriately
  • Provide a high level of customer service throughout the lifecycle of each case

Qualifications:

  • High school diploma or equivalent required
  • 3+ years of experience in case management, insurance operations, underwriting support, or related customer-facing role
  • Experience within life insurance or financial services strongly preferred
  • Strong attention to detail and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • CRM experience required (Salesforce preferred)
  • Strong organizational and problem-solving skills
  • Ability to work independently in a fast-paced environment

Additional Details:

  • Must obtain Life & Health Producer License within 30 days of hire (training and study materials provided; up to 3 exam attempts)
  • Opportunity to work in a high-growth, customer-focused environment
  • Hybrid schedule with two remote days per week

Perks:

  • Career growth within a large, established organization
  • Strong training and onboarding support
  • Hybrid work flexibility
  • Opportunity to build expertise in life insurance underwriting and case management
  • Collaborative, fast-paced team environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.