Insurance Case Manager Jobs in Montgomery, AL (NOW HIRING)

FAMILY SERVICES CASE AIDE formerly (CWCA) - JOB DESCRIPTION

HOURS OF WORK: Not to exceed 40 hours per week if full time and cannot exceed 20 hours per week part time. Flexible scheduling assigned by DHR to meet case needs which may include evenings and weekends. A workweek begins on Saturday at 12:01 AM and ends on Friday at Midnight. Schedules involving weekend or evening work must flex the time within the same week, otherwise normal operating hours of County DHR. Overtime is never allowed.

SALARY RANGE: Hourly Rate

RESPONSIBLE TO: Field Support Supervisor

EVALUATED BY: Field Support Supervisor and Program Director

STAFF QUALIFICATIONS:

1. High school diploma or GED equivalent;
2. Able to read and write;
3. Working knowledge of the basic tasks of housekeeping and household management;
4. Basic understanding of child development issues, child and family behaviors and corrective interventions through 10 hrs. of pre-service training and 5 hrs. of annual in-service training;
5. Ability to understand and follow simple oral and written instructions to provide services based upon the families' Individualized Service Plan;
6. Ability to demonstrate emotional maturity in respecting confidentiality and showing a respectful attitude toward families;
7. Good health, able to lift minimum 25 lbs., bend, stoop, sit, stand, or drive for long periods;
8. Reliable automobile with current tag; a valid driver's license and proof of liability insurance $100, 000. /$300,000. /$50,000. Limits, and proof of a good driving record evidenced by (Moving Vehicle Report);
9. Ability to maintain statistical records and to write narrative accounts of services provided;
10. Able to work independently on an established schedule;
11. Complete a 90-day probationary period;
12. May not be related or have pre-existing relationship to family for whom services are being provided;
13. FBI, ABI, and CAN Central Registry Clearances;
14. Follow TCR/DHR Office Policies and Procedures including dress code;
15. Good attendance and punctuality;
16. Minimum age 21 years;
17. Willing to report child abuse and neglect and willing to participate in any investigation of compliance, including allegations of abuse, neglect or exploitations;
18. Able to communicate effectively verbally and in writing with such entities as education, medical professionals, social work staff, etc;
19. Abide by all confidentiality and HIPAA compliance agreements;
20. Articulation skills to participate effectively in meetings, such as ISP's, etc;
21. Maintain professional relationship with client and family by providing services without becoming personally involved;

SUMMARY OF POSITION:

Family Case Aide's will perform services essential to strengthen the family's ability to provide a safe, nurturing home environment for children in maintaining them in their own home or the home of a relatives. Tasks include arranging and supervising visits between children and their parents or relatives; assisting case worker arranging and providing needed services; providing parent education; conducting home visits; and/or providing other similar services as outlined in the family's Individualized Service Plan (ISP). Examples of such services include but are not limited to the following:

1. Coaching and modeling caregivers with domestic chores, such as routine cleaning, sweeping, dusting, changing bed linens, defrosting and cleaning appliances, ironing, mopping, shopping and meal preparation.
2. Transporting family members to the laundry, pharmacy, physician, utility companies, etc;
3. Coaching and modeling support and advocacy for children's educational success and supporting caregivers in encouraging school attendance and education advocacy and tutoring in basics;
4. Instructing modeling for and supporting caregivers in being responsive and stimulating to their children, in providing safe limits, in maintaining healthy families and in offering developmentally appropriate routines and activities;
5. Providing family support in other areas, as directed by the family's Individual Service Plan (ISP);
6. Coaching and modeling for caregivers in the development and restoration of basic skills necessary to function independently in the community;
7. Instructing children in the development of basic living skills;
8. Attending and participating in ISP and Individualized Educational Program (IEP) meetings and court hearings;
9. Arranging the implementation of the visitation plan outlined in the ISP, as well as supervising, modeling appropriate parenting skills and providing feedback;
10. Transporting children to and from placements, other than initial placements;
11. Attending medical or other appointments with the child and/or family;
12. Providing specific information and feedback in narrative form to DHR case worker staff regarding family dynamics, child safety, medical and other relevant information and evaluation of case outcomes within three days of service;
13. Assist in supervising visits between child (ren) and parent(s). Observe reactions; provide activities to promote communication between parent and child;
14. Maintain visitation area;
15. Pick up food and clothing through agencies when families have no transportation;
16. Assist in maintaining food and clothing closets located at DHR.
17. Assist parents in applying for SSI, Medicaid, TANF, and other forms (not only for themselves but for their child (ren) after reunification);
18. Assist parents in locating suitable housing;
19. Include in narrative report any hazardous conditions (safety concerns for children) in and around the home and coaching and/or modeling to have the parents remove and/or repair the hazards and notifying DHR staff of such.
20. Pick up medication for child (ren) on an emergency basis. Verify meds are being taken as prescribed. MEDICATION(s) CAN NEVER BE ADMINISTERED OR ADVICE GIVEN REGARDING MEDICATION;
21. Provide in office supervision for children.
22. Be a mentor to children.
23. Assist families with shopping for groceries and meal planning.
24. Assist DHR staff with annual Christmas, School Supply, etc. drives.

Additional Information:

Monthly Pay Schedule

No overtime allowed.

Accrued personal leave.

No accrued sick leave.

Observance with pay of State of Alabama Holiday Schedule

Benefits are available after 90-day probationary period at own expense.

Travel reimbursement does not include to and from work.