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Insurance Call Center Jobs in Oregon (NOW HIRING)

DaBella

Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

Company Sponsored Life Insurance * Supplemental Life Insurance * Long-term and short-term ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Northwest Human Services

Call Center Specialist

Salem, OR · On-site

$17 - $21.25/hr

CALL CENTER SPECIALIST Location: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304 Job ... You will schedule patient appointments, accurately record insurance information, and verify patient ...

Dabella

Call Center

Hillsboro, OR

$17 - $21.75/hr

Company Sponsored Life Insurance * Supplemental Life Insurance * Long-term and short-term ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Trustmark

Call Center Representative III

Salem, OR · On-site

$23.49 - $33.94/hr

... call resolution; documents the customer interaction in the appropriate systems. Key ... Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up ...

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All JobsInsurance Call Center JobsInsurance Call Center Jobs in Oregon

Insurance Call Center information

See Oregon salary details

$11

$18

$26

How much do insurance call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for insurance call center in Oregon is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What are insurance call center jobs?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an Insurance Call Center Representative, and why are they important?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What Are Jobs at an Insurance Call Center?

Jobs at an insurance call center include customer service representatives who answer calls and help customers. As a call center worker, you may assist a customer in troubleshooting issues with insurance billing, eligibility, and claims. You can also work as a sales agent who calls prospective customers and offers an insurance plan, policy, or service. Your goal in this position is to help the customer find the right product and close the sale. Your responsibilities involve using computer systems to track call data, client information, and sales records. Your duties require an intimate understanding of the company’s policies.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs
What are the most commonly searched types of Insurance Call Center jobs in Oregon? The most popular types of Insurance Call Center jobs in Oregon are:
What are popular job titles related to Insurance Call Center jobs in Oregon? For Insurance Call Center jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Call Center jobs in Oregon look for? The top searched job categories for Insurance Call Center jobs in Oregon are:
What cities in Oregon are hiring for Insurance Call Center jobs? Cities in Oregon with the most Insurance Call Center job openings:
Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Oregon as of June 2026, with employment types broken down into 74% Full Time, 22% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,861 per year, or $18.2 per hour.
Call Center

Call Center

DaBella

Hillsboro, OR • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

DaBella rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

12th of 47 rated home improvement suppliers and fitters

Job description

Join DaBella's Winning Team and Skyrocket Your Career!
Onsite In-Person
Ready to seize a golden opportunity? DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you! As one of the nation's largest and fastest-growing companies in our field, we're racing towards success and need top-notch individuals like YOU to accelerate our journey!
At DaBella, we embody a culture of speed, positivity, and relentless drive to revolutionize both lives and the home improvement landscape. We're all about fostering leaders internally and sky's the limit for your growth here!
Eager to supercharge your earnings and take charge of your destiny? We're urgently expanding to fuel our explosive growth and we're ready to kickstart YOUR journey as early as Monday!
COMPENSATION:
AM Shift (6:30 am - 2:00 pm): Starting at $19.00/hr + Uncapped Bonus!
ROLE:
  • Place outbound calls to homeowners (no cold calling - all leads are provided).
  • Engage with homeowners to understand their needs and answer basic questions.
  • Clearly explain the benefits of a free in-home inspection.
  • Schedule inspection appointments at times convenient for the homeowner.
  • Document all interactions and update scheduling systems accurately.
  • Maintain a professional and friendly demeanor.

What we offer:
  • Paid training and ongoing support.
  • Competitive hourly pay with potential performance incentives.
  • Friendly team environment with opportunities for growth.

WHO WE'RE LOOKING FOR:
The ideal candidate embodies:
  • Self-motivation and a hunger for results.
  • Stellar verbal communication skills and a polished, professional demeanor.
  • A knack for thriving in a high-octane, dynamic team environment.
  • A thirst for mentorship and an insatiable appetite for learning.
  • A track record of meeting and exceeding production standards.
    Benefits:
    Employees and their families are eligible to enroll in:
  • Medical, Dental, and Vision
  • Health Savings Account (HSA)
  • Company Sponsored Life Insurance
  • Supplemental Life Insurance
  • Long-term and short-term disability
  • Accident protection
  • Employee assistance program - access to counseling services and other tools to improve work/family/life balance
  • Pet Insurance for your furry family member
  • 401k plan
  • Additional Insurance Programs including
    o UHC Rewards
    o Rally Health
    o One Pass Select (gym membership subscription)
    Additional Perks:
    • VPTO (Volunteer paid time off) year-round incentives to give back to your local community
    • Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
    • Relocation opportunities to other branches across the nation
    Each DaBella Employee receives:
    • 80 hours of Paid Time Off annually with incremental increases
    • 6 paid holidays during a calendar year effective day one of employment
    Physical Requirements:
    • Ability to remain in a seated position for multiple hours at a time
    • Entering text or data into a computer utilizing a traditional keyboard
    • Ability to hear, understand and distinguish speech - in person/telephone

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success!
Learn more about DaBella and join the revolution at https://dabella.us/
#97124CC

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